Hanslope Surgery - Milton Keynes

Mark B.

My recent experience from the Practice has been dire and that is being polite.Mis diagnosed and bloods taken incorrectly.They are very hit and mis in communicating with you.Reception try their very best but the service from the GP’s and admin staff is not good enough.They have failed me and now just left me to deal with my own health issues.

Nick S.

Two stars purely because of the degradation of service levels over the years and difficulties getting prescriptions. Plus comments around poor experiences that local citizens have had. Needs review.

Jade T.

Hanslope surgery used to be brilliant but frankly they cannot cope with the amount of patients they now have but rather than turning patients away they have taken on over 2000 more patients and cannot cope therefore their service and all patients suffer as a result.

Firstly, it is a nightmare to try and get an appointment you usually have to try and call 20+ times before getting through to speak to a receptionist, prescriptions are never ready on time and often have to wait 30+ minutes in the surgery before finding out your prescription is not ready. The doctors and nurses themselves are usually great but the organisation surrounding them is terrible which is a real shame because it used to be a fantastic local surgery.

Zoe H.

My 2 year old was seen at the surgery today by Kieron the paramedic and he was absolutely amazing!! Really informative and kept explaining everything he was doing and honestly just went above and beyond. I can honestly say that it was one of the best experiences I’ve had at a gp surgery. I didn’t feel rushed or felt like I was wasting time like I have with other GPs! Thank you again 🙂

Andrea A.

Absolutely fabulous GP. The staff are superb very helpful, Receptionists, Drs, nurses are just incredible. I can't thank them enough for many times they seen my son in last minute appointments and direct us straight to Mk hospital.

Fiona E.

I am nervous about sharing my thoughts publicly on here but I have had so many bad experiences at this surgery, punctuated by the occasional show of interest, that I feel I have to register my concern in some way. I know that Covid has put a huge strain on all services, but my problems pre-date this by several years and have continued. I know I am not alone and I think something has to be done. The practice where I used to live (out of area)was amazing.

Avril F.

Today I saw Dr. Paddock. After an informative and useful consultation, I asked her if she was here permanently. She said (I paraphrase) not to worry becuse Dr. Barter had only gone to Grange Park for a couple of months.
I didn't respond and it has been bothering me ever since, so I decided to put on here that I am not worried at all - I am perfectly happy to have Dr Paddock instead. Thank you.

Howard D.

Amazing staff and service. From hearing all the reports of nearby surgeries I am glad I am registered with this team.
Keep up the great work.
Thank you