Vine Medical Group - Waterlooville

Vine Medical Group, located at Forest End Site, Forest End, Waterlooville PO7 7AH, United Kingdom, is a medical clinic with a doctor on staff. This group is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom.

The Vine Medical Group has received 236 reviews on Google My Business, with an average opinion rating of 1.8/5. While this rating may seem low, it is important to consider individual experiences and needs when evaluating a healthcare provider.

At Vine Medical Group, patients can expect high-quality medical care in a convenient and accessible location. The clinic offers a range of services, including primary care, chronic disease management, and preventative care. With a wheelchair accessible entrance, parking lot, and restroom, the clinic is committed to providing care to all patients, regardless of mobility needs.

The clinic's website, vinemedicalgroup.co.uk, provides additional information about the clinic's services, hours, and staff. Patients can also use the website to request appointments, access forms, and find answers to frequently asked questions.

When considering a new healthcare provider, it is important to evaluate factors such as location, accessibility, and patient reviews. While the Vine Medical Group's average opinion rating may be lower than some patients would prefer, it is important to consider individual experiences and needs. The clinic's commitment to accessibility and high-quality medical care make it a recommended choice for those in the Waterlooville area.

Reviews of Vine Medical Group

Michelle

1/5

I am trying to log into The Vine medical group , what a joke . Have tried 6 times eventually got into my account only to be told that the website closes at 3pm however at the time it was 2.15pm then a message appeared saying we are not taking any more applications at this time as full capacity!! How ridiculous is this all I want to do is book an appointment to see a GP why us it so difficult these days ? you have to be dying to get to see a doctor . I don't have a litcof spare time to do these silly online requests but then when I do have spare time the website is closed. You can't get through on lines as in a queue if 25 plus then the line cuts you off after holding for 60 minutes. Can't book appointments by walking into surgery. I will now be looking to go to another surgery as had enough of this stressful surgery obtaining appointments that you can't get. I know a few others that have the sane issue.

Amie Newell

1/5

I would give this surgery 0 stars if I could! I used to be registered to this surgery, the service was appalling, reception staff unhelpful and rude and generally always had a bad experience. When leaving for uni I changed surgery’s and my new experience with my current surgery just goes to show how awful and terrible this group practice is and how their systems work. I work in the NHS and first hand know the strain on gps and practice nurses but it’s no excuse for poor quality care. On top of this they lost my mothers specimen samples that were needed to start treatment of an ongoing issue that needs surgery. Today she phones for an update as it’s been over two weeks since she handed them into reception and they’ve been lost! And I’m honestly not surprised because of how terrible the service here is. Don’t register here, anywhere else is bound to be better.

David Miles

1/5

Had an appointment, for which they sent me two email reminders, then 30 minutes after appt time I was eventually seen. It was only a routine checkup but overall service was dreadful - I provided my own weight figure and when I said I hadn't taken my own blood pressure they checked it. A 20 minute appointment was rushed through in 5!

Celeste Ingram

1/5

ZERO STARS!! Terrible service!! Probably the worst NHS service in Waterlooville. They couldn't give a sh1t about their patients and they certainly don't bother checking your notes when you request an appointment!! If the bull keeps on happening, I will be talking to cqc and other authorities. Completely dangerous and unsafe for anyone requiring help

Steven Mccrudden

1/5

I am amazed this practice is allowed to run as poorly as this one does. It's literally impossible to get an appointment let alone an emergency appointment. You'd be dead before they saw you if u had anything serious, please think carefully before signing upto this practice, I'm disgusted by the level of care they provide

Paul Hughes

1/5

An absolute disgrace. Not only the worst medical service I’ve ever dealt with, but the worst organisation of any sort. Hours and hours on hold to speak to them. Reception staff who could not care less at all. Needed to contact them about a late relative and they would cut us off when we’d call. Whatever you do in the local area, do not deal with this surgery. At the point where we are looking into legal action. A disgrace.

Matthew Dovener

1/5

Appalling wait times. If you wish to speak to a GP it will be at least a week before they see you. Leaving to feel unwell without caring. Unintuitive online system and a lack of empathy from staff.

sian lodge

1/5

Worst doctors known on this planet, I get better help from a stone.
My sons suffers badly with tonsil issues and the doctors bum him off so much! Using their bladdy phones to look into his mouth. Disgrace of a doctors surgery should be shut down!