South Hermitage Surgery - Shrewsbury

South Hermitage Surgery is a well-established medical clinic, located in the heart of Shrewsbury, at Address: S Hermitage, Belle Vue Rd., Shrewsbury SY3 7JS, United Kingdom. This clinic has been providing excellent medical care for many years, and it is known for its professional and compassionate staff.

The clinic is specialized in General Practice, and it has a team of experienced and qualified General Practitioners and Doctors who are dedicated to providing the best possible medical care to their patients. The clinic's website, shsurgery.co.uk, provides detailed information about the clinic's services, staff, and policies.

South Hermitage Surgery is wheelchair accessible, and it has a wheelchair accessible entrance, parking lot, and restroom, making it easy for people with disabilities to access the clinic. The clinic also has a restroom available for patients and visitors. It is important to note that an appointment is required to visit the clinic, and they accept new patients, so if you are looking for a new General Practitioner, this clinic is a great option to consider.

The clinic has received many positive reviews from its patients, with a average opinion: 4/5 based on 20 reviews on Google My Business. This is a testament to the clinic's commitment to providing high-quality medical care to its patients.

Overall, South Hermitage Surgery is an excellent choice for anyone looking for a reliable and professional medical clinic in Shrewsbury. The clinic's convenient location, experienced staff, and commitment to accessibility make it an ideal choice for anyone in need of medical care. If you are looking for a new General Practitioner or Doctor, or if you need medical care in Shrewsbury, we highly recommend contacting South Hermitage Surgery through their website, shsurgery.co.uk. Their team of professionals will be happy to assist you with any questions or concerns you may have.

Reviews of South Hermitage Surgery

Caroline Brown

5/5

Well done everyone at South Hermitage for a superbly run flu clinic yesterday. In and out in 5 minutes with my disabled mother-in-law. Smiles and a friendly welcome from the staff, and I was told they had 660 patients booked in. Great job!

Martin Smout

1/5

Unhelpful receptionist who thought I should take ger advice over an actual Doctors!!!! tried to palm me off onto the hospital walkin center ( as if the hospital hasn't got enough to deal with) Pathetic! Same person others have made comments about. This surgery used to be great now it sucks!

Julie Davies

5/5

I had to visit the surgery yesterday. I called at 8.30 and was offered an appointment at 9.45am. Although running a little late I was happy to be seen. My appointment was with Lisa Guildford practice nurse and all I can say was she was excellent. Thorough check over empathetic to my concerns and requirements and I felt the most listened to in a look time.

Charity

1/5

I came in yesterday to see a lovely nurse and also spoke to a polite receptionist about how I need to switch surgeries due to me changing address, to which I have started the process.
HOWEVER, today (16th Aug) I have been rung up by an extremely rude receptionist stating I have not been replying to any of her messages, that I must have got them as they were sent to the phone that she is ringing me on today ect. Before I even said goodbye she hung up.
I have been at this GP practice my entire life and was so shocked at how I was spoken to on the phone today. Extremely unprofessional.

Mandy

3/5

A bit hit and miss with the service. Sometimes they are very unhelpful and sometimes they can't do enough for you. Some of the doctors are very cold-mannered and there is one receptionist, I believe shes called Rose(?) who is extremely rude and belittling every time I speak to her and I know other people have said the same. She sounds like an older lady so many its a generation thing, but its just unneeded, specially when you ring doctors for embarrassing/personal/private issues. Just doesn't make you feel good. the other receptionists are really nice though. The opening times are also incorrect online. it says you open at 8, however, when i rung just now, an automated voice said its 8.30.

Sarah Matar

5/5

I attended 18th april, I wish I could have taken down the name of the receptionist working as she was remarkably kind, polite, happy and courteous to all she dealt with. My doctor dr smith was efficient, knowledgeable and kind/approachable. Thank you!

Elisabeth Addams

1/5

My review is about the receptionist I encountered today. After having to take my 4 year old daughter in to Shropdoc the night before, I was asked to bring in a sample of urine today for it to be dipped. I mentioned this to the receptionist who flatly informed me today that it wouldn't be done today, asked me for my daughters details, then asked me to put in the bag that she'd licked her fingers to open. It seemed like what I was asking was just too much & begrudged assisting me.
Luckily medical staff had dipped the sample & phoned me back within the hour to say it was clear.
This isn't the first time I've encountered this person who is miserable & just not wanting to help. I don't go in to the surgery very often, but I do dread going in, incase she's on the desk.
The rest of the staff are great.

Steve Gardner

1/5

Working long hours as a delivery driver it is very awkward for me to arrange an appointment that suits.I was lucky on one occassion and got a sunday appointment.When i tried to call the surgery again for another the answer phone message was on constantly.Finally got through later thet day only to be told you have to call first thing to stand any chance of a weekend appointment.Cannot win whatever i do as you cannot get through first thing