Waterside Garden Centre - Peterborough

Waterside Garden Centre: A Comprehensive Guide

Waterside Garden Centre, located at King St, Baston, Peterborough PE6 9NY, United Kingdom, stands as a prominent destination for gardening enthusiasts and those seeking outdoor living solutions. With a substantial online presence via watersidegardencentre.co.uk, and easily accessible by phone at 1778560000, this garden center offers a wide array of products and services catering to diverse needs. The centre’s commitment to customer satisfaction is evident in its impressive 2236 Google My Business reviews, averaging a healthy 4.3/5. It’s a place where visitors can explore a vast selection, benefiting from convenient facilities and a consistently positive experience.

Key Features and Services

Waterside Garden Centre specializes in garden center offerings, providing a comprehensive range of plants, gardening accessories, and related products. The extensive inventory includes everything from vibrant flowers and established shrubs to hardy trees and vegetable seedlings. Visitors frequently comment on the impressive variety of colours available, particularly regarding roses, which are consistently highlighted as being of exceptional quality. Beyond plants, the centre boasts a selection of pet food, clothing, aquatics, and even antiques – a testament to its broad appeal and the diverse interests of its clientele. A significant draw for many is the presence of concession shops within the premises, adding to the shopping experience.

Amenities and Accessibility

• Delivery Service: Waterside Garden Centre offers convenient delivery options, allowing customers to have their purchases brought directly to their homes.
• In-Store Pick-Up: For online orders, customers can opt for in-store pick-up, streamlining the purchasing process.
• In-Store Shopping: The expansive retail space encourages leisurely browsing, with ample opportunities to discover new products and ideas.
• On-Site Services: The centre provides a range of on-site services, further enhancing the customer experience.
• Wheelchair Accessibility: Demonstrating a commitment to inclusivity, Waterside Garden Centre features a wheelchair-accessible car park and wheelchair-accessible entrance.
• Restroom Facilities: A wheelchair-accessible toilet is available for customer convenience.
• Connectivity: Complimentary Wi-Fi is provided throughout the centre, allowing customers to stay connected.
• Payment Options: Customers can utilize various payment methods, including credit cards, debit cards, and NFC mobile payments.
• Parking: A free parking lot is available on-site.

Customer Feedback and Observations

The high volume of Google My Business reviews (2236) reflects a strong level of customer engagement. While some visitors appreciate the vast selection and the opportunity to browse, others have noted the potential for extended shopping trips, with individuals sometimes spending considerable time simply examining items without intending to purchase. Feedback regarding the restaurant experience has been mixed, with some customers praising the appealing appearance and aroma of the food, while others have reported slow service leading to early departures. However, the overall sentiment consistently emphasizes the quality of the plants and accessories, frequently citing the vibrant colours and beautiful roses as a highlight of the visit.

The average opinion of 4.3/5 suggests that Waterside Garden Centre consistently provides a positive and enjoyable experience for the majority of its customers. The diverse range of products, combined with accessibility features and convenient services, contributes to its popularity within the Peterborough area. The presence of concession shops adds an unexpected element of variety, catering to a broader range of interests and creating a destination that’s more than just a traditional garden center.

Key Takeaways: Waterside Garden Centre is a well-established and respected garden center offering a comprehensive selection of plants, accessories, and services. Its commitment to accessibility and customer convenience, coupled with positive customer feedback, positions it as a valuable resource for gardeners of all levels. The online presence and phone number make it easily accessible for those seeking information or wishing to place orders. A quick visit is highly recommended to explore the impressive array of offerings.

👍 Reviews of Waterside Garden Centre

Eleven

4/5

Big garden centre with a few concession shops as well( pet food clothing aquatics and antiques)
The plants and garden accessories are great and I soon found plenty of colour for my garden and I must admit the roses looked beautiful
If you like to browse for stuff you have no intention of buying then there is plenty to look at
The food in the resteraunt looked and smelled good but I just wanted coffee and cake unfortunately the service was so slow I gave up and walked out

J C.

3/5

I was visiting a friend in Saturday who has recently moved to the area. We had a lovely walk around thr garden centre and stopped to have a cup of tea and slice of cake in the cafe. I was very disappointed to find that rhe garden centre is completely cashless.
As a customer, I do not want to be dictated to when it comes to payment methods. I want to have the choice.

Anjana S.

5/5

Absolutely a gem of a place to spend your weekend and garden shopping. There are loads of gardening items to choose from. The antique shop inside is lovely too 🙏

Jason W.

3/5

Is it a garden centre? Arguably a hodgepodge of entrepreneurial punts – the furniture is beautiful, the restaurant is clean though the food is wanting. There’s an overpriced butcher, odds and sods, a candle section, a shoe shop, a clothes store, a pet store, and more – there are also a few plants and garden-related knick-knacks. Definitely not an authority on all things garden. But if you’re looking for a place to spend a couple of hours doing very little and looking at stuff to buy on Amazon, this is your place! Great visit, thanks Waterside, keep it up.

Leanne R.

5/5

Oh my goodness, we have driven past this garden centre a few times whilst visiting family, but today was my first visit.

We enjoyed a delicious breakfast, that was reasonably priced and served quickly. Can't fault the food or the staff; both were excellent! Also, the dining area was beautifully laid out and decorated for the festive season.

After breakfast, we explored the rest of the garden center, and its a shame we live 300+ miles away or else we would be back frequently! But I'm sure it won't be long before we visit again! Such an incredible selection of garden accessories and plants... something for every size of garden, and priced reasonably too!

Kat G.

5/5

We love a garden centre and waterside has lots here. Very nice plants, little shops, a food area (with delicious food) and a nice looking cafe. Lots to see. Only thing is it could do with a small play area 🙂 it would distract my daughter from buying more plants 🪴

Simon R.

3/5

We were staying locally on our hols and popped in for a look see as there was a cafe on site, there was lots to see and buy a little over priced but good quality stuff. After a wander round decided to have a go at the cafe and was
wholly disappointed with what was on offer, a massive dining area only serving tea coffee and cakes no hot options, a toasted sandwich or jacket spud was all we were looking for but alas our hopes were dashed!

Troy B.

3/5

This review is primarily for the Oasis restaurant at the Waterside garden centre. After waiting a very short time to be seated, my wife and I were given a menu.
My wife decided to go for Sunday roast, my self for a big breakfast, when I was told they had finished breakfast. Fair enough, I’ll have fish & chips….nope not today.
The choices were Sunday lunch, sandwiches or panini’s.
Why the lack of choice isn’t made clear before the menu’s are given out i don’t understand , but my wife enjoyed her dinner & the staff were faultless.
I would also add that, personally, I’m against the cashless payment policy that waterside employs.