Oldfield Surgery (Heart of Bath) - Bath

Address: 45 Upper Oldfield Park, Bath BA2 3HT, United Kingdom.
Phone: 1225613100.
Website: theheartofbath.co.uk.
Specialties: Medical clinic, General practitioner, Travel clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients.
Opinions: This company has 136 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Oldfield Surgery (Heart of Bath)

1225613100

Oldfield Surgery, also known as Heart of Bath, is a medical clinic located at 45 Upper Oldfield Park, Bath BA2 3HT, United Kingdom. The clinic can be easily reached by phone at 1225613100 during their operating hours. For those who prefer the digital approach, their website is available at theheartofbath.co.uk.

Oldfield Surgery offers a range of services, including general practitioner and travel clinic appointments. They are equipped to handle various medical needs and are a convenient option for those seeking primary care services. Moreover, the clinic is wheelchair accessible, making it easy for people with mobility challenges to access their services. They have a wheelchair accessible entrance, parking lot, and restroom, ensuring that all patients have a comfortable and convenient experience during their visit.

The clinic also boasts of accepting new patients, making it a great option for those who have recently moved to the area. Additionally, the clinic has restrooms available for their patients, ensuring that they have access to the necessary amenities during their visit.

According to Google My Business, Oldfield Surgery has received a total of 136 reviews. The average opinion of these reviews is 3.5/5, indicating that the clinic has a positive reputation among its patients.

Reviews of Oldfield Surgery (Heart of Bath)

Jack Heard

5/5

Thank you Dr Saunders and Kelly, I was seen the same day after making an appointment and then managed to get a cancelled appointment the next day for the follow up that I needed which was excellent. Updated throughout and found the whole procedure of my health check and answering any questions I had really efficient! As a nervous patient with surgeries/needles I felt at ease and really valued their help. Thanks again

Jo Edwards

5/5

Had my yearly diabetic review today with a fabulous young woman called Sophie. Utterly kind, caring and professional. So polite it reminded me of the olden days! Ha ha well done Sophie and thank you very much

Anna

1/5

I would give 0 stars if possible. The staff, particularly the big woman at the front desk, is disgraceful. She smirks when you're in pain and forces you to loudly explain your issues. The new system is horrendous; you can't reach anyone after 1:50 pm. The clinic is empty while the staff lounges around chatting. There are no doctors available, and if you're lucky, you might get a text regarding your emergency appointment request. I've left this clinic and urge others to do the same.

This new system shares your private information and documents, requiring you to click "share" to receive help. You won't get assistance until you agree to share your private data with an obscure company. The doctors don't listen or read the information you provide, and they rush to dismiss you. There are no patients seeing doctors in person, only impersonal messages sent to your phone even when you request a call. This behavior is disgraceful and disgusting. Run as quick as you can

Helen Skinner

5/5

Asked via text message to make an appointment for a blood test. Easily made an appointment. Seen quickly and the phlebotomist was excellent. Very efficient service and everyone that we met at the surgery couldn’t have been nicer or more helpful.

Thomas Riley

4/5

The surgery called me straight back after I filled in the request for an appointment online. And I was given an appointment that same morning with a doctor who was very kind and thorough - Dr Saunders, a registrar. The receptionist was also very helpful and booked me in for an appointment for blood tests the doctor had ordered straight away. Thankyou. I really appreciate rhw excellent service you provide.

kevin Baldwin

5/5

I went in for a urgent appointment 3 times and was seen very quickly before the main session started. The GP,s were very good and got me sorted. The front desk staff were very good.

PD Bath

5/5

A busy practice with a pharmacy attached and conveniently located for the local catchment. My experience of the Heart of Bath surgery is positive. The staff are diligent and caring and empathetic.

Sue Saker

5/5

I received a telephone consultation today with Connor Stanley, a Pharmacist at the Heart of Bath surgery. After a recent raised cholesterol blood test, we were discussing the health benefits of taking prescribed statins in helping to reduce my risk of heart failure and stroke. Inspite of the obvious benefits, I was reluctant to take statins, mainly due to the info I’d read concerning side effects. However, we had a very interesting conversation and Conner shared lots of relevant information and statistics and answered all my questions with interest and sound advice. I found it all very useful and was reassured and informed enough to agree to start on a low dose of statins, to be reviewed after 2 months. I have one more question though, how and where do they work on the body in reducing your cholesterol?
Many Thanks Connor.