Rhodes T A Chemist Ltd - Wolverhampton

Paul

Overall, fine.
Just make sure you leave lots of time as queues to be served are generally very long and the waiting times for prescriptions can be lengthy (an hour isn't unusual). Place your order first and then go for a coffee in one of the village cafés or do some shopping.
The staff do their best with a large area to serve.

Nigel B.

Opens at 9am, first in qué.....told to wait 20mins for regular prescription placed week in advance. Shocking! What are they doing in the 20mins? Fail to prepare, prepare to fail. Don't deserve fortune (don't deny it) there getting from my taxes.

Finally got served 30mins after start!! While waiting, 10mins of opening, the one staff on til told to extended waiting time to 30mins, then a few mins later to an hour. There were several old age pensioners waiting when I left....shocking service

Jane B.

Whilst small, this chemist does its best to cope with an ever growing community. The staff are friendly and courteous, doing their best to provide a decent service for Albrighton. Thank you!

Livy K.

A really good selection of products. Staff are always pleasant. I haven’t yet experienced first-hand the delays in prescription pick-up now that they have changed policy (will only make up a script when you arrive) but the 1 hour wait time seems to be standard now.

I worry the queues will now put people off from popping in for off-the-shelf medication.

Sue C.

Certainly noticed the difference since Harry left. Then the pharmacy was one of the best but since then the overall service has gone down. One of its main problems is lack of staff to help you. Albrighton has grown in size and the Pharmacy is obviously struggling to cope with the extra capacity. Needs sorting. Waiting 50 minutes to be served is now the norm. Something need sorting out - and more staff would be a good start. Just phoned and asked if they have a certain item in - I was told there is no staff in and I shall have to come into the chemist as they cannot look for me - useless

Chris J.

Had to pick up my prescription today. I remembered that they would only fill the prescription either when you arrive or phone in first. I phoned in and was told 30 mins. Great! Got there and 10 or so people were waiting. I don't know who has been dealt with, I had left my crystal ball at home. So I approached the assistant and told her that I had phoned through but all she wanted to tell me was that I had jumped the queue. aaaaah. What queue? Off she went and who knows whats registered with her. I said to the lady next to me " the system here is sh1t". Girl came back telling me that she had heard me and that I could go elsewhere.
Still I got my drugs.
I was wrong to say what I said though, there is no system, just disorganised chaos, if there is such a thing.
Definitely need a system so customers know what going on and who has been dealt with.

Sarah D.

I have always defended this busy chemist in social media never again I have never been treated so unprofessionallly I asked to speak to pharmacist as the girl in the desk couldn't help me the shop was full with people hugging and puffing as they had had to wait so long for their prescriptions.i heard the girl say to the pharmacist she wants __shes rude to be honest !
Others in the shop also heard this how unprofessional when all I was doing was asking a question.
When I challenged another member of staff as to what I heard she was then rude to me ! U suggest that your staff don't assume that a customer is rude just because everyone else may be absolutely appalled

Paul H.

Really try to support local businesses but some significant operational changes meaning they no longer get prescriptions made up in advance have left me waiting 45 minutes to an hour the last three times I’ve been in. I just don’t have that time so I’ve unfortunately had to go to boots who do free delivery. Lovely staff though.