Vital Family Dental Care - Eastleigh

Address: 67 Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3AP, United Kingdom.
Phone: 2380267889.
Website: nhs.uk
Specialties: Dental clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Vital Family Dental Care

☎️2380267889

⏰ Open Hours of Vital Family Dental Care

Monday: 8:40 AM–12:30 PM, 1:30–5:30 PM
Tuesday: 8:40 AM–12:30 PM, 1:30–5:30 PM
Wednesday: 8:40 AM–12:30 PM, 1:30–5:30 PM
Thursday: 8:40 AM–12:30 PM, 1:30–5:30 PM
Friday: 8:40 AM–12:30 PM, 1:30–5:30 PM
Saturday: Closed
Sunday: Closed

Overview of Vital Family Dental Care

When considering dental care options, Vital Family Dental Care stands out as a notable choice, particularly for those located in the Chandler's Ford area of Eastleigh, United Kingdom. Situated at 67 Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3AP, this dental clinic is easily accessible, boasting a wheelchair accessible entrance, parking lot, and restroom, making it convenient for patients of all abilities.

The clinic specializes in dental services, offering a comprehensive range of treatments under one roof. For those seeking professional dental care, Vital Family Dental Care is equipped to handle a variety of specialties, ensuring that all oral health needs are met with expertise and care.

An important aspect to consider is the feedback from previous patients. With 46 reviews on Google My Business, Vital Family Dental Care has garnered an average opinion of 3.2/5. This mixed rating suggests that while the clinic serves a significant number of patients, there may be room for improvement in certain areas of service or patient experience.

For potential patients, the website `nhs.uk/dentists/Vital-Family-Dental-Care` provides valuable insights into the services offered, the qualifications of the staff, and what patients can expect during their visit. This resource is a must-visit for anyone looking to make an informed decision about their dental care.

In terms of accessibility, Vital Family Dental Care is commendable for its inclusive facilities that cater to patients using wheelchairs. This attention to detail ensures that everyone has equal access to quality dental care. However, the average opinion indicates that there could be aspects of the service that are not fully satisfying for all clients.

To those considering Vital Family Dental Care, it's recommended to contact them directly through their phone number `` or by visiting their website ``. This proactive step allows potential patients to inquire about specific concerns, schedule appointments, or request additional information before deciding to proceed with their dental needs.

👍 Reviews of Vital Family Dental Care

Sally T.

1/5

The receptionist at this dental practice is the epitome of ungracious impertinence and the rudeness we received during our last visit was beyond my tolerance levels.
In the many years my family and I have been visiting this practice we have quietly tolerated the abrasive attitude of the receptionist, but the last visit was the final straw, and thankfully we have joined another practice nearby.
The dentists themselves are polite, kind and professional but the reputation of the whole practice suffers because of the insufferable attitude of the receptionist who creates the most unwelcoming atmosphere.
We were told on our last visit that my daughter, who had a bad cold but had not been able to contact the surgery over the weekend to cancel the Monday appointment, would likely have to pay for cancelling at such short notice and also risked being struck off. This was their policy I was told abruptly. No flexibility or compassion. A policy is not one of the ten commandments believe it or not, and there is always room for flexibility and a little humanity. I explained that my daughter didn't want to pass on her illness on to the dentist, who would then pass it on to all and sundry, but apparently , according to the receptionist that would have been fine...I assume that includes COVID ().
Needless to say we are relieved to have finally made the move to another practice, which will hopefully prove to be an altogether happier experience.

Ian M.

1/5

a morally bankrupt and appalling practice. the receptionist who also informed me she was the practice owner withdrew me from the NHS list. upon scheduling my annual check up advised I had been deleted because I had missed the deadline to book, even though my previous check was within the year period and their own automated system had sent me a text to arrange. was no discussion just a blunt and frankly rude statement I must now book as private at double the cost. she admitted their systems may be wrong but that is not their problem.... unfortunately rather than treated like a customer she considers people as cattle to exploit probably as NHS patients cannot be monetised as much as private. I must say the dentists themselves are good! unfortunately they are let down by an unscrupulous and unprofessional owner who cares more about lining her own pocket than caring for customers / patients. thankfully for me I can afford to go private but I will not be giving any of my money to this practice. I feel sorry for those that can't and are exploited. a sad indictment of the state of dentistry in this country these people give a poor name to the industry generally. fortunately for them they can operate without having to provide any sort of customer service or care so they will keep on operating as they are! if you have a choice then choose somewhere else don't line their pockets

Joshua M.

5/5

I had two wisdom teeth taken out recently and to say I struggle with injections in my mouth would be an understatement, Akram and her team made the whole process easy and significantly less stressful than I expected. I would highly recommend them.

johnmister J.

5/5

Extremely helpful, especially when I needed complex work doing during the covid problems and restrictions.
I ended up having the work done spread over three lengthy appointments, which was in June and July 2021. It was the most logical way to approach my situation, rather than wait untill a hospital slot or slots became available , which probably would have been the usual way of resolving my unusual problems. Plus i was in a lot of pain, and kept on requiring courses of antibiotics.

Lisa B.

1/5

Awful dentist experience, my family went there for years until I had a crown fitted which always felt wrong , it was so painful I couldn’t bite on it, they tried shaving it but ultimately said there’s nothing wrong just let it settle. I was left in severe pain, it was so unbearable I went to the GP in desperation and was diagnosed with Trigeminal Neuralgia (TN) which is severe nerve pain. The pain felt like I wanted to rip my face off and at times I could not move, I was put under a specialist and was told I needed a procedure which involved opening the side of my head to wrap the Trigeminal nerve to protect it. I decided to go for a second opinion at a private dentist as the pain radiated from my tooth into my head and X-rays showed a massive infection under the crowned tooth that ran along my jaw bone it was huge. Then followed a Root canal (on the same crowned tooth) during that procedure they found a hairline crack on the Inside of my tooth which could not be saved so it had to be removed, costing £1,800 as I needed sedation due to the pain. Removing the tooth alleviated the TN pain, but I was left with migraine’s and still have sporadic TN attacks across my head and have severe headaches but I avoided having a procedure that involved cutting the side of my head open , and my personal view is Vital were completely negligent, they either missed the crack in the tooth or caused the crack when doing the crown which then led to a massive infection , they did not listen when I said I was in pain (agony) . I moved the whole family away. On top of all of that the reception team are unwelcoming, miserable and they don’t even smile when they take your hard earned money. Disgraceful practice who need a good shake up.

Bruce H.

5/5

I am surprised at the negative comments regarding the receptionist. I couldn't disagree more. My wife and I, have been going there for sixteen years or so, no negatives whatsoever.there was a time when the dentist referred me to hospital due to something they didn't like the look of in my mouth. It required two lots of surgery to remove a growth at which time they discovered some pre cancerous cells that was a few years ago but without my dentist doing what she did,it's possible that i wouldn't be in this world today. The other thing to remember is that a Dental Practice is also a business, if an appointment is made,keep it, it costs them money if you don't. Just let them know in time if you need to cancel,they send you plenty of reminders. My wife and I, are very happily with this practice. Refering back to the receptionist, we have always found her, polite, efficient and professional.

Suzanne B.

1/5

Myself and my daughter have attended and supported this practice for many years, probably 10+. Missed an appointment as I am primary carer to my terminally ill mother who took priority on that particular day. Now no longer welcome at this practice unless I go private.

Becca

4/5

Receptionist seemed rushed, was ok to talk to but was quick enough to put the phone down, couldn't really hear any enthusiasm in her voice, I can't fault the dentist, the dentist I have is absolutely amazing and amazing with my little one, she loves going to the dentist.