The Dove River Practice - Ashbourne

Address: Gibb Ln, Sudbury, Ashbourne DE6 5HY, United Kingdom.
Phone: 1283585215.
Website: doveriverpractice.nhs.uk
Specialties: Public medical center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 2.9/5.

Location of The Dove River Practice

1283585215

The Dove River Practice, located at Address: Gibb Ln, Sudbury, Ashbourne DE6 5HY, United Kingdom, is a public medical center that offers a range of healthcare services. The practice can be reached at Phone: 1283585215 and additional information can be found on their website at Website: doveriverpractice.nhs.uk.

Specialties

As a public medical center, The Dove River Practice offers a wide range of healthcare services. They have a team of experienced healthcare professionals who are dedicated to providing high-quality care to their patients.

Accessibility

The practice is wheelchair-accessible, with a car park, entrance, and toilet that are all accessible to individuals with mobility challenges. They also have toilets available for use.

Opinions and Average Rating

The Dove River Practice has received 14 reviews on Google My Business with an average rating of 2.9/5. While some reviewers have had positive experiences with the practice, others have noted areas for improvement. It is always recommended to read through multiple reviews to get a well-rounded understanding of a business.

Recommendation

If you are looking for a public medical center in the Sudbury area, The Dove River Practice is a good option to consider. Their wheelchair-accessible facilities make it easy for individuals with mobility challenges to access their services, and their team of healthcare professionals is dedicated to providing high-quality care. To learn more about the practice and the services they offer, be sure to visit their website at Website: doveriverpractice.nhs.uk.

Reviews of The Dove River Practice

teresa rich

5/5

I can’t rate them high enough . Always get answered , always get a call or appointment and prescriptions follow through quickly . The staff I speak to are always very friendly and very helpful. Glad I joined this practice just over 3 years ago

Pink26

2/5

Pharmacy and nurses great. Receptionists polite and helpful. Doctors underwhelming. I’ve never been welcomed as a new patient on moving to this area 3 years ago - on my infrequent visits I’ve been treated with impatience and challenge, and they never kept to timed appointments. Very hard to park, despite a car park. I counted 9 cars practically filling the car park on a day when they weren’t taking face to face appts during lock down. Reception has so many posters and notices, it’s impossible to get any impact from any of them.

Kyle Anderson

1/5

As soon as I rang the doctors surgery (8AM) I was somehow 9th in the queue which makes no sense for a start. Secondly the receptionist (Carla) has told me at 8.16AM that there is no available appointments left at my local surgery so I must go to Tutbury.

That is not even the worst part. Her attitude was absolutely disgusting. She spoke to me as if she was looking down her nose at me. She has no consideration for a patients feelings or what they are talking to her about. I asked for a mid day appointment so she suggest 10.40AM, when I said that is not mid day, her response was "they have to have lunch too". I found this amusing because the next appointment time she offered was 3pm. After considering that is an awful long lunch break and told her that, she began to get smart and very pretentious towards me. I would recommend this receptionist either take a course on customer service skills or better yet, find a new job and stop making patients miserable with her words. Especially ones trying to find help for mental health.

Chezelle Hunt

5/5

Amazingly helpful in Reception. Very kind and welcoming. New to the area so it was lovely to be treated with genuine care. Very different to the Receptionist at Dove Practice in Tutbury who was unfriendly and awfully rude tossing forms at me with no explanation. Please don't confuse the two. Well done Sudbury for your empathy and kindness.

Matildacka

1/5

Very poor service, not able to get any appointments, if you get one its a telephone call and its always so short ,and it feels like doctor just dont want to speak with you "basically why do you bothering me"or gives advise what you could read on Google.If I known I would never register there, especially my kid, cant get any referrals to specialists or get any checks.
No wonder all A&E are overwhelmed, because GPs like this.

Amanda Laud

3/5

Never get to see a doctor anymore. Even repeat perscriptions are done over the phone. Said no appointments last time I asked for one and the doctor upped my prescription without even talking to me and said I will have to ring for a appointment in 3 months time. Its disgraceful

Peter Willmot

5/5

Always helpful.
A delightful rural practice where you can get an appointment in reasonable time.

John Cokayne

4/5

Everybody at the doctors absolutely fantastic very friendly and very helpful thank you.