W CLUB - Bude

Tina Browett

First time at the W Spa for the day with a friend. I can honestly say we had a lovely relaxing day....lovely welcome at reception explaining and showing us around. Clean and good sized Changing rooms...lovely pool area with hydro pool, steam rooms and jacuzzi....the exclusive room for spa guests was a lovely touch and a nice place to relax and have a hot drink. Massage was perfect and we really enjoyed the chill room afterwards with complimentary 'teas' and water. To finish our day off we made our way by car to The Weir restaurant for our lunch...excellent food. Good service and view was lovely. Easily 10/10 today....only feedback I would give are road bumps are harsh and perhaps an option to buy cake/fruit in the spa room itself to keep you going until late lunch would be good. Can't wait to come back so thank you for a lovely day ?

Harvey Squires

Staff were very friendly and helpful and the changing rooms were tidy and clean, as was the pool area itself. The steam room and sauna were lovely and the pool was a nice temperature and a great place to get in some lengths. We loved the neck jet and hydrotherapy pool also. Would gladly return.

G B

Used W Club while staying at the Whalesborough Spa site. Neat gym with a great selection of machines. Lockers available. Swimming pool with whirlpool and sauna and steam room. Lovely place and wasn't busy at all.

Carole Sansom

Staff very pleasant welcoming
Facilities- Beginning to show wear and tear several tiles missing from around the hot tub, Relaxing couches following massage grubby
Massage-I haven’t had one in UK for awhile, but it felt to me a very toKen massage. It did not include the sides of legs or body,.just token top of my back and top of my front.
no higher back or top over the shoulders or neck no higher chest or. front neck no hands no feet no sides of body . The person doing the massage very pleasant . no Prosecco -as per advert -failed to arrive

H Riley

Lovely spa, staff were all very friendly and helpful. Treatments were some of the best I’ve ever had. Spotlessly clean. A fab birthday visit, thank you

Emma Fawcett

We as a family so enjoy our membership at The W Club.
The facilities are brilliant, especially the pool and spa!
The team of staff are super, Nicki and Calla work hard at reception to answer all my questions with quick responses and to help arrange any gorgeous Gaia treatments with the caring therapists.
Jordan the manager is super efficient, friendly and knowledgeable and the lovely young chap who has given me suggestions for walking exercises in the pool! ( Sorry I can't remember your name)
Thank you ?

Shirley Bowley

Visited for a 90min massage arranged by my husband - what a treat, thank you Pippa.

Russell Hogg

So… my wife and I (who live about 12 miles away) thought we’d pop over to see about gym membership after months of deliberating.

After waiting at reception for at least 5 minutes whilst the manager (Nikki?) came in and out whilst showing others around, at least twice, and failing to even acknowledge us, and after hearing voices up the staircase, I ventured up and politely asked the 2 totally unaware chaps if one of them could assist us.

One came down and was helpful but he was rather, erm, ‘confused’. As well as quoting prices for bulk PT sessions that my wife wanted that differed totally to the prices on the website (£200 for 10!) he also said he’d email prices that same day re joining as a couple for gym only access (and PT pricing confirmation).

We left email details and waited for the email. A day. A week. A month. Nothing.

Seriously, how hard is it to do what you say? It’s really not that hard. You had nobody (at all) in the gym. A complete waste of our time. I’m not convinced this guy knew how to tie his own shoelaces and the fact that ‘Nikki’ asked (again without even acknowledging us) “if he was ok” whilst making one of her flitting appearances makes me wonder if he was on some sort of mature work experience or something.

We’ll take our 2 annual memberships elsewhere.