Hillview Medical Centre - Redditch

Address: The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom.
Phone: 152766511.
Website: hillviewmedcentre.co.uk.
Specialties: Medical clinic, Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients.
Opinions: This company has 70 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Hillview Medical Centre

152766511

Hillview Medical Centre, located at The Coach House, 60 Bromsgrove Rd, Redditch B97 4RN, United Kingdom, is a well-known medical clinic in the area. With a phone number of 152766511 and website (hillviewmedcentre.co.uk), this medical centre is easily accessible for those seeking medical assistance.

The clinic's specialties include general medical care and doctor's appointments. The team at Hillview Medical Centre is dedicated to providing high-quality medical care to all of its patients.

One of the standout features of Hillview Medical Centre is its accessibility for individuals with disabilities. The clinic has a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for everyone to access the medical care they need.

Other amenities at Hillview Medical Centre include restrooms and the ability to accept new patients. This is particularly important for those who have recently moved to the area or are in need of a new medical provider.

According to 70 reviews on Google My Business, Hillview Medical Centre has an average rating of 3.4/5. This rating indicates that the clinic provides good, but not excellent, medical care. However, it is important to note that every patient's experience is unique, and individual opinions may vary.

Reviews of Hillview Medical Centre

Emma Fletcher

5/5

Moved here about a month ago from another surgery in the area, that I have given up on and I have to say I am impressed with the service here. I have been seen within 30 mins of calling here by actual doctor, instead of a phone call in two weeks. I only seen two doctors so far and all is good.

Don't get me wrong the doctors at The Dow are fantastic and have helped me a great deal its just the lack of appointments and I have only seen an MSK recently or a nurse and can not get an appointment with the actual doctors and fed up of fighting my way through the office staff to see someone and been let down by the appointment system and lack of accessibility when I was on crutches for years, stairs are not your friend.

However, Hillview actually has a ramp and a car park and even a disabled space, everything is on one level and even the pharmacy is in the reception area. I delight for mobility/health issues that make climbing stairs or a hill hard. Thanks Hillview for a refreshing actual patient focussed surgery. xxxx

Chris Lowe

5/5

Excellent service from Hillview Medical. I called in the morning for an appointment and I was seen the same day. All the staff are friendly and helpful and I was seen within 10-15 minutes of my appointment time. I don't understand why people can be so negative about Surgery reviews. The care and systems are in place and I commend all that work in this sector as I'm sure it must be a demanding sector to work when you are dealing with ill people. Good job Hillview!

Sophie Perrins

5/5

I have my first blood test this morning at Hill View Medical Centre that was the first time for me to go in there and the staff and the nurse are so down to earth and they are amazing.

and they don't ring you evertytime like other surgery's. Always Check for blood test results on the app called NHS App you can Accessed or view all your medical records.

Eve Garwood

5/5

Been registered here for years and the efficiency and care has always been great , appointments have been never longer than a week later depending on urgency such pleasant staff throughout the surgery and pharmacy.

Hannah C

5/5

Absolutely brilliant service. Receptionists are friendly and helpful. I go regularly for b12 jabs and Rebecca the nurse is always lovely. Never a problem getting an emergency appointment as there's an efficient system in place. Pharmacy inside so easy to collect medications. Dr Giles is superb.

A Phipps

5/5

Excellent surgery. Both my husband and I have had good care from the doctors here. I can always get an appointment if its urgent or be assessed. The reception staff are all brilliant too. Thank you all.

Rob Haynes

1/5

I am writing to bring attention to the general manner of customer service at Hillview

I consider the level of customer service to be very poor and for the most part an off putting experience on the part of the Receptionist response.

My wife was spoken to in a surly disinterested manner this morning following her request for a dressing change following Spinal surgery.

Not only was the individual incredibly rude in her manner, she actually terminated the call mid sentence of my wife thanking her for making the appointment

That individual needs either firing or retraining on how to talk to patients
She quite obviously has an attitude problem..

Robert Haynes

David Pemberton

5/5

Really good doctor's surgery. I moved here from another surgery in Redditch and couldn't be happier. I can usually get an appointment within a couple of days, doctors are always punctual and keep to the appointment time. There is an on-site pharmacy, and the reception staff are very friendly.