Bassingbourn Pharmacy + Travel Clinic - Royston

Address: 24 High St, Bassingbourn, Royston SG8 5NE, United Kingdom.
Phone: 1763250660.
Website: bassingbournpharmacy.co.uk.
Specialties: Pharmacy, Travel clinic.
Other points of interest: Delivery, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Bassingbourn Pharmacy + Travel Clinic

Bassingbourn Pharmacy + Travel Clinic is a reliable and convenient healthcare destination for all your pharmaceutical and travel needs. Located at 24 High St, Bassingbourn, Royston SG8 5NE, United Kingdom, this establishment offers a wide range of services to cater to the community's medical requirements.

The pharmacy provides essential medications, health supplements, and expert advice from qualified pharmacists. They are committed to ensuring the well-being of their customers by offering a variety of healthcare solutions. Whether you need prescription medication or over-the-counter products, Bassingbourn Pharmacy + Travel Clinic has you covered.

One of their key features is the on-site travel clinic. This specialized service offers comprehensive travel health advice, vaccinations, and medications. If you're planning a trip abroad, visiting the Bassingbourn Pharmacy + Travel Clinic should be on your to-do list. Their professional staff can help you prepare for your journey by providing personalized travel health recommendations and necessary vaccinations.

The pharmacy is easily accessible, with a wheelchair accessible entrance and wheelchair accessible parking lot. They accept multiple forms of payment, including credit cards, debit cards, and NFC mobile payments, making it convenient for customers to access their services.

Bassingbourn Pharmacy + Travel Clinic has received 25 reviews on Google My Business, with an average rating of 3.8/5. This indicates a generally positive reputation among their customers.

Reviews of Bassingbourn Pharmacy + Travel Clinic

Bassingbourn Pharmacy + Travel Clinic - Royston
ian mason
5/5

Great pharmacy. Caroline and all the staff are first class, and really do deliver a reliable service, and are knowledgeablein everything they do . The shop has a good selection of medications and advice +++

Bassingbourn Pharmacy + Travel Clinic - Royston
Daniel Chappell
1/5

I will warn anyone to not use this Pharmacy. They did not have my prescription (needed to prevent sight loss) and they claimed they emailed for an alternative. This turned out to be a lie and they refused to take responsibility for not arranging the prescription. They also refused to chase this up with the surgery and only said they will email, which is not appropriate given the urgency of the medication. They hung up on me during the call. They were rude. They do not take any responsibility. Do not use them.

Bassingbourn Pharmacy + Travel Clinic - Royston
Roydon Jones
2/5

Do not use this Pharmacy for home delivery, they are useless. If they haven't got your medication they won't tell you or the Surgery.
Waste of time ringing them as its not answered or picked up and put straight back down.
25 times over 2 days I tried to contact them. Ran out out meds 2 days ago and its now the weekend and they are not open
It's an absolute disgusting way to treat people

Bassingbourn Pharmacy + Travel Clinic - Royston
Nigel Timothy
5/5

Good pharmacy and advice center. Prescriptions can be delivered and collected although there is a delivery service. Clever people work. Here.

Bassingbourn Pharmacy + Travel Clinic - Royston
Laura Sims
1/5

Visited this pharmacy for a pharmacy first consultation as directed by my doctor, only to find that they couldn’t help on the day of my visit due to there not being a pharmacist there. They advised me to go to another pharmacy. I did try to call ahead to check, but the phone was off the hook. A pharmacy without a pharmacist isn’t really a pharmacy at all.

Bassingbourn Pharmacy + Travel Clinic - Royston
Nicholas Leith
1/5

TLDR Messed up my medications more than once, asked about trying to fix this problem and was basically told to find another pharmacy. Absolute disgrace

I fully appreciate that the healthcare system is spread a bit thin . My medications are never ready when they should be and often I have to go without one or more of my medications for a few days or sometimes weeks. I called today as one was missing from what I picked up. I spoke to a gentleman first about it who trying to find out where the issue was, is this a pharmacy issue or a problem with my GP, unsurprisingly it's not an ideal situation to be in so I would expect that this is a normal gripe to have as result. The gentleman then put me on with a lady who said they have thousands of patients and we can't just know when peoples prescriptions are due. I explained I need them every month and how can I make sure this happens no real answer on how to achieve that. As anyone trying to reach Bassingbourn surgery will know, it can take a long time to get through on the phone. I explained that and asked if that was the only way then I'd have to get a new GP, before I could finish my sentence saying that I really don't want to do that I was cut off and told you can go to another pharmacy as well.

Bassingbourn Pharmacy + Travel Clinic - Royston
Cassandra Hards
1/5

Do not use their online booking system for travel clinic! absolutely useless I got confirmation of a booking, attended today to find out they actually dont have access to the system and they had no idea of my appointment, I needed a vaccination today and all they can offer was in a months time... I took time off from work for this appointment and travelled 10 miles to this pharmacy, who will cover my losses? obviously no one so ensure you phone this pharmacy and never book online, so disappointed!

Bassingbourn Pharmacy + Travel Clinic - Royston
Nick Brown
5/5

Love the new sms service when your repeat prescription is ready. Used to use Tesco but much better doing it here- fast, friendly, helpful, prescription bagged up and waiting for you- pretty much everything I didn’t get at Tesco! Plus supporting a much needed service for the community. Thank you to those working there especially in the current climate.

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