The Bromley Common Practice - Bromley

Introduction

The Bromley Common Practice, situated at 3 Mackintosh Street, Bromley, is a prominent medical clinic that has been serving the local community for many years. This comprehensive healthcare provider offers a wide range of services, ensuring the health and well-being of its patients. With a commitment to professionalism, compassion, and patient-centered care, The Bromley Common Practice has become a trusted name in the area.

Main Services

• General Medical Services: The practice offers a wide range of general medical services, including health checks, vaccinations, and management of chronic conditions such as diabetes and hypertension.
• Appointments: Patients can book appointments with the clinic's experienced doctors through their website or by phone. The practice also offers online consultations for the convenience of patients.
• Prescriptions: The clinic manages prescriptions, allowing patients to have their medications dispensed at local pharmacies or delivered to their homes.
• Health Information: The Bromley Common Practice provides up-to-date health information and advice on its website, covering a wide range of topics to help patients make informed decisions about their health.
• Specialist Services: The clinic works closely with local specialists to provide patients with access to a range of specialist services, including dermatology, physiotherapy, and psychology.

Location and Access

The Bromley Common Practice is located at 3 Mackintosh Street, Bromley BR2 9GT, United Kingdom. It is situated in the heart of Bromley, a large town in the London Borough of Bromley, and is easily accessible from surrounding areas. The practice is close to several major roads, including the A21 and the A232, making it convenient for patients to reach by car. Public transportation is also readily available, with Bromley South Station and Bromley North Station both within walking distance. Several bus routes also serve the area.

For patients with mobility issues, the practice offers a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. The clinic is committed to ensuring that all patients can access its services with ease.

Featured Characteristics

• Experienced Doctors: The Bromley Common Practice is staffed by a team of experienced and qualified doctors who are dedicated to providing the highest standard of care to their patients.
• Patient-Centered Care: The clinic places a strong emphasis on patient-centered care, ensuring that each patient's individual needs and preferences are taken into account.
• Modern Facilities: The practice boasts modern, comfortable, and well-equipped facilities, providing a welcoming and relaxed environment for patients.
• Pancreatic Cancer Awareness: The Bromley Common Practice is committed to raising awareness of important health issues such as pancreatic cancer. It regularly shares health information and resources on its website to help patients stay informed.

Practical Information

• Contact Information: Patients can contact the practice by phone at 2084669017 or through the website's contact form. The practice's email address is [email protected].
• Website: The clinic's website can be found at thebromleycommonpractice.co.uk, where patients can find detailed information about the practice's services, staff, and health resources.
• Opening Hours: The practice is open from 8:00 AM to 6:30 PM on weekdays. On Saturdays, it is open from 8:30 AM to 12:00 PM. The practice is closed on Sundays and public holidays.
• Appointments: Patients are encouraged to make appointments in advance, either online or by phone. Walk-in appointments may also be available, but patients are advised to call ahead to confirm.

Positive Aspects from Reviews

The Bromley Common Practice has an average rating of 2.5/5 on Google My Business, with 88 reviews. While the rating is not exceptional, several positive aspects can be drawn from the reviews. Many patients praise the practice's friendly and professional staff, highlighting their kindness, patience, and expertise. The convenient location and easy access to the practice are also frequently mentioned as positive aspects. Some patients appreciate the practice's online booking system and the availability of online consultations. Despite the mixed reviews, the practice's commitment to patient care and satisfaction is evident in many of the positive comments.

👍 Reviews of The Bromley Common Practice

Richard P.

2/5

My wife and I have been with this practice for about 30 years and in our early years it was fantastic; great reception staff and an allocated doctor! We rarely ever needed to go there. When the “old team” of doctors retired the practice started to change, after the move to Macintosh Street a new ethos started! You didn’t have a choice of doctors, you were part of the practice, things became based around the dreaded 8am telephone scramble for an appointment! It really depends on who you had on reception as to what happened next if you couldn’t get through by telephone. The general medical team and facilities provided are very good, but things have changed! We have now moved 1.5 miles and have been given under 30 days to find another surgery, as my wife is in the depths of cancer treatment the abrupt requirement is very unwelcome!
Sadly, information from our new neighbours doesn’t feel me with happiness about the local alternatives!

I L. P. B. N.

5/5

I am very grateful for the doctor who referred me straight away when I had a telephone consultation. Thank you for really listening to me. I always appreciate everything this surgery tries to do even with the massive NHS pressures they are under that is affecting all sectors. Thank you for everything you do.

Alice B.

5/5

GP surgeries in general get a bad press sometimes but my experience of my Bromley Common Practice has always been positive. The reception team go the extra mile to help with queries when I call. Reception team are friendly and approachable. All of the GP's I see are experienced and empathetic. I particularly like Dr. Wijayatilake's GP approach as she always she always seems to have a humanistic and curious approach to things. Dr. Patel has also been helpful & Nurse Anne is 5*.
If I've phoned exactly 8am and waited in line, I've usually managed to get an appointment eventually on the day. I actually prefer E-consults to phoning etc most of the time, while appreciate older generation may struggle with this.

Jason B.

1/5

From missing two hospital referrers never get a appointment staff don’t want to do anything to help just tell you to go A&E doctors only there for money working 2-3 days a weeks maybe get staff that want to work at least 4 days a week you’ll be able to offer a better service

N

1/5

Very difficult to get an appointment. Never experienced this in other boroughs I lived in. I even completed an form online as directed by the surgery to try get a GP's advice or an appointment. That was nearly a month ago and still no reply. Very disappointing service.

Ally M. L.

1/5

I am incredibly frustrated with my experience at this doctor's surgery. Over the past few years I have consistently struggled to get an appointment. It seems nearly impossible to see a doctor when needed and can only get telephone appts which are useless.

Most concerning was the handling of my son's severe glue ear condition. We waited an agonizing 11 months for a referral, which is unacceptable for a health issue that requires timely attention.

To make matters worse, I was deregistered without any notification after being a patient for 16 years. This lack of communication is not only unprofessional but also deeply disappointing.

Throughout this entire experience, I have felt a distinct lack of empathy from the doctors. It seems like patient care is not a priority here. I would not recommend this surgery to anyone looking for compassionate and reliable medical support.

Pernilla F.

5/5

My family and I have been patients at the Bromley Common surgery for many years. The doctors, nurses, and reception staff have always been friendly and professional. Having experienced some other European public healthcare systems firsthand, I'm continually impressed by how well the NHS operates. It’s true that you might not always get a same-day doctor's appointment, but I think that’s rare in any public healthcare system. A huge thank you to everyone at the surgery for your excellent care!

Danny K.

1/5

I find it unbelievable that I can probably book a table at a restaurant in Beijing right now yet I can’t book a GP’s appointment a mile away - I’m going to fill in a form and you’re going to get back to me urgently within 2 days 🤷‍♂️ seriously 🤷‍♂️ thank goodness I have private healthcare