Your Healthcare CIC - Surbiton

Okay, here’s a detailed overview of Your Healthcare CIC, presented in a formal and helpful manner, designed to be informative and encouraging:

Introduction to Your Healthcare CIC

Your Healthcare CIC is a dedicated community health centre located in Surbiton, offering a range of services focused on delivering accessible and supportive healthcare. Situated at Address: Hollyfield House, 22 Hollyfield Rd, Surbiton KT5 9AL, United Kingdom, the centre is committed to meeting the diverse health needs of its local community. They operate with a patient-centric approach, prioritizing quality care and fostering long-term wellbeing. You can find more information, including detailed service offerings and contact details, on their website: Website: yourhealthcare.org. Their phone number is currently unavailable, but the website provides comprehensive contact options.

Key Features and Accessibility

Your Healthcare CIC distinguishes itself through a strong emphasis on accessibility. The facility boasts a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that individuals with mobility challenges can navigate the centre with ease. Furthermore, there are designated wheelchair accessible seating areas throughout the building. Beyond accessibility features, the centre provides standard restroom facilities. It’s important to note that an appointment is required to access most services, reflecting the centre’s commitment to organized and efficient care delivery.

Opinions & Reputation

Your Healthcare CIC currently holds 13 reviews on Google My Business, reflecting a diverse range of patient experiences. While the average opinion is 2.8/5, this score highlights the need for continued improvement and a deeper understanding of patient perceptions. However, comments suggest a dedication to expert support, particularly within specialized areas like speech and language therapy. Specifically, feedback often praises the thoroughness and impact of therapists working with children, demonstrating a capacity to quickly identify and address complex needs. Experiences with the Leg Ulcer Clinic and district nursing services have also been positively noted, indicating a commitment to ongoing care and regular support for patients.

Service Offerings & Other Points of Interest

While the primary focus is on a community health centre model, Your Healthcare CIC provides a variety of services. The centre’s strengths appear to lie in specialized support, with notable positive feedback regarding children’s speech and language therapy and chronic disease management through district nursing. It’s worth investigating their specific offerings through their website to determine if they align with individual healthcare requirements.

Recommendation

For individuals seeking a community-focused healthcare provider with a demonstrable commitment to accessibility and patient support, Your Healthcare CIC warrants serious consideration. We strongly encourage potential patients to explore their services in detail via their website, yourhealthcare.org. Taking the time to familiarize yourself with their offerings and confirming appointment availability will ensure a smooth and beneficial healthcare experience. Don’t hesitate to reach out – their website provides multiple avenues for communication and further inquiry.

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👍 Reviews of Your Healthcare CIC

J T.

5/5

The support from the children's speech and language therapist was wonderful. Her report showed that in a short space of time she had understood the complexity of my son's needs and was able to make recommendations that will have a lasting effect on his education and as a consequence, the rest of his life. Thank you!

Roberta C.

5/5

Fantastic service for my mother at the Leg Ulcer Clinic and with the district nurses who visit her weekly.

Rhys C.

1/5

Recently went through the diagnosis process with the ASD team and was told I was to recive a SOC (Summerary of Care) about a week to two after the appointment. I need the SOC to be able to seek assistance from other places, but unfortunately, even after 6 weeks of waiting, I have still not received my SOC or any written confirmation of my diagnosis. In addition to this, the only way I can contact the ASD team is via an email address that is quite slow at responding to mail. I need help, but I can't receive it due to Your Healthcare CIC.

Alex P.

5/5

We have had the pleasure of being assigned Anna as our Speech & Language specialist for our son. She has gone above and beyond to benefit the development of our son, working with us and the school to educate and promote his development, continuously demonstrated her expertise and knowledge in her specialised sphere, all while remaining compassionate, patient and understand towards myself and my wife throughout the whole process, explaining and talking through the options available and steps to take to offer our son the best opportunities to support his development at this important young age. We can not speak more highly for this amazing woman. Thank you Anna.

Shirley C.

1/5

No continuity of care , no communication within the MDT and does not turn up on planned scheduled Home visits. The HV ask me to give them a second chance which I did and still failed in the care we did not receive.It is a breach of care to mothers, babies and their families. If I declined their service I would be referred to safeguarding .

Nat

1/5

Im giving 1 star for the simple fact that I have a health visitor who has gone completely MIA on me. As a first time mum I have had questions and have tried reaching out to my HV with no answer. Calls texts, voicemails and nothing. If she wasn't at work fair enough, but surely workloads are passed over to another HV. If I were to refuse a HV service, I would be questioned but when you can completely forget about patients and not keep them informed; that should be accepted and an apology made and all is forgotten? Im really disappointed in the service and know that I am not the only one lately who has had issues also. When I can eventually speak to someone, I would like to discuss this further.

Nota S.

5/5

Joanne in the Autism/ADHD specialist area is an absolute godsend, she has gone above and beyond for me more than once and I can't thank her enough.

Abdo M.

1/5