ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH - Norwich

St. Michael's Court Care Home, located in Aylsham, Norwich, is a nursing home that offers professional and compassionate care for its residents. The care home is situated at St Michael's Court, St Michael's Avenue, Norwich NR11 6YA, United Kingdom. You can contact them at 1263734327.

One of the key features of St. Michael's Court Care Home is its accessibility. The care home has a wheelchair accessible entrance and parking lot, making it easy for residents and visitors to move around. This is an essential consideration for individuals with mobility issues, ensuring they can maintain their independence and dignity.

St. Michael's Court Care Home specializes in nursing home care, providing round-the-clock support and assistance to its residents. The staff is highly trained and experienced in providing the necessary care, ensuring that each resident's needs are met. They offer a range of services, including personal care, medication management, and nutrition planning.

The care home's website, runwoodhomes.co.uk, provides additional information about the care home, its facilities, and services. It is an excellent resource for individuals considering St. Michael's Court Care Home for themselves or a loved one.

St. Michael's Court Care Home has received 14 reviews on Google My Business, with an average opinion of 3.1/5. While there is room for improvement, it is essential to note that every individual's experience with care homes is unique. It is always recommended to visit the care home and speak with the staff and current residents to get a better understanding of the care home's environment and culture.

Reviews of ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH

Fiona Moore

5/5

Recently joined the team at St Michael's court and the care staff and management have been really supportive. its a wonderful large home with lots of space and a well kept garden. The staff are attentive to all residents and nothing is too much.

Sue Sanders

1/5

My mother suffers with dementia. She spent 20 months, between 2017 and 2019, residing in the dementia unit at St Michael's Court, during which time her needs were never adequately met. As time went on, niggling doubts became grave concerns. In spite of paperwork stating that my mother's personal hygiene needs were being met, there was clear indisputable evidence that was not in fact happening.
When concerns were reported to the Manager, they were treated with patronising indifference. Staff on the Unit changed constantly so there was no continuity of care, little familiarity and poor communication.
My mother is in excellent physical health with strength and full independent mobility yet there was no exercise or physical activity ever. Then far more serious concerns of neglect became evident, yet still nothing was done. I was advised by a medical professional to report the situation to CQC, but by the time I did, others had got there first and the Inspectors had already found the Home "Inadequate in all areas". Report dated January 2019. Reports in the press quoted staff as stating residents were constantly left in their own waste and there was an on going lack of food.
I have since moved my mother to a far, far better Care Home where, for the same fees, she is receiving attentive, thorough and respectful care .. in the true sense of the word.

Lisa Francis

1/5

Disgusting lack of dignity and respect, my grandmother died with the worst urine burns and pressure sores due to complete lack of basic care and staff/ management lack of understanding of dementia, I was told by a member of the nursing team my grandmother wasn't in pain because dementia isn't painful. Cqc informed on several occasions and nothing done.
Inadequate is an understatement

shaun byrne

5/5

Excellent place if you’ve got dementia.
Not so if you’ve got capacity. Regardless you are in safe hands here- the staff are very qualified and know how deal with any situation.

Work Emails

1/5

Not even worth one star, I would rather slit my wrists than spend a day in that awful place. We got our mum out after her traumatic stay and refused to pay the fees

Doug Stuart

5/5

My mother has been very well looked after by the staff at St Michaels who have treated her with dignity and done the best they can for her.

Chris Durrant

1/5

Dreadful dads in hospital been in all week his regents I went back to get his items room not cleared spell of urine breakfast stuff still laying there
My mum in there her room dreadful not clean
Can’t wait till we move her it’s appalling wouldn’t treat a dog Loki that

Anja Dixon

1/5

Overworked underpaid and not enough ppl working there.. i was disappointed with their work situations..not the workers who are there.