Wilberforce Lodge - York

Address: W Green, York YO42 2NH, United Kingdom.
Phone: 1759302294.
Website: williamwilberforce.co.uk
Specialties: Assisted living facility.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Wilberforce Lodge

☎️1759302294

Discover Wilberforce Lodge: A Comforting Haven in York

Located at W Green, York YO42 2NH, United Kingdom, Wilberforce Lodge stands as a beacon of care and comfort for individuals requiring assisted living. With easy access via Phone: 1759302294 and an online presence at williamwilberforce.co.uk, prospective residents and their families can find a wealth of information at their fingertips.

Features and Facilities

Wilberforce Lodge specializes in providing Assisted Living facilities, ensuring that residents enjoy a high quality of life with the necessary support. Notably, the lodge is fully Wheelchair Accessible, featuring an Entrance and Parking Lot designed with accessibility in mind, making it convenient for those with mobility challenges. This thoughtful design underscores the commitment to inclusivity and ease of access for all residents.

A Place of Care and Support

Reviews on Google My Business highlight the compassionate care provided by the staff, with many testimonials praising the attentive and supportive environment. A particularly touching review speaks of a sister-in-law who was cared for lovingly after moving from Bournemouth, experiencing nothing but kindness and support during her final days. Such experiences paint a picture of a place where care is not just provided but deeply felt.

A Positive Environment Rated Highly

With an impressive Average Opinion of 4.6 out of 5 from 12 Google reviews, Wilberforce Lodge has earned a stellar reputation for excellence in assisted living. This high rating speaks volumes about the quality of care and the positive atmosphere that residents and their families have come to cherish.

For Those Considering Wilberforce Lodge

Those looking into assisted living options in York will find Wilberforce Lodge as a promising choice. Its location in W Green offers a serene setting, while its accessibility features ensure that everyone, regardless of mobility, can enjoy a comfortable stay. The staff's dedication to providing top-notch care, as evidenced by the glowing reviews, makes it a standout option for those seeking a place of peace and support.

To learn more about how Wilberforce Lodge can be the perfect fit for you or your loved one, we highly recommend visiting their website at williamwilberforce.co.uk. Here, you can discover more about their services, facilities, and the warm, welcoming community they foster. Don't hesitate to reach out through their contact page to arrange a visit or ask any questions you might have about becoming a resident.

👍 Reviews of Wilberforce Lodge

Annette C.

5/5

My sister in law came up from Bournemouth 2 years ago and has been really well cared for by the staff. I cannot praise them enough for their support to Carol and us over the last few weeks in the last days of her life. Caring and supportive.

Rachel R.

2/5

Sadly style over substance in the end. Read to the end. Starts off excellent. Finishes with never again!

In August 2022 WW care home was home for my dad for one week for respite while he was over in Pocklington for my wedding. The care, attention, support, attention to detail he and we experienced was excellent.

So when we needed 5 weeks respite care in November/December 2022 he asked if he could go back there. Sadly, this was a VERY different experience. Very poor communication, lack of support, lack of care. I had to get involved in Wi-Fi connection, heating and providing a mattress topper! I finally complained when dad had been left for 16 hours clearly harbouring a urine infection, which they’d acknowledged at 8pm on the Saturday evening when I called to say dad was very confused, which was not the case normally. Yet it took them til 2pm the following day to take a urine sample. At 4pm that day they confirmed the urine infection, 20 hours after I’d told them he was starting with one.

A meeting followed with the Home Manager on the Monday. Things improved somewhat. However, overall it was a very unpleasant experience.

Dad left saying he would never go back in there, and as his daughter I will never put him there again, and would not recommend anyone else to either.

The final straw was after picking dad up we got home to find the mattress topper we had bought for him as the bed was so uncomfortable had been returned to us urine stained, and no mention of it on departure. Absolutely disgusting!

I experienced staff who were quite clearly stressed, and at the meeting with the Manager she said she was trying to get more support and staff. I hope this review helps with that process, for the remaining staff (who I am not blaming for any of the experience we encountered), and for the remaining residents.

The place looks good but quite clearly needs more resource so the care, attention and communication matches the look of the place. Style over substance comes to mind.

Stephen R.

5/5

I am writing this review on behalf of a friend who does not have internet access. The following words are her own.

"A big thank you to Alex and her team of Angels who were looking after my mother, Margret Flanagan, during her two month stay in William Wilberforce Care Home.
They were all 100% committed to giving the best care possible and my family are exceptionally grateful. I can highly recommend this care home. Many thanks to all the management and carers from Jayne Flanagan & family."

SHIRL W.

5/5

My dad who has stage 4 cancer went in here for rest bits but changed his mind he wanted to stay after his 2wks but unfortunately he fell really ill 16th Aug2023 and he passed away 17th Aug 2023 He was well cared for the staff was amazing with my dad and us aswell we would recommend this care home for your loved ones my dad only had 6 days in here but he loved it and enjoyed the views and staff and other residents we give it 5