The Shrubbery Surgery - Gravesend

The Shrubbery Surgery is a medical facility located at The Shrubbery, 65a Perry St, Northfleet, Gravesend DA11 8RD, United Kingdom. The surgery can be easily reached by phone at 1474356661 or via their website: theshrubberysurgery.co.uk.

As a medical practice, The Shrubbery Surgery specializes in providing care from general practitioners (doctors). They are equipped to handle a wide range of health concerns and are prepared to serve as the primary care provider for individuals and families in the area.

The surgery is wheelchair accessible, featuring an entrance suitable for wheelchairs and wheelchair accessible restrooms. These accommodations make it possible for people with mobility issues to receive medical care in a comfortable and convenient setting.

A total of 67 reviews have been posted about The Shrubbery Surgery on Google My Business. The average opinion rating for the surgery is 2.2/5, which suggests that there is room for improvement in the quality of care and service provided by the practice. However, it is essential to consider that individual experiences and needs can vary significantly, and a low average rating does not necessarily mean that the surgery cannot meet the specific requirements of a potential patient.

Reviews of The Shrubbery Surgery

Manuela Filippin

1/5

Worst staff ever! Very rude and very unprofessional. I booked a day off from work for a blood test and they told me the system didn’t work and they were laughing on us.
I have changed clinic now and I hope they close down because they don’t deserve to be there

Nathan Terry

1/5

If you want to see a doctor or even just get a email acknowledged to get your prescription … don’t bother joining this surgery… had a slipped disk for almost 2 years and had no help from this place, ask for a callback and just get the ’navigator’ telling you that you don’t need an appointment and to just ‘live with the pain’. The ‘navigator’ should be fired immediately, very passive aggressive attitude and not an ounce of respect for patients. The actual doctors are just as bad, they only wanna prescribe medication that’s addictive knowing that they can take it off you again.
AVOID THIS SURGERY!

MK S

2/5

Most of the doctors are fine, but one of the navigators is a nightmare. I think she feels it's in her job description to be obstructive, rude and aggressive!!!

NE Landlord

1/5

Dr Yusuf is the worst. Should not be practicing. I had my baby check appointment with him few days ago. He did not perform the checks but tick them all as satisfactory. Happened to my first daughter as well, but I wasn't sure as it happened so quickly. So I observed this time for my second daughter and he did the same. I'm considering to report to GMC or NHS England given his fraudulent practice. Also no postnatal mother check. I'm leaving the surgery.

Max London

1/5

Awful surgery. If there was only zero star, that’s what they deserve. This surgery should be shut. O can’t say a point of the staff working here, when the staff does not even like their jobs. The staff are better working somewhere else like cleaning or in shops when there’s no risk to patients’ safety involved. The staff are so rude and the manager is not doing anything about it. It’s disgusting!

Brian Kemp

5/5

I called in to register as a patient. Friendly and extremely helpful receptionist who provided all the information I needed and some very useful advice on repeat prescriptions. I couldn't have asked for a better service.

Berejnic Mihaela

1/5

Awful treatment, they give me medicine for an urine infection after 2 weeks, the treatment didn't work and now they ask me for another urine sample to wait another 2 weeks for the treatment for something it's really painful, awful people.

Ten Pozytywny

5/5

I never had any problem there. My family is always happy and they are providing the help we always needed. Maybe receptionist is a bit rough... but there is lots on her back and she don't want to loose even one minute so quick chats only. I like it as it is - to the point. And trust me some people are bothering them with silly stuff.