Nene Valley Surgery - Kettering

Address: Green La, Green Ln, Thrapston, Kettering NN14 4QL, United Kingdom.
Phone: 1832732456.
Website: nenevalleysurgery.co.uk
Specialties: Public medical center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Nene Valley Surgery

☎️1832732456

⏰ Open Hours of Nene Valley Surgery

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Nene Valley Surgery: A Comprehensive Overview

Nene Valley Surgery, located at Green La, Green Ln, Thrapston, Kettering NN14 4QL, United Kingdom, is a reputable medical center that has been providing exceptional healthcare services to its patients. The surgery is easily accessible with a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom facilities available for those in need.

The medical center specializes in public medical services and has garnered a strong reputation within the community. With a website offering comprehensive information about their services and a phone number of 1832732456, it is convenient for patients to access the necessary resources.

Specialties and Services

General Practice
Nurse-led services
Health check-ups

Testimonials and Reviews

The medical center has received 48 reviews on Google My Business with an average rating of 3.2/5. Patients frequently praise the staff for being friendly, positive, and very helpful. The receptionists are particularly commended for being understanding and helpful, while the nurses and GPs are described as excellent. One patient shared their gratitude towards a receptionist named Jo, who provided kindness and understanding during a difficult time.

Based on these reviews, it is evident that Nene Valley Surgery places a strong emphasis on patient care, understanding, and accessibility. Their commitment to providing quality healthcare services is reflected in the feedback received from their patients.

Recommendation

If you are seeking a reliable and patient-focused healthcare provider in the Thrapston area, Nene Valley Surgery is highly recommended. With their convenient location, accessible facilities, and dedicated staff, they have established themselves as a trusted medical center in the community.

We encourage you to visit their website to learn more about their services and contact them to schedule an appointment. Experience the compassionate care and exceptional service that Nene Valley Surgery provides to their patients.

👍 Reviews of Nene Valley Surgery

step L.

5/5

We have always found the staff friendly, positive and very helpfull in all matters. We experience receptionists helping rather than acting as barriers, nurses and GPs excellent. Highly recommended

Clare H.

5/5

Thank you to Jo that I spoke to from reception today. I am a carrer for both my parents aswell as bringing up my own. Sometimes things get hard, she was lovely and so understanding when helping me sort out my Mums bloods ect

Kindness is all we need when we're a little overwhelmed. ✨️

Beda O.

5/5

My recent experience at this surgery was fantastic. The reception staff welcomed me with a smile and were very kind. Doctor Nicholson was very professional and gave to me very good advices. Thank you

Malcolm K.

5/5

I often read bad reports about the service at Nene Valley Surgery,
however, I would like to congratulate the receptionist who helped me on Friday regarding how to set up and use the ANIMA App. She took time to help me set it up and explained its functions, which were greatly appreciated. Thank you Tracy.

Jason M.

1/5

Update 5.09.2024. Received an email I need to see a nurse for asthma update. Tried calling. Number 1 in the queue. Now 8mins in and my life is wasting away listening to their hold music. Can't make it up. I've had to book myself in for a blood test for a review that is long overdue as well - what are the chances they will follow it up? I ask in all openness - how do we fix this? Giving up now.

Update 28.05.2024. Still waiting on the promised call back. I am not hopeful...

Update 12.03.2024. Still not received a call. Given up. Phone lines are not answered, gave up after 17-mins on hold, told that I was number 1 in the queue at the start. Even the recorded message starts with call 999 if urgent. Sad. Off to Urgent Care or A&E the only options realistically. And this is after being promised a call from the surgery by 111 yesterday at 1530 - the call within an hour. No call at all, I am calling them. Disgrace. Used to be great but recently this has turned into a failed surgery.

Aleen H.

1/5

Went to see nurse Clare in October for a personal female matter, went back for test results, had been booked in with the wrong nurse. I’ve been waiting for a referral to a specialist at the hospital, called this morning (6 months later) to chase up for the second time and was told by a VERY unhelpful receptionist that nurse Clare left in November. No one had informed me previously of this. Tried to book in to see a doctor and was told I would have to call on the morning to book and hope for the best.
In the meantime, I’m left feeling let down, unsupported and INCREDIBLY poorly. This is an absolute JOKE!!
I would give this doctors practice no stars if I could and I will be writing to the practice manager.
If I end up in a wheelchair because of this, there will be hell to pay

Jenny T.

5/5

The GP surgery gets a lot of grief because of lack of appointments, however when I rang about a lump in my neck they got me an appointment the same day and organised the next steps required really quickly.

Simon K.

5/5

The Nene Valley Surgery is great. They are well organised, have great doctors, receptionists and an onsite pharmacy. The pharmacy staff are always very friendly and helpful.