Ye Olde Bell Hotel & Spa - Retford

Rebecca C.

This place is amazing. All staff cannot do enough to help you and the spa, food etc is the best around.

For example, during a recent visit, I had a facial at the spa. I have suffered with ache scars for a long time and since that facial my skin has never looked so good! The treatment was tailored to my needs and the therapist was so lovely.

When I lost something in the spa, reception went over and above to find it. The day after they called me to confirm it had been found and that they would hold on to it until I was able to collect.

The waiters in the pub bar are equally as lovely. We didn’t book and enquired as to whether they could find us a table - which they did immediately. Gave lots of fuss to our puppy and we’re really attentive.

The above is just a selection of the great service we received. Cannot recommend this place enough!

Jamie M.

I stayed at this hotel for one night during a business trip and had a wonderful experience. The property boasts great character, creating a warm and inviting atmosphere. The staff were exceptionally welcoming and attentive, ensuring a pleasant stay from start to finish. The food was of excellent quality, exceeding expectations.

One thing to note is that the gym is quite small, so it’s advisable to visit early to avoid any inconvenience. Overall, I highly recommend this hotel for both business and leisure stays, and I would not hesitate to return.

Gillian M.

Lovely hotel, historic old building with modern accommodation annexe in the courtyard, staff very friendly. Expensive but everything was top quality. We arrived too late to use the pool or spa. The bedroom was massive and spotless, the shower was really powerful and even though the room was facing out onto the road there was no traffic noise whatsoever. There was only one big towel though, we would have liked one each.
Dinner was top class, the braised ox cheek was divine. we couldn't even finish our desserts. Breakfast was also delicious. Overall a great stay, plenty of parking and handy for getting back onto the A1

Rachael M.

This is against the spa only, the hotel and restaurant staff were lovely.
Do not go to this Spa, absolutely disgusting treatment from the manager. On a 60th Birthday celebration and was told that we were put on a drinks ban, only had 2 drinks in the 2 hours we were there. Complained about this and was told we should behave, well believe me we are not children and never misbehaved. As they made us feel uncomfortable asked for money back for the treatments that we didn't have, but they said no we can't have the money back. Avoid by all means, don't know how to look after customers 😒

James W.

Attended a dinner dance function. Excellent food, facilities and reasonable beverage pricing. Didn't stay but it's on the bucket list to spend a day at the Spa too.

alan B.

We thoroughly enjoyed Valentine's evening at our favourite Hotel.
Tables set romantically, vases of red rose on each table, nice gentle music in the background all providing the perfect ambience to the evening. Our chosen 3 courses set meall was overall delicious. The quality of food, the cooking and presentation was outstanding.
The staff all welcoming, and service we received was attentive,
Thankyou all!
Alan & Lynda B.

Louise C.

Stayed as part of the twilight spa package. Very friendly front of house staff, smiley and helpful. Room was well appointed except for really poor bed pillows (lumpy and hard) and no shelf in shower for shampoos, etc. Spa was wonderful. Again, staff were very friendly, food and service was outstanding. Breakfast at the hotel was very good, lots of choice, good quality of food. The only slight downside was we arrived at 9.45am, which was still 15 mins before close of service, but did feel a little rushed towards the end as serving staff seemed more focused on prepping the bar area for the rest of the day whilst we were still eating our full English. A minor point really as the breakfast was delicious but it seemed unnecessary and made us feel rushed. On the whole, a very relaxing stay and treat pre Christmas!

Karen E.

My two daughters and I have just had an early start to celebrating a 40th birthday in this wonderful Spa and Hotel.
We have had the day spa with lunch and the overnight stay with the bar meal in the evening and breakfast in the hotel.
All the staff were extremely helpful and friendly and the food was amazing. We came home feeling truly spoilt.
We can't thank you all enough for this wonderful experience. We will be back!