Rowlands Pharmacy Witney - Witney

Rowlands Pharmacy Witney, located at Address: Welch Wy, Witney OX28 6JQ, United Kingdom, is a well-known pharmacy that offers a range of services to its customers. The pharmacy can be easily reached over the phone by dialing Phone: 1993702191. Additionally, the pharmacy's website, rowlandspharmacy.co.uk, provides further information about the pharmacy and its services.

Specialties

Rowlands Pharmacy Witney specializes in pharmacy services, providing customers with access to a wide range of medications and health products. With a team of knowledgeable and experienced pharmacists, the pharmacy is well-equipped to meet the needs of its customers.

Other Points of Interest

The pharmacy offers delivery services, making it easy for customers to receive their medications without leaving home. Debit cards and NFC mobile payments are also accepted, providing customers with a convenient and secure way to pay for their purchases.

Opinions

Rowlands Pharmacy Witney has received a total of 23 reviews on Google My Business, with an average opinion of 2.8/5. Many customers have praised the pharmacy's staff for their pleasant and helpful attitude, despite the challenges of staff shortages. The pharmacy has become busier since the closure of Lloyd's in Sainburys and the high volume of customers at Boots, but the staff have always been nice to customers.

Recommendation

Rowlands Pharmacy Witney is a reliable and convenient option for those in need of pharmacy services. With a knowledgeable team of pharmacists, delivery services, and secure payment options, the pharmacy is well-equipped to meet the needs of its customers. Those looking for a pharmacy in the Witney area are encouraged to visit the pharmacy's website or give them a call to learn more.

👍 Reviews of Rowlands Pharmacy Witney

Rainman

5/5

I love this Pharmacy
The staff have always been pleasant and helpful. Like so many similar establishments they suffer from staff shortages. Lloyd's in Sainburys has closed and Boots being far too busy so this gets far busier than the staff can sometimes handle but they have always been so nice to me.

George C.

1/5

Collected my prescription today, I wasn't notified of any shortages but when I got home and unpacked it there were no Metformin so I tried to phone, 30 minutes later and despite my making several phone calls, still nobody could be bothered to answer my calls.
How people could award your Witney branch 5 stars is beyond me!

Tim K.

1/5

Very disappointed with the level of service. Booked repeat prescription on line, for drugs essential to my being able to stay alive, as I normally do, expecting three or four day wait. But told on day five that it wasn't ready and I had to wait a total of 7 working days. No where on the online booking system or the pharmacy website does it say 7 working days for anything let alone a Prescription. though I did notice today that there were notices telling people of this change. This is unacceptable. The ques today were out the door.The staff do not answer the phone. I tried four times over a half hour period.When you speak to them they are surly and never greet you with a smile. I asked them about their single use plastics policy because they use plastic bags for everything. I was looked at as though I had just crawled out from under a rock and told to take it up with their owners. I will not be using them again despite the fact that they are 20 feet from my surgery door.

Jim H.

1/5

Only giving one star as cannot give zero! Two people behind the scenes and one extremely grumpy lady with no manners serving customers. Get some more staff!? I tried to call before heading in but they don't answer the phone. Just told rudely prescription not ready and come back tomorrow, like I have nothing else to do! Avoid this place, grrrrrr.
(And Rowlands HQ, don't bother with your usual, unhelpful standard response-just do something about training the current staff and hire more people!)

Martin T.

1/5

Was lied to by the pharmacist, told my prescription wasn't there, he s aid he had checked but not moved from the counter. When told mine was weekly pickup and fortnightly deposited and I had handed it in a week before and got that week. He still refused to look and told me to go to my prescriber and get them to call him, I did, but he wouldn't answer the phone and I had to go back and I said I'm not leaving this counter till you look, so gonna hold up the queue. He found it a minute or so later and didn't even apologise for being wrong, just dropped it in counter and walked to the back

ashley E.

1/5

Never have any staff or medication in stock and have to wait 3/4 days for an emergency prescription.
Routine prescriptions that are ordered a week or longer in advance never get picked and packed.

Domino D.

5/5

I made the change over to Rowland’s from Lloyds, as they were beyond useless due to having staff issues and simply not being able to cope with the size of their linked practise. Since moving to Rowland’s, I have had ZERO issues and everyone has been lovely and very helpful. The place is a bit tired and grubby, but they have the gear I need, with a a service I like. Thank you!

Jaimon V.

1/5

Very poor customer service.
Very unpleasant experience day before yesterday when my wife went to get a prescribed medication for our child. Asked to wait for ten minutes which my wife obliged. Time went by and after thirty minutes, seeing no progression on on our request, we approached the pharmacist again. She with a frown face went in with our prescription and returned after ten minutes to say that the medication not available. We asked how she would compensate the time lost in waiting. No apologies and no respect for others. A bunch of shameless people. Never will approach this pharmacist again