Unity Pharmacy + Yellow Fever Centre & Walk inTravel Clinic - Scunthorpe

Allan S.

I use this pharmacy a lot for prescriptions and advice ,the service is excellent all the staff are polite and helpful and l am satisfied with their answers to any problems l have put to them.

deimantas

Just switched to this doctors recently and can claim that it’s the most unorganised and empathetic doctors I’ve been too. I was put through to my GP by 111 and had a call with the doctor after the call had finished and he said the receptionist would call me back that day to book an appointment. I never received that call and instead I received a message the next morning to say I had a missed an appointment which I wasn’t aware of.

I rang the doctors to understand what had happened and the receptionist was very rude and had no understanding and empathy for the symptoms I was experiencing. She then said I will recieve a call in 48 hours to book a new appointment but would have to go through the whole process again. She was very rude and kept telling me it’s my fault I had a missed it. Therefore I’m now sat in a&e with no notes which they had suppose to send. Very disappointed. Awful service.

Hana D.

Amazing staff. I have been with this pharmacy my whole life, maybe I’m biased but they have always had a lovely attitude even when busy. The pharmacy team are quick but careful when making sure my prescription is made up. The girls I’m typically served by are always chatty and friendly, offering the best help for counter medications, the pharmacist that seems to always be there is also extremely helpful and willing to go above and beyond. A couple of times my medication has been unavailable due to the current climate of the world but this pharmacy makes sure they are upfront and direct in letting me know when they can’t receive my items or that I will have to wait if it needs to be ordered. I admire that they do so. Gives me time to reevaluate when I should next order this prescription in case of any delays.

Just wanted to say a big Thank-you to a team who typically gets overlooked and taken for granted.

Howard B.

Accessible for the disabled as all the doors are automatic and wide enough for wheelchairs. The car park is large and there are disabled parking spaces.
It is usually busy and there is sometimes a queue outside, however there is a waiting area with seats inside and a bench seat outside.
There is a prescription box on one side of the counter and also in the porch of the Surgery.
A second access door is straight off the Surgery waiting area.

Anita H.

Don't usually use this or others attached to GO surgeries due to impact on established businesses...but I was in a hurry and the lady who served me assured me my prescription would be dealt with straight away. 5 minutes later the pharmacist came in. How can someone give timescales of any sort when the pharmacist isn't even in the building? I got my prescription within 10 mins but was late to my destination. Unlikely to use again.

Pamela M.

I was explaining to a pharmacist that a drug I refused to accept 2 weeks ago was prescribed in error. Suddenly a dark haired female started shouting from the other
end, inserting herself rudely into the consultation, loudly making her ill informed opinion known. Asking "which drug DO you want then". It had precisely nothing to do with her.
Obviously I will no longer collect medication from Unity, and they do not even deserve the one star

known kknownwas in

Andy H.

The staff are rude and make up lies about patients collecting their prescriptions. If i could have given 0 stars i would have they are not a friendly bunch there.

Linda T.

Very good service provided my prescription where my own doctor's pharmacy couldn't.