1/5
Don’t recommend. The reviews do not really reflect how it really is. I don’t really have massive expectations and I have only written 2 reviews in my life but this is really not the place it appears to be based on the reviews.
It’s quite a sad atmosphere entering - dark, a bit run down, never busy staff and the overall feel is that it’s poor quality.
The staff seem like they don’t want to be there and the technician I had was talking to her colleague about how she just wanted to go on annual leave. The nail technician I had was Rhiann - I expressed that my nails were very thin and sensitive due to previous work, which she just said yes to and proceeded. She was rough with my hands and there were times where I had to remind her again that my nails were sensitive as it hurt, and it seemed like she didn’t really pay attention to it. As you can see in the photos - the first set she made was the black set. After TWO days the first nails chipped and a week later the whole set just fell off. In addition, I had my eyebrows laminated and the honestly kinked after 4 days (!!) maybe I should have told her that I have a thin hair structure but again, I thought this was her responsibility and that she had training in that.
Kindly, I was told that I could come back to get the same set done again for free. I went, it was the same nail technician and she made me feel like I was the one who had made a mistake - she said that she didn’t understand what had happened and that it probably was because I hadn’t held my hand in the UV-light properly and that it was because the colour was too dark so it didn’t set properly. I’ll remember to bring that information to the next nail salon I go to ?I would have thought that it was her responsibility to ensure that the product and application was appropriate. But alas!
Moreover, for the second set she said that I couldn’t get the same colour as initially as this was a complimentary set and that she had another client so she wouldn’t have time - again, really giving me a great experience here. And lastly, as you can see - already 4 days after my second set the thumb nail chips. And no, not interested in an uncomfortable and poor experience again so I’ll just go to another salon - and really, so should you!