Bannatyne Health Club And Spa - Grays

Gemma Tann

I was gifted a spa day and decided to book this club due to it being the most closely located to me. My sister and I went together and we had such a relaxing and lovely day. We started with our treatment (Swedish massage) which we were both happy with. We made use of the relaxation room, indoor and outdoor hot tubs, sauna and stream room. The relaxation room was so nice that we both had a nap! The outdoor hot tub is the best part of the spa and it’s just lovely. The indoor hot tub was very cold so we didn’t spend long in there, but there was space in the outdoor hot tub throughout the day (which was very warm) so it didn’t really matter. The reception staff were very helpful and friendly which contributed to the overall positive experience. At times the outdoor hot tub was very loud with talking, but if you’re booking a spa day you should understand that a lot of the other people at the spa will be members of the health club and it does have a ‘social vibe’, which we personally loved but each to their own. My sister and I left feeling extremely relaxed and we were very happy with the experience overall.

Victor King

Bannatyne Health Club and Spa is a fantastic place to maintain your fitness and well-being. As someone who has been going there for nearly 2 years, I can attest to the many positive aspects of this sports complex.Here’s what I love about Bannatyne: Spacious and Free Parking: The ample parking space makes it convenient for members. You don’t have to worry about finding a spot or paying extra fees. Variety of Fitness Facilities: Bannatyne offers multiple spacious fitness halls where you can engage in various workouts. Whether you’re into cardio, strength training, or group classes, there’s something for everyone. Year-Round Pool: The beautiful pool maintains a comfortable temperature throughout the year. It’s perfect for swimming or simply relaxing by the water. Invigorating Steam Room: The steam sauna is a personal favorite. The combination of good steam and the right temperature provides a soothing experience. Friendly and Courteous Staff: The staff at Bannatyne are always responsive and polite. Their helpfulness adds to the overall positive atmosphere. Affordable Spa Services: The spa salon offers a range of services at reasonable prices. Whether it’s a full-body Swedish massage or other treatments, you’ll find something to suit your preferences.Overall, Bannatyne Health Club and Spa strikes a great balance between quality and affordability. It’s a place where you can unwind, stay fit, and enjoy a variety of services. I highly recommend it! ?

Abi Morris

I booked for my cousin & I as birthday/post baby treat and to say we were disappointed is an understatement

We had a mini massage, facial and head massage in a duo treatment room . We both felt as the treatment was rushed, there was whispering between therapist during the treatment, crashing and banging of bottles to get product out . The aircon was freezing we were both also very cold. After the treatment we were rushed to get changed as they needed the room . We left the treatment feeling anything but relaxed .

We got changed into our robes and went into the relaxation room which seemed lovely except the fact people were on their phones although that wasn’t allowed, very loud talking and laughing . We decided to go into the indoor hot tub which was okay but barely warm the outside hot tub was nice as we’re the steam and sauna room . The pool however was far from pleasant people jumping in splashing people . The changing rooms and shower smelt definitely needed a good clean and maintenance

If you want a rushed non relaxing spa day I 100% recommend however if you want to leave feeling relaxed and replenished DO NOT BOOK HERE

Ben Kitts

The recent comments I have read regarding the spa services have raised concerns about the overall quality and experience provided. While I understand that expressing my dissatisfaction may not directly impact the establishment's approach, I feel compelled to share my experience in the hopes of preventing others from encountering similar disappointments.

I had booked a spa day for my partner with the intention of providing a relaxing and rejuvenating experience. Unfortunately, the reality fell short of our expectations. While the massage itself was commendable, the other aspects of the spa experience were severely lacking.

The changing rooms were in an unacceptable state, clearly indicating a lack of proper cleaning and maintenance. The sauna, which should have been a source of relaxation, was equally disappointing. The hot tubs appeared uninviting and unhygienic, deterring us from using them altogether.

To add to our dissatisfaction, there was a mix-up in our treatments, resulting in an interruption of the massage. Although the massage therapists were professional and friendly, the overall experience was marred by these unfortunate circumstances.

Based on my experience, I would recommend that the spa management focus primarily on providing high-quality spa services and refrain from promoting the use of additional facilities that are not adequately maintained. The lack of seating by the pool, hot beds not hot, and unpleasant odors in the changing rooms significantly detracted from the overall experience.

In conclusion, while the massage was satisfactory, the substandard state of the facilities and the organizational issues overshadowed any potential for a truly relaxing spa day. I hope that by sharing my experience, I can help others make informed decisions when choosing a spa for their relaxation needs.It is with regret that I must advise against recommending or returning to the establishment. Due to a system error on their part, we were offered the opportunity to revisit and utilize the facilities; however, no amount of compensation could entice us to return. Furthermore, the food was presented on what can only be described as a large saucer, and the menu did not accurately reflect the items served

Perri Mitchell

Extremely disappointed with my visit. Arrived at 11.50 for my 12.15 appointment, I was taken in just after 12.15 and the massage therapist returned at 12.20 to start the massage. The massage was ok but a very short amount of time later she stopped and began looking through cupboards and writing something down. She then announced the treatment was over and began to explain she’d written down a recommendation and so on. She then left the room so I checked the time and it was 12.37! Meaning the treatment had stopped a few minutes before so I paid £56 for a 13-15 minute massage. They claim they have to stop early to prepare the room for the next person - why is that eating into MY treatment time?! It should be factored into the schedule! As usual, big corporation ripping people off and ensuring that people won’t return or recommend

Carlos Lopez

This gym is fantastic, especially for tennis. The facilities are well-maintained, and the courts are in excellent condition, with plenty of space and proper lighting for evening matches. Coach Clive is exceptional—he brings a wealth of knowledge and enthusiasm to every session. His coaching style is both encouraging and effective, making it easy for players of all skill levels to improve. The gym also offers great amenities like clean locker rooms and a variety of fitness classes. Staff members are friendly and helpful, creating a welcoming environment. Highly recommend for tennis and overall fitness!

lonedragon73

Enjoy visiting Bannatyne Health Club and Spa at Chafford Hundred for a spa day with my female friends and family members. The spa treatments are lovely, the staff always friendly and helpful, taking into account medical conditions and allergies. Love the outdoor jacuzzi/hot tub.

Amy Brady

We went here after being gifted a Spa Day Voucher for 2 with Lunch. I personally wouldn't recommend it if you are looking forward to a nice, relaxing spa day. It's primary purpose is the gym and you very much feel that you are encroaching on their facilities when you get to the sauna/steam room and jacuzzi. It's not a very relaxing atmosphere at all. The lunch options were literally 3 different things on toast or a jacket potato and the cafe was so depressing that we skipped lunch altogether. The main positive was that our massages were lovely and the masseuses were both fantastic.