Somerton House Surgery - Bath

Sure, I'd be happy to provide information about Somerton House Surgery

Somerton House Surgery is a medical clinic and general practitioner located at Address: 79A North Rd, Midsomer Norton, Bath BA3 2QE, United Kingdom. The clinic can be easily reached by phone at Phone: 1761412141 or through their website at Website: somertonhousesurgery.co.uk.

One of the key features of Somerton House Surgery is its accessibility. The clinic has a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it easy for people with mobility challenges to access the clinic. Additionally, the clinic is LGBTQ+ friendly and a transgender safe space, which is an important consideration for many people. The clinic also accepts new patients, so if you're looking for a new general practitioner, Somerton House Surgery could be a great option.

According to Google My Business, Somerton House Surgery has a total of 25 reviews with an average rating of 3.1/5. While this may not be the highest rating, it's important to keep in mind that every patient's experience is unique and that there may be factors beyond the clinic's control that contribute to patient satisfaction.

If you're looking for a new general practitioner or medical clinic in the Midsomer Norton area, Somerton House Surgery is definitely worth considering. Their accessibility features, LGBTQ+ and transgender-friendly environment, and acceptance of new patients make them a standout option. Plus, with the convenience of their website and phone number, it's easy to get in touch and schedule an appointment.

We highly recommend visiting their website to learn more about the clinic, their team of doctors, and the services they offer. By exploring their website, you can get a better sense of whether Somerton House Surgery is the right fit for your medical needs.

Reviews of Somerton House Surgery

foxycazbird

2/5

Excellent doctors at this surgery but let down by reception and the fact it’s so difficult to get the phone answered and when you finally get through, no appointments are available so have to start the process all over again the next day. It’s painful and inefficient. Making everything online is ostracising the elderly and as such, my parents have moved to Hope House.

karenn russ

1/5

I have been with this practice for years & most doctors we've dealt with have been excellent. However my husband who is long term sick with ME & Fibro saw a young women doctor having been told he couldn't make a appointment to see his own long term doctor as she'd be unavailable for sometime doing other things (Great for patient confidence) The young Doctor he saw ( Dr Thomson or Thomas) was incredibly unsympathetic, very patronising & knew little about his condition suggesting arcaic solutions like pacing & talking theories..she went on to abruptly tell him he'd had his time and he needed to leave. I mean wow wonderful bed side manner.These young Doctors need to be taught the importance of empathy & taking the time to learn that with each long term illness once size doesn't fit all, if only pacing and talking would stop tears of pain and misery, goodness if only that easy. Needless to say he'll be making another appointment to see his own more experienced doctor if ever she's available again

Rose Sophie Black

1/5

They never pick up the phone.
My English boyfriend ( he’s with this surgery as well )had a tooth infection and couldn’t get to a dentist fast enough, his GP had no issues prescribing him needed antibiotic twice.
I’m Polish, currently have a tooth infection and can’t get myself to a dentist fast enough. Asked my GP for antibiotics twice in the past 6 days and was denied both times with the words “ get something over the counter and go to a dentist ASAP cause once it spreads your life will be in danger “. Whatever I do and however I word it, they refuse to prescribe me the antibiotic to prevent the spread before I am able to get to the dentist.
Very interesting that my English boyfriend had no issues getting it from them twice, but they refuse to give it to me, even tho the situation is exactly the same. I’m very curious what my lawyer will have to say about this and their behaviour.

Josy Gale

1/5

I had poor service there can't see my own doctors

Emma Holly

5/5

I have moved into the area and joined the surgery a few months ago. Reception staff have been excellent, the doctors and nursing staff who have seen me have been kind, caring and knowledgable. Thanks to all the team, keep up the good work, its been a hard few years for all GP practices and joining you mid 2021 I have felt well informed of staffing issues and updates relating to covid procedures. Registration was simple and quick and it’s been a great relocation.

christopher tippett

1/5

45 minutes to get through the telephone system, only to be hung up on when it was my turn. How does a GP surgery turn into a terrible call centre ? Then drove down to get an appointment and was told 4 weeks !
I think it’s safe to say the NHS is broken !

Emma Brain

5/5

I want to say thank you to Dr Evans for being amazing and doing everything she could for me and my psoriasis. I’m so grateful and to the lady as well who I spoke to in the pharmacy department. You don’t understand what your help and care means to me. Thank you

Rebecca Holmwood

4/5

Very good surgery and all the doctors I have met have been extremely helpful. I definitely recommend this doctors.
I would of given 5 stars, the only reason I didn’t was because I’ve not been able to book my appointments through the 24 hour telephone service recently. It always rings out or cuts off. I have however always been able to get an appointment over the phone when I speak to the receptionist.