Walnut Street Medical Centre - Leicester

The Walnut Street Medical Centre, located at Address: 110 Walnut St, Leicester LE2 7LE, United Kingdom, is a public medical center dedicated to providing quality healthcare services. The center can be easily reached through phone at Phone: 1162855300 or through their website at Website: walnutmedicalcentre.co.uk.

The medical center boasts a team of dedicated and experienced medical professionals, including doctors, who are committed to delivering top-notch medical care. The center's Specialties include general medical care, with a focus on providing personalized and comprehensive healthcare services.

One of the key features of the Walnut Street Medical Centre is its accessibility. The center has a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for people with mobility challenges to access the center's services. Additionally, the center has restrooms available for all visitors.

The Walnut Street Medical Centre has received 86 reviews on Google My Business, with an average opinion of 2.1/5. While there is room for improvement in the center's customer satisfaction, it is important to note that each review is an opportunity for the center to learn and grow.

Reviews of Walnut Street Medical Centre

Nicole H

5/5

Took a bit to get through. But that's normal. Polite reception team. Easy to understand. When I arrived I had to wait a little past my appointment time. But again, that's normal. NHS is busy and their life is hard.
The doctor was great. Helped me sort all the things I wanted to get figured out. Overall everyone was friendly and nice, I felt safe and at ease. Really happy to be at this GP.

jayesh mcj

5/5

Very good experience with the GP practice very helpful staff & clean facility. Especially we have Dr.Selvakumar working in the practice. We have the feeling of meeting a family doctor. His experience and knowledge highly impressive.
Good luck to the whole team. ⭐️⭐️⭐️⭐️⭐️

Deepak Agarwal

1/5

Rude staff. Hard to get prompt information everyone provide different information everyone on call, it’s not less than torture but only they are protected with laws not patients. they can talk rudely and you still need to be listening them.
It’s like 45 mi of wait on phone to get an appointment and another an hour of wait to see doctor even you have an appointment.
6 month of wait time for hospital reveal just for consultation. It’s a nightmare.

Νatsu Dragneel

1/5

Very insensitive staff. Half the time the lines are not working. To book anything you have to call 8-9 AM, and it's very hard to get them to answer the telephone. When they answer they'll book you a telephone appointment, when you finally speak to the doctor, they'll tell you you actually need a face to face appointment, and when you want to book the appointment they'll tell you to call tomorrow. Also sometimes the doctor will hang up the phone. They don't listen to you and often prescribe wrong type of medication. They don't communicate well, they don't show you how to do a test or a procedure they assume you have to know everything of it. Come on, you're working with sick people, you shouldn't add all this stress on top of their sickness.

Rasar108 Rampersad

1/5

Reception staff is rude, arrogant, think they are doctors
But the doctors are not too bad. Manager needs to learn some manners

Aleena

5/5

Never had anything but an amazing experience with this surgery. Extremely accommodating, helpful, courteous. Will try their best to find a spot to squeeze you in if they can. Nurses are lovely and knowledgable. We like our respective GPs too.

Lana Featherstone

1/5

I suffer with ongoing medical issues. Almost every single time I have rang the surgery at 8am, when it opens, the phone has been engaged for at least half an hour. As far as I’m aware this is not normal procedure and patients should be in a queue on hold. When somebody does answer more often than not they’re rude, abrupt and lack care and compassion. I’d love to comment on the doctors but I’m rarely able to get an appointment despite calling at 8am as instructed, numerous days within a week. I will be changing GP surgery and would recommend others to do so.

Renata Vedze

5/5

Lovely reception and doctors and nurses are very helpful thanks for your hard work.