Royal United Hospital - Bath

Royal United Hospital: A Comprehensive Overview

The Royal United Hospital (RUH) is a comprehensive government hospital and general hospital located in Bath, United Kingdom. Situated at Address: Avon, Combe Park, Bath BA1 3NG, the RUH serves a wide geographical area, providing a substantial range of medical and surgical services. Its telephone number is Phone: 1225428331, and its official website is ruh.nhs.uk. The hospital’s commitment to patient care is evidenced by its extensive range of services and facilities, catering to diverse healthcare needs.

Specialties and Services

The RUH’s capabilities are remarkably broad, encompassing numerous specialties. It functions as a major trauma center, offering specialized care for severe injuries. Cardiovascular services, including cardiac surgery and cardiology, are a significant focus. Furthermore, the hospital boasts a strong oncology department, providing advanced treatment options for various cancers. Other key specialties include:

• General Surgery
• Neurosurgery
• Orthopaedics
• Obstetrics and Gynaecology
• Paediatrics
• Mental Health Services
• Diagnostic Imaging (including MRI, CT, and X-ray)

Beyond these core specialties, the RUH offers a complete spectrum of services, including physiotherapy, occupational therapy, dietetics, and palliative care. The hospital also operates a dedicated research department, contributing to advancements in medical knowledge and treatment protocols.

Facilities and Accessibility

The RUH is designed to provide a comfortable and efficient environment for patients and visitors alike. Key features contributing to this include:

• On-site services: A comprehensive range of support services are available, ensuring patients receive holistic care.
• Wheelchair-accessible car park: A designated car park caters to individuals with mobility impairments.
• Wheelchair-accessible entrance: The main entrance is fully accessible, facilitating easy access for all.
• Wheelchair-accessible toilet: Accessible toilet facilities are strategically located throughout the hospital.
• Medication disposal: Secure medication disposal services are readily available.
• Toilet facilities: Clean and well-maintained toilet facilities are accessible.
• Modern Payment Options: The hospital accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, enhancing convenience for patients and their families.

The hospital's location in Bath provides a pleasant and accessible setting, and its commitment to accessibility ensures that individuals with disabilities can navigate the facility with ease.

Patient Feedback and Reputation

The Royal United Hospital consistently receives positive feedback from patients and staff alike. Currently, the hospital has 584 reviews on Google My Business, reflecting a significant level of public engagement. The average opinion is 3.9/5, highlighting a generally positive perception of the hospital’s services and care. Many patients commend the compassion and dedication of the medical staff, particularly the nurses and surgeons. Specific accounts, like the one highlighting the critical care provided to a patient with a life-threatening infection, underscore the hospital’s commitment to delivering exceptional medical attention. The feedback consistently emphasizes the expertise and professionalism of the medical team, and the supportive environment fostered within the hospital. The dedication extends to all staff, from porters to administrative personnel, reflecting a collaborative and patient-focused culture. The hospital clearly prioritizes patient wellbeing and strives to provide the best possible outcomes.

Contact Information and Further Details

For more information about the Royal United Hospital, including specific service details, visiting hours, and contact information, please visit the official website: ruh.nhs.uk. You can also reach the hospital directly by phone at Phone: 1225428331.

👍 Reviews of Royal United Hospital

Jeanne B.

5/5

I want to say a big thank you to all the staff at the RUH who saved my husband’s life when he arrived in A&E with a life-threatening infection. I cannot speak highly enough of the care, compassion, and skill he received. From the remarkable expertise of the MaxFax surgeons, to the dedication of the nurses in intensive care and on the ward, and even the good humour of the porters — every single person played a part in his recovery. We are profoundly grateful.

Charlotte P.

5/5

I've spent more time than I'd like at the RUH, but never had a bad experience. Special thanks to the IBD department, urology, maternity, and the team on Robin Smith ward. All the doctors, nurses and midwives I've dealt with across all departments have been so helpful and reassuring. This hospital is a credit to the NHS.

J

3/5

I have been in a lot of different departments in the Royal, the pain clinic was the most rude and unfriendly. I am glad I now go to a different department. Urinary department very professional and super friendly and helpful. A & E the same as the Urinary department but they need more staff I feel sorry for them. Radiology, the staff downstairs are amazing but unfortunately when I had to go upstairs it was awful the male doctor was rude and made me feel so uncomfortable, I couldn’t wait to get out of there. He shouter at me. I think some of them are snobs and look down on you. The female nurses are great, normally I find males friendlier but not in this hospital

Carole C.

5/5

I have nothing but praise for the care I have received here during my multiple operations for kidney stone removal over the last 9 months. The nursing was certainly on a par with anything that would take place in a private clinic. The surgical and anaesthetist teams were firstclass and totally approachable. A great experience each time!

Guy

5/5

Yet again a fabulous service at the A & E dept here. Huge thanks to Sally in reception, Ed and Siobhan in A&E and Jessie in X-ray in sorting me out after a fall off a bike. Thank you all - you could not have been nicer or more professional.

Frank L.

1/5

Just tried to call to rearrange an appointment. After a long smarmy message warning me I’d better have my hospital number and detailing all the things the department I was calling could not help with, I got through to a message telling me due to “exceptional call volumes” I had to call back later and was then hung up on. I just hope the cynical, lazy people who are responsible for such things get a taste of their own medicine one day. “Shall we offer a queuing facility? An answerphone? An online form even? Nah. Can’t be bothered mate”

David T.

5/5

Today I have been in for Surgery to remove a shard of tooth which was causing issues in my gum and causing infection.I should like to compliment both the Surgeon/Dentist who carried out the operation which I was dreading,who made sure at all times I was comfortable and not feeling any pain as a result of the treatment,also his Nurse aide Helen who was a very reassuring presence.
Despite it's problems,our Health service is still the best when it matters.
Thank you to all the team at Oral maxillofacial department

S G.

5/5

The hospital feels like an art museum lol. Lots of paintings everywhere and then I found a stunning room by the cafe. Smells very clean, looks clean. Modern bathrooms. Thanks for looking after my uncle Phil!