Castle Healthcare Practice - Nottingham

Sadie B.

Hands down the best surgery I’ve been registered with for a long time. Seen a few Gp’s over the last year and tried to stick to the same ones to ensure continuity with separate issues. Both have made me feel heard and respected. Compared to the last surgery where I left problems because I felt ignored or spoken down to. Reception staff friendly and helpful in person and on phone, again a really nice change from my last place. One experience with a HCA too, very friendly and nice. Have never had a negative experience and always recommend this surgery.

PS

Very happy we are registered with this GP. Reception, the nurses , the doctors have always provided excellent service for us.

Amy Harding , the nurse practitioner with whom I had an appointment was brilliant. She was very warm and friendly and the appointment went so well. Thank you.

Best wishes to the whole team.

Ruth O.

Outstanding service and great doctors. They are doing a good service for us . Dr Ahmed is caring for my husband and he is thorough and polite with us. We feel that everyone deserves credit at this surgery. The ladies we see at the reception are very kind. The nurses and practitioners are super and its a clean area too. We thank you all .

Hesham M. S.

Brilliant service.
Easy booking for non urgently appointment.
Quick assessment and booked for blood test in same day. All done within 15 mins.

Eleanor T.

I've always been seen in a timescale and manner appropriate to the problem - phone appointments or prescription sent directly to the pharmacy to save time where appropriate = perfect. I've seen a number of GPs over the time I've been registered who've all been friendly and efficient.

Gaurang T.

I wanted to take a moment to express my heartfelt gratitude for the great care me and my family have received at Castle Healthcare practice.

The accessibility of appointments, even when calling after 10:00 AM, is truly remarkable. It’s reassuring to know that we can see a GP on the same day without any hassle. Unlike other practices where locum doctors frequently change, your team’s consistency is commendable. Most of the doctors have been here for years, creating a sense of trust and familiarity.

I especially want to extend my appreciation to Dr. Welch, Dr. Tewari, and Dr. Burton. Their patience, attentiveness, and willingness to listen make a significant impact on patient's well-being. Whether it’s a routine check-up or a concern about our daughter’s health, they handle each situation with professionalism and kindness.

Thank you for to provide outstanding healthcare. Please keep it up!

Davina B.

Amazing practice, I hear many stories of other people struggling to be seen at their GP’s.

In the last 2 weeks I’ve had to call for appointments for both me and my Son, on both occasions we were booked in within 2 hours of the call.

C

I would highly recommend this doctors to anyone. I’m not too sure where the 3 stars have come from but I’ve always found the reception team to be lovely, both on the phone and in person. The whole process of signing up is really smooth and I was registered within 2 days, I’ve now been at this doctors for over 2 years and wouldn’t want to go anywhere else. The doctors are incredibly helpful (including the doctors in training) and don’t try to rush you out the door. The telephone appointments are great when you are unable to make it in face to face. The pharmacy is right next door so makes life so much easier not having to drive and find parking somewhere else. I have recently seen Dr Noor Farid for an appointment and she’s been so helpful. She really listened and gave great advice, ensuring everything was followed up appropriately. Working in healthcare myself I can say this is a GP surgery that really puts patients first. Thank you.