Saltmoore - Whitby

Jordan Hooper

Amazing food, they were really accommodating to vegans and supply a whole menu instead of a single option.

Lovely location next to the coast. Great spa facilities.

Staff are lovely and attentive to your needs. Really enjoyed our stay!

Jay B

We have previously stayed at the hotel when it was the Raithwaite so were looking forward to seeing the new Saltmoore. The welcome at reception was lovely and efficient and we were asked to be patient and bear with them as there may be a few teething problems. ||The room was very well presented with a beautiful bathroom. Breakfast was disappointing, limited cereal options, one glass of juice served ( no refill available), one slice of toast, again no offer of additional slices and we had to request butter. The server was obviously still training and I felt for her as she was very flustered. The quality of the cooked breakfast was mediocre, the fried eggs were inedible as the were burnt. No one asked if food was ok! The lack of a bar (if there is one, it was well hidden) and the rest of the site looking like a building site was very disappointing. There have been several delays on the reopening and it would have been better if Saltmoore opened when they have tidied up the site and completed staff training. The service is certainly not reflected in the expensive charge. Plus we have not received a customer satisfaction survey which suggests they don’t want to acknowledge the issues.

Galyna M World Guide

We had the pleasure of spending one night at this renovated hotel, complete with newly access to the spa and breakfast. From start to finish, the experience was exceptional. The spa area was truly a highlight—an oasis of relaxation. The breakfast was delicious, offering a variety of fresh, high-quality options, and the gym was the perfect way to start our morning. Everything felt pristine, with a delightful newness and impeccable cleanliness throughout.

The staff were incredibly welcoming, attentive, and professional, ensuring every detail of our stay was seamless. The hotel’s modern facilities, surrounded by stunning natural beauty and located right by the sea, create an atmosphere of pure tranquility. It’s the ideal destination for anyone seeking comfort in a breathtaking setting.

judith marson

My sister and I had our spa day finally yesterday. The staff were lovely and very helpful but there were issues. My dressing gown had makeup on it. I don’t wear makeup
One of the cups had a chip in it and there was only one steak sandwich left so we had to share. I expected things to be perfect for the prices they charge

Claire Brooks

Much to like about this newly refurbished hotel, but not worth $615 a night! Classic room, not the smallest available, was only just big enough for the bed. Motel-grade electric switches had been taped off to reduce glare. Heating reset 3 hours after being turned down, so we slept with patio doors open in December! Great bistro menu, but enthusiastic young servers could use an experienced maitre d'. Beautiful spa.

Andrew Skinn

Newly opened, Public areas have about as much ambience as a Hospital waiting area , Spa is too busy to be practical with a capacity that is overwhelmed by the demand … imagine spending £200 on massages with no where to sit !
Breakfast service a disaster and room functionality clearly not thought through by a professional hotel designers …. Luxury is of course an opinion but Saltmore simply doesn’t match its aspirational marketing position
Will not return ?

Neil P

Was really looking forward to the Luxury Wellness retreat as advertised and have felt let down. The place itself if good, including the Spa facilities. However the food and drink offerings are way below par, cocktails pre made in large bottles and then just poured into a glass, was the worst Negroni that I have ever tasted. When I gave feedback on this was told that this is how Tommy (Banks wants it) with no acknowledgment of feedback. The wine list is extremely poor with on two Rose offerings, none of which tasted anything like a pale Provence type so opted for a mediocre white. My wife ordered a vegetarian meal that was totally unacceptable and although we were offered an alternative spoiled the meal. All in all they really need to listen to feedback and put remedial actions in place. Seriously underwhelmed.

sam duckels

Excellent stay from start to finish!
Greeted by friendly staff at check in with a complimentary glass of sparkling tea. Very personable asking us what we have planned during our time here. Offered a tour of the facility and asked if we needed help with bags up to the room.
The room was lovely and modern with a comfortable bed and amazing looking bathroom with walk in shower. The heated floors were a nice touch. Free amenities and proper coffee too!
The spa is great with a decent pool (not too cold), jacuzzi, steam, room and sauna and also a cold plunge (Brass Monkey so top quality). the lounges are extremely comfy. The only thing needed would be a clock in the spa itself and maybe a timer for the cold plunge, but other than that, very relaxing. We didn't use the wellness cafe but it looked great.
The gym is top quality! A great functional space kitted out by Wolverson. Plenty of equipment for all, Concept2 ergs, two squats racks, bars and bumper plates, dumbbells up to 40kg, adjustable cable machines and more. plenty of floor space.
The meal was great with decent options using fresh local produce and a lovely bar area for a drink after. A nice wine mix too.
Breakfast was lovely with a cold selection and nice hot breakfast to choose from.
Overall a lovely stay a Saltmoore! cannot wait to visit again next year.