Westbridge Dental Practice - Oxford

lucky Shrestha

If you could, I would give this practice rating in minus. Some dentists are absolutely rude, had no empathy. I had an appointment and I was only 3/4 minutes late because of my child. When I reached there, there was a massive long queue which was literally outside of the practice. I myself was waiting outside in the queue. In the reception, their tablets were not working and the staffs were going up and down with tablets. I think that was the reason for the massive queue. I was waiting in the queue for more than 10 minutes. By the time I reached the desk, it was already above 15 minutes and receptionist told me you are very late for your appointment. And I told them I was only 3/4 minutes and there was a massive queue which even made me late more. Then she asked the dentist whom I was going to see, he came outside and told me with such a rude and bad attitude that he don’t have time to see me and I had to book another appointment. I even explained the same thing to him that I accept that I was late for 3/4 minutes but due to long queue, I had to for another 10-15 minutes. Another thing was I left my 2 years old child at home with my friend to look after because I can’t bring child with me and booking another appointment for same thing means I have to find someone again for child care. he did not listen to me at all and told me he had other patients to see. I understand he have other patients but its not my complete fault that I had to wait in a queue for 10/15 minutes. As patient, we also have to wait for 15-30 minutes every time in the waiting area until the dentist see us. What about that then? I was so upset and got hurt due to their rude and cold behaviour. Their audacity was they emailed me next day saying I failed to attend my appointment. I reply back explaining everything but no response after. Worst worst and worst practice.

Suzanne Lee

Dr. Sherin & her nurse, Anna are just marvellous. They always make me feel comfortable & at ease. Excellent work- so happy with my smile.

F B

I had such a great experience with Zoraiz during my recent dental check-up at Westbridge Dental Practice. He was incredibly welcoming and instantly put me at ease, which I really appreciated as I tend to feel a bit anxious before my 6-month check-ups, always worrying about potential issues.

Zoraiz clearly knew what he was doing and made the whole process smooth, positive, and stress-free. The appointment was quick but thorough, and he did an amazing job cleaning my bottom retainer—it looks and feels so much better!

I would happily let him treat any of my family, as he made the entire experience so pleasant. Thank you, Zoraiz, for your professionalism and kindness. Highly recommend! - Freya B

Paris Tatt-Smith

I travelled over an hour for treatment with Dr Sherin & Anna (dental nurse). I had an old filling in my molar break and as a result, fell out, exposing the nerves a bit more. The pain was horrendous.

I had an assessment at a private clinic close to me, and they had recommended either a temporary filling (which wouldn't last long) an extraction or a root canal, which was nearly over £700.

Dr Sherin & Anna saw me at short notice and immediately put me at ease on walking in. I was talked to throughout the whole process and checked on. More importantly, they saved my tooth, giving a permanent filling and no pain throughout the whole process.

Dr Sherin, you are truly amazing at your job. Even with carrying out the numbing injection, I didn't even feel the scratch you usually feel. I'm in awe of their work. They are truly incredible, and it's clear they absolutely love and have passion for their work.
Thank you both!

arleta goralka

I have been waiting for my treatment for ages - in pain and discomfort. The appointment was cancelled on the day. It repeated twice. They are extremely unreliable and money oriented only. They charge you for the receipt which they cannot write properly. The pharmacist could not accept it and I had to go back to the clinic for them to correct it - which took them for ages. Avoid at all costs.

Aaron Lincoln

Karina the hygienist is the best dental practitioner I have had. She spends time on what feels like every tooth with care, and I feel the amazing difference once I had my teeth cleaned by her. She gives great advice,I feel very welcomed by her and couldn't ask for a better hygienist. 5 stars isn't enough, she is worth so much more.

Norman Linzey

I have been with Dev Patel at the Westbridge Dental practice for many years now. Always found Dev a true professional in his profession, thoughtful and caring to his patients , extremely curtiouse and always makes the correct decision concerning the treatment of my teeth. Feel very relaxed and confident with him concerning any treatment and the decisions he makes on treatment. Very happy with Dev. 5 stars is a true reflection of his work.

mandy kerr

I'm a very nervous patient and this practise is great. The staff are brilliant, from the manager Lorraine, to my dentist lisha and her assistant and the reception team, molly and mollie. They are so friendly and put you at ease. I would highly recommend this practise