Severn Fields Medical Practice - Shrewsbury

Address: Severn Fields Health Village, Sundorne Rd, Shrewsbury SY1 4RQ, United Kingdom.
Phone: 1743281950.
Website: severnfieldsmedicalpractice.co.uk.
Specialties: Doctor, Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 190 reviews on Google My Business.
Average opinion: 2.3/5.

Location of Severn Fields Medical Practice

1743281950

Severn Fields Medical Practice is a well-known medical clinic located in Shrewsbury, United Kingdom. The clinic is situated in the heart of the Sundorne Rd area, at Severn Fields Health Village, providing easy access for patients in the surrounding neighborhoods. The clinic's address is Severn Fields Health Village, Sundorne Rd, Shrewsbury SY1 4RQ, United Kingdom.

The practice is a reputable medical center, specializing in primary care services, with a team of qualified and dedicated doctors who are committed to providing the best medical care possible. Their expertise lies in diagnosing and treating a wide range of medical conditions, making Severn Fields Medical Practice an excellent choice for those seeking comprehensive medical services. The clinic's specialties can be summarized as Doctor, Medical clinic.

One of the best features of Severn Fields Medical Practice is its commitment to accessibility. The clinic has a wheelchair accessible entrance, ensuring that patients with mobility issues can easily access the clinic. In addition, there is a wheelchair accessible parking lot, making it easy for patients to park and enter the clinic. The clinic also has wheelchair accessible restrooms, providing added convenience for patients with special needs.

Furthermore, the clinic understands the importance of maintaining clean and sanitary facilities. As such, they have restrooms available for patients to use, ensuring that they have a comfortable and hygienic space to use during their visit.

In terms of patient feedback, Severn Fields Medical Practice has received a total of 190 reviews on Google My Business. However, the average opinion rating is 2.3/5, indicating that there is room for improvement in some areas of the clinic's services.

Despite this, Severn Fields Medical Practice remains a popular choice for patients seeking medical care in the Shrewsbury area. The clinic's convenient location, commitment to accessibility, and wide range of medical services make it an excellent choice for those in need of medical attention.

Reviews of Severn Fields Medical Practice

Severn Fields Medical Practice - Shrewsbury

Dave

1/5

Such a shame. This used to be a half decent practice that has been circling the drain since moving to Sundorne Rd & joining forces with Albert Rd. In the last 5, I have given up on this surgery only ever calling now if I absolutely have to for a repeat prescription, which takes about a week... A WEEK... When you are in absolute agony, it takes a WEEK for their system to update & send a simple email to the phamacist just downstairs. Absolute dross!!!
"Use the NHS app", I'm told, which doesn't work. A male receptionist that speaks to you like you're dirt. "Who did you speak with?". How on earth do we know? They never bother giving names & nobody has a name badge. Basics of Customer Service, completely missed.
And to think we pay for this... Shameful.

Gary Wainwright

1/5

Complete waste of time, why do the receptionist get me to explain medical conditions to tell me I need to speak to a doctor, I didn’t ring for a general chat!!!

I then waited all day for a call, I called them at 5pm where I was lied to as the receptionist said they tried calling me. Then when I asked why have I not had any missed calls or a voicemail left? She replied rudely I’m not a liar

I’m now been put on hold for a transplant because of there complete lack of being able to do there jobs

Wouldn’t bother you have more chance of winning the lottery than these idiots sorting anything

Samantha Langley

1/5

Receptionists are very rude. Do not listen and hang up when you are halfway through a call. The app said they weren't busy, so I called to be rushed through my call. I have had inhalers refused by a receptionist before and was told to call back in six weeks. A receptionist not a qualified doctor.

Tracey Manders

1/5

I had a shoulder scan 6 weeks ago was told that Severnfields would be Intouch in around 4 weeks time, I did here via text to make a appointment to have a over the phone chat with the doctor I have been trying for 2 weeks but being told no availability Doctors off sick, then the receptionist says it’s ok as scan is not serious that might be correct but for gods sake I am in pain so would have liked some advice, thank goodness I don’t go to the doctors much. But I can’t believe things have come to this!!!

Holly Woollam

1/5

Awful. My boyfriend has been ringing daily to try and get an appointment and was told that there are no appointments available. This has been going on for months now, and still hasn’t been seen by a doctor. If you are sick it is assumed you go to the doctors, how is this possible when the practice is not giving appointments out? Everytime he has called the practice he was made to feel like his issue was not important and given the impression that they did not care.

It’s your dog Fen

1/5

I have been with this practice for my entire life.
From Roseway, to Field Crescent , Whitchurch Road and Mount Pleasant. The whole time knowing we were cared for and cared about.
The move to Severn Fields has been an unmitigated disaster.
Recently though, I have been impressed with Dr. Samuel
and a really professional young man (James ) on reception who is kind and efficient.
However, the receptionist this morning J*** is the one I always dread speaking to . She seems delighted when you can’t be helped and is amazed when you seem to be concerned about the small matter of your own health. I asked a question- she confirmed that she was not a doctor, yet proceeded to reassure me that there was nothing to worry about (silly me!!)
Perhaps some staff training, an injection of human compassion or better still a position away from the public and the telephone is needed.

JB

5/5

26th October 2021:

Absolutely amazing Medical "Health Village" come Centre and very impressive buildings and set up!
Architecturally impressive and lots of different medical skills here all under one roof...even has a pharmacy/chemist catering for your medicated prescription!
Well done Shrewsbury for such an incredible medical centre

Rebecca Chambers

1/5

Staff are lovely but system in place is the worst ever!!

Telephoned for an appointment and today is a Thursday was told to phone back monday!!. When did the system become so backwards and when did it become common practice for us to divulge our health problems with the reception team before we can get an appointment. Every other doctors practice and I'm talking from West Sussex to Norfolk you ask to see a doctor and your given an appointment without questions because your health concern is between you and the doctor.

On a previous visit my daughter needed her medication they put us with a nurse instead of the GP although we requested a GP, we visited on a friday early afternoon, was told the prescription would be available on monday as a doctor needs to sign it!!
Come monday, tuesday, Wednesday pharmacy still hadnt recieved it. Find out that doctor didn't sign the prescription luckily it wasn't life saving medication.