Nuffield Health Nuneaton Fitness & Wellbeing Gym - Nuneaton

David Evans

Had a price increase come through and decided to move gyms as its not worth the cost. Price increase came through on the 2nd and I tried to cancel on the 3rd. However, due to not giving a full calendar months notice they're demanding I pay for January as well. There supposed to give a full calendar months notice which they never as the price increase is in January and won't let me end our contract at the end of December. They demand you keep to the contractual rules yet fail to follow their own. Very poor

Daniel

So I am a member at Derby Nuffield but have used Nuneaton and the difference between the 2 is massive you would think it’s different companies. The Derby gym is really modern really spacious. Equipment is modern and lives up to the state of the art equipment line used. The equipment is Well set out. And is worth the membership price.

The Nuneaton one is the opposite. It’s small, not very inviting, strangely laid out. I wouldn’t claim state of the art equipment because it’s not it could really do with some upgrading and fixing it. Machines out of order, bench backs wobble. Honestly it’s far from worth the membership price charged. You expect the same standard throughout the company. The showers could be better in Nuneaton also. Realistically for such a big named and well known company that boasts its gyms high standards …. Nuneaton certainly does not follow it. It should be better for £60+. Which is a big price to pay for a mediocre gym.

It’s no comments or faults of anyone who works at Nuneaton it’s more of an observation on the 2 gyms to pass up the line. Someone from Nuffield HQ should check out the difference.

Bubble

The two stars I am giving are for the staff as they have always been friendly. The centre itself is in dire need of a massive overhaul. Saying the place is grubby is an understatement. Half of the lockers don’t work. The showers don’t work properly. The floor in the changing room is constantly dirty. The lanes in the pool aren’t wide enough. It seems there are ALWAYS swimming lessons or family swim sessions no matter what time I turn up. We have a public pool ‘The Pingles’ in town and that’s where parents should take their kids. Nuffield need to change to adult only otherwise they’re going to start losing customers because everyone is sick of it!

AndressaZ

Attempted to sign in :
I am deeply disappointed with the experience I had, due to the inconsistency and confusion in the information provided. This experience has led me to question the reliability and trustworthiness of the service and company. If there is such a lack of clarity and responsibility in the onboarding stage, I am concerned about the support I will receive in the future if I need.

Really frustrated with what happened. I hope the standard of customer support is better for others than what I experienced.

Update: Staff kindly give me a call to feedback and apologies

Nicola Taylor9athgtuyguyhyc28811188988

We have been taking quite a lot of classes with Simon and I would like to say that he is an excellent trainer, his instructions are clear, workouts are tough and we genuinely get a lot out of his classes. Thanks Simon!

Elaine Wainwright

I have attended Nuffield Gym for several years. I'm surprised by the negative comments on this forum. Yes, the Jacuzzi has been closed, due to the spiralling electricity costs, as many companies have but there is an excellent sauna, steam room and pool. The range of classes are excellent especially the Pilates, Body Balance and Yoga - the instructors are fabulous. There are also a wider range of classes to suit everybody from Rig, Body Pump, Aqua, Get into weights, Kettle Bells and a range Dance style classes. There are a range of specialist classes for people who have limited movement - chair yoga and the joint pain classes etc. The instructors make the classes fun although some can be challenging it's amazing what can be achieved even for somebody of 61 ? There's a relaxing area near reception with comfortable chairs where people often stop and chat. The gym is constantly being updated ...yes sometimes equipment breaks down but it's mended in a timely manner. I have also used the Physiotherapy Services based at the gym, thank you Ben - excellent service. (There are discounts for members of the gym) all in All, I would highly recommend Nuffield Gym Nuneaton. mostly the staff are smiley and chatty even the reception and cleaning staff who work tirelessly behind the scenes, cleaning after the members who have trouble cleaning up after themselves!

Emma Gaylor

I joined the Joint pain programme due to osteoarthritis in my knee’s, attending the group twice a week with Andy and the other group members who we all support one another, really helped me getting back exercising that was right for me not to mention the help with weight loss. It has certainly gave me the confidence to get back in the gym, improved my own mental health wellbeing. I will for one be keeping up my membership as it has renewed my relationship with exercising not to mention the friends made along the way and the support we give each other. ?

Diane James

Have had an excellent experience on the joint pain programme. Fully supported for 3 months then encouraged to self motivate. The group have been very supportive to each other and Andy and Sally available for support if needed. I feel a lot more confident to take part in the classes but work at my own pace and ability. All the instructors are very supportive as well. Thoroughly recommend this programme to anybody that struggles to exercise.