Whitehall Medical Practice - Rugby

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Whitehall Medical Practice: A Comprehensive Overview

For individuals seeking a reliable and accessible general practitioner service within Rugby, Warwickshire, Whitehall Medical Practice presents a well-established and respected option. Located centrally at Address: Morton Gardens, Rugby CV21 3AQ, United Kingdom, the practice offers a comprehensive range of healthcare services delivered by qualified medical professionals. The practice operates as a public medical center, serving the local community with dedication and professionalism. Individuals can readily contact the practice using the phone number: Phone: 1788542212. Further details including online booking and patient resources can be found on their official website: Website: whitehallmed.co.uk.

Key Features and Accessibility

Whitehall Medical Practice prioritizes patient convenience and accessibility. It’s designed to cater to the diverse needs of its patients, offering a welcoming environment for all. Notable features include:

Wheelchair Accessible Entrance: Ensuring ease of access for individuals with mobility impairments.
Wheelchair Accessible Parking Lot: Providing convenient parking options.
Wheelchair Accessible Restroom: A dedicated restroom facility conforming to accessibility standards.
Restroom Facilities: Standard restroom facilities are readily available.
* Appointment Required: Appointments are essential for all consultations, ensuring adequate time for patient care.

Patient Feedback and Reputation

Whitehall Medical Practice currently holds 131 reviews on Google My Business, reflecting a significant level of patient engagement. The average opinion is 3.1/5, indicating a mixed experience profile. However, a significant proportion of feedback highlights the efficiency of the appointment booking system and the empathetic approach of the medical staff. It’s clear the practice strives for responsiveness and patient satisfaction. The emphasis on digital appointment scheduling, as evidenced by several positive comments, suggests a commitment to streamlining the patient experience.

Important Information for Prospective Patients

The practice is known for its prompt response times and a streamlined process for securing appointments. This focus on efficiency, combined with a professional and caring attitude from the medical team, appears to be a consistent theme within patient feedback. The location is easily accessible within Rugby, and the practice’s commitment to accessibility demonstrates a proactive approach to serving the community.

Recommendation

For those seeking a dependable general practitioner with a focus on patient convenience and accessibility, Whitehall Medical Practice represents a strong option. We recommend exploring the practice’s website at whitehallmed.co.uk to schedule an appointment and learn more about the services offered. Don’t hesitate to contact them directly via phone at 1788542212 to discuss your healthcare needs.

👍 Reviews of Whitehall Medical Practice

Aleksandra L.

5/5

Just wanted to say a sincere thank you to Whitehall Medical Practice, their reception staff and Dr Alexandra Watts. Booking a GP appointment with them is extremely easy and no need to wait on the phone for hours, I submitted an online request at 8:30am in the morning and in less than half an hour I already had an appointment for that day, which was amazing and helped me relieve my anxiety. My doctor was extremely professional and showed empathy and care whilst also explaining everything perfectly, couldn’t recommend this place more 🫶🏻

Ann R.

1/5

Just received text from surgery reminding me of a ‘discussion’ I had in November with a Dr. Watts. Just to inform you, I have never had a ‘discussion’ with this person. I received various text messages, which I responded to, and made a follow up visit, as recommended, to Dietician. If this person ever bothers to read my notes, she would be aware of my situation and the plan that was made moving forward, which is also in my notes. I am not a robot. I am a human. My experience of this practice has always been excellent but to send out automated text messages without checking facts in a patients notes is so very wrong.

Peter A.

1/5

Attempted to attend a dermatology appointment today, but got caught in traffic. Phoned ahead to let them know that I'd be less than 5 minutes late, but the Receptionist couldn't see my appt. on her system, but said she'd try and let them know. Car park was full, so I had to park on the side roads with only one hour parking allowed. After waiting for an hour in the waiting room, I went to reception to tell them that I now had to move my car, and that I hadn't expected to be more than an hour. I was told that they have no way of letting the Dermatology staff know this. I suspect that when I phoned ahead to inform them I was going to be late, the message didn't get through to the Doctor, I'd already been called, and I'd have been sitting there for hours, because no one could let the Dermatology staff know I was there. I cancelled the appointment there and then. It took one hour to travel there and 45 minutes to return. Never again.

On T. A.

1/5

Bad, bad, bad and a very bad place runs by rude, incompetent, third- class nurses and doctors. Avoid as a plague. They don't do their duties. I am full-time working person, end up with the chest infection, and some Adrian, 70 years old greedy nurse practitioner with the bold head, told me if he would prescribe me antibiotic and I it will help to my chest, next time I will ask again for an antibiotics. According to him he doesn't want me to feel better that's a reason why he doesn't prescribed me medication. And I have to go to different places to have prescription of antibiotics to remove the infection.
But I must to say people are working in reception today much better than it was last years, when the old woman used to work there. however, I was there only twice this week, seeking for help and wasting my time. Maybe it was my lucky days to see polite and sympathetic receptionists.

Lisa T.

5/5

What a difference this surgery is to my old one. I feel listened to, nothing is to much trouble, you are not being written a prescription before you speak and the GPS and reception staff are great. The automated appointment system works so well.
Thankyou for making me feel human. 😀
Lisa Timms
Rugby

TS

1/5

They gave wrong information, i had to go to see a consultant in private who told me what they said was wrong. I managed to treat my problem through private insurance. The Gp doctor i have seen was also rude and hurried me up even though i had to wait 30 mins more to see her. She shouldn’t work there, i am sorry.

James M.

2/5

Dr's amazing - general running of the practice by the reception staff, terrible.
I was unable to book a follow up appointment at reception...... I was told to use the online form... I'm standing at reception though - what if someone does not have access to the internet, how are they supposed to book an appointment... SHOCKING

Mandy B.

5/5

I am a relativity new patient to this practice, I have been seen by Dr. Makki on two occasions and I can't fault him, he makes you feel comfortable and is thorough. I hope the rest of the staff are like him.