The Surgery - Dr Shafi - General Practitioner - Leicester

Hannah C.

The most insulting and sexist experience I've ever had in a "medical" setting.

I was told that sudden swelling and a rash in my lower limbs was 'just something that happens to women'. I also have "pupils dilated ++" written in my notes even though it's a side effect of my prescribed medication and I have no record whatsoever of displaying drug seeking behaviour.

The receptionists were so supportive and helpful, but the actual Dr was one of the worst human beings I've had the misfortune to meet. He was rude, dismissive, insulting and aggressive. After he dismissed my symptoms as drug seeking behaviour I went to A&E and I was having a reaction to my medication that was impacting my heart and if I'd not stopped taking one of my meds it could have been lethal. He later wrote in my medical notes that I went to the hospital for no reason.

He also held my main prescription hostage and heavily implied that if I complained I wouldn't get the meds that I need. (If I don't then I have to go to hospital).

I hope that this sociopath is held accountable for his actions and I pray that he is stripped of his ability to be a GP. No one deserves the treatment I received and there is absolutely no chance this was an isolated incident.

If you are a woman then do not go here.

monika U.

Doctors refuse to refer for a hospital treatment, receptionists give wrong information on phone.

Tony P.

Worst doctors i have ever been to doesn't even deserve 1 star. Receptionists are incompetent and try to send you to A&E when it's a recurring illness that needs to be seen by the doctor. They give wrong information all the time or don't give you vital information that's important to your appointment. There's no communication between each surgery. Doctors will not listen to you half the time, they shouldn't be allowed to practice on stuffed toys let alone people. The one and only good thing is the nurse, she is very caring and helpful. She is too good for that place. I'll be changing doctors ASAP.

Beth L.

Personally me and my family have never had any issues with Dr Shafi or his wonderful team of receptionists, nurses and doctors! We are always able to get an appointment when we need one and the receptionists always do their very best to help or point is in the right direction of other services available. I would definitely recommend.

Eduard S.

Unqualified staff and unprofessional I have try to book an appointment for my daughter what she doing fever from 3 days and we was and on emergency and nobody's try to help us or like that, they ask me to do a consultation by phone, I don't how they check her without to see it when she was acusating pain in the neck and doing high fever, and I ask them what I doing now I wait to die her in my arms, and them answer was yes. Thank for you answer, horrible staff

Amz S.

Absolutely disgusted with Dr Shaffi and his "diagnosis". He has now misdiagnosed twice, once for my husband and the other for my newborn son. After seeing doctor Shaffi For my newborn son, i was not satisfied as I just knew he had completely given us the wrong information and misdiagnosed him. I then went to a&e at the LRI and waited to see a doctor there. Guess what, complete different medical diagnosis and even the doctor at the hospital was concerned about Dr Shaffis medical advise. I thank god that I did not listen to Dr Shaffi and took a second opinion because his advise would have caused further problems. I will be changing surgery and I will also advise you do the same if you have joined, if not, then don't bother and look at other surgeries around Leicester.

Kujtim P.

I don’t know but always this GP is out of service! Always don’t have staff, always have to wait for one small thing at least one hour, is impassable to book appointment, they want to visit you by phone!!! Really is this health care in UK The doctor never said come to visit only if you call 6 times!! The staff there is not enough!

Feher E.

The worst doctor i’ve ever had , especially the receptionist. She always wanted to tell me what to do instead of the doctor and the doc didn’t even wanted to give me any appointment.
Very sad i have this dictor.