The New Croft Surgery - Leeds

Address: Golden Bank House, 2 Broadgate Ln, Horsforth, Leeds LS18 4SE, United Kingdom.
Phone: 1132395550.
Website: irelandwoodandnewcroft.co.uk
Specialties: Surgical center, Doctor, Medical clinic, Pharmacy.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 89 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of The New Croft Surgery

☎️1132395550

⏰ Open Hours of The New Croft Surgery

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–6 PM
Friday: 8 AM–6 PM
Saturday: Closed
Sunday: Closed

Information about The New Croft Surgery

The New Croft Surgery, located at 1132395550 | Golden Bank House, 2 Broadgate Ln, Horsforth, Leeds LS18 4SE, United Kingdom, is a comprehensive medical facility offering a variety of services including surgical center, Doctor consultations, Medical clinic, and Pharmacy. This clinic is conveniently situated in Horsforth, Leeds, making it a preferred choice for local residents and visitors alike.

The New Croft Surgery is equipped to cater to a wide range of medical needs and specializes in surgical procedures. The clinic prides itself on its wheelchair accessible entrance, parking lot, and restroom, demonstrating their commitment to accessibility for all patients. In addition to these features, the restroom itself is also wheelchair accessible, ensuring that everyone can receive the care they need in a comfortable environment.

Reviews and Ratings: The New Croft Surgery boasts 89 reviews on Google My Business, giving potential patients a good indication of the general satisfaction levels. The average opinion is a respectable 3.5 out of 5 stars. This suggests a generally positive experience, though there is always room for improvement.

For anyone seeking medical attention or prescriptions, The New Croft Surgery presents itself as a reliable and accessible option. The clinic's website, irelandwoodandnewcroft.co.uk, provides further details on their services, location, and additional resources. Here, potential patients can find more comprehensive information and even make appointments online.

👍 Reviews of The New Croft Surgery

Tom P.

2/5

The doctors and staff are always helpful and friendly, I really can't fault them.

Unfortunately getting a same day appointment has gradually become more difficult, and is now next to impossible. Calls made at 8am often go to 'line busy'. When you finally do get through and after queuing, appointments have ran out for the day.

T L.

3/5

The surgery itself is not bad but I feel as though I waste half my life waiting for someone to bother answering the phone whenever I ring up for anything at all...
Also appointments are a bit of a wait unless you want to ring up within the first 60 seconds of the phone lines opening and go through tremendous anxiety as though you are in some kind of life threatening race to try & ATTEMPT to get a same day telephone appointment... If you can't cope with the stress that this process puts you under be prepared to wait a few weeks to get any form of appointment no matter how important the matter may be.

Euan M.

1/5

Doctors are good. Getting to one in less than 3 weeks is nearly impossible.
Its got worse and worse.
I think they have too many patients.

Tony M.

5/5

I joined this surgery in February and they have been outstanding. Responded to questions the same day over text, spent the time to talk through things with me, rather than just moving on to the next person. It's appreciated, the way all surgeries should be.

Gail W.

5/5

Hello one star reviewer namely Ash Ash. Just read your review. I found it to be one of the most uninformative pieces of useless information I have ever had the misfortune of reading! I find the Doctors and Receptionists very professional and caring. They do have high targets and guidelines that must be met. Might be better not to blame your misfortunes in life on other people!

husni R.

1/5

The GP surgery is extremely unprofessional. I was put on hold for 30 minutes and then got cut off. The second call was also 30 minutes long. I was put on hold as 27th in line and then they cut me off at position 7 with cheap music destroying ears. It feels like a scam.

Alyx A.

5/5

I feel incredibly lucky to have the best gp and I've been with the Croft for the over twenty-four years now.
The reception staff are always so helpful, kind and sympathetic, despite disgusting way they're spoken to at times!!
I owe my life and my Son's life to doctors, past and present at the New Croft and have never had a day's trouble with appointments or service

Liz H.

5/5

My dad was diagnosed with Alzheimers in 2022. His care at the surgery has been exemplary. The doctors, nurses and staff have always been approachable, considerate and caring. Whilst appreciating there are issues beyond the control of the surgery if my dad has any medical needs he has been promptly seen and treated with concern and respect. Thank you for the wonderful service you provide.