Thorndike Partnership - Rochester

Thorndike Partnership, located at Address: Thorndike healthcare, Longley Rd, Rochester ME1 2TH, United Kingdom, is a well-known medical clinic. They can be reached at Phone: 1634817217. Their website, Website: thorndike.nhs.uk, provides additional information about their services.

This medical clinic is known for its specialties in general medical care. It is fully accessible, with a Wheelchair-accessible car park, Wheelchair-accessible entrance, and Wheelchair-accessible toilet. They also provide Toilets for all visitors.

Thorndike Partnership has received a significant amount of feedback from its patients, with 184 reviews on Google My Business. However, the average opinion: 1.7/5, indicates that there is room for improvement in their services.

Despite the mixed reviews, Thorndike Partnership remains a recommended option for medical care. Their accessibility features make it an excellent choice for individuals with mobility challenges. It is encouraged to visit their website, Website: thorndike.nhs.uk, to learn more about their services and how they can assist with medical needs. Don't hesitate to contact them for any inquiries or to schedule an appointment.

Reviews of Thorndike Partnership

Robert Allen

1/5

My wife was invited for a smear test and was told to book an appointment as soon as possible. Just when you thought this doctors surgery could not get any worse, my wife had a hysterectomy 12 years ago so why would she need a smear test. The reception staff are excellent though and deserve more credit than they get, can we have the old doctors and procedures back please.

Jane King

5/5

What an amazing surgery, I asked for a repeat prescription yesterday morning, and I asked if possible as I was going away Friday to fast track. I received a call today to say my prescription is ready at bod pharmacy. Having been in Sittingbourne for 7 years I know a bad surgery, Best surgery just like the olden days, so thank you all very much for all you do.

Andy Waugh

5/5

After a hearing test in Chatham I completed the online Triage assessment form on Friday, 20/12/2024 morning, I then received a text to inform me I have a face to face with a GP on Saturday 21/12/2024. This was an outstanding performance from all at the Thorndike partnership. The receptionist greeted me with a lovely smile and a very positive attitude. Well done to all at the Thorndike practice.

Dave Howarth

5/5

Excellent Service from the moment I made the call for an appointment to the moment I left the surgery after my appointment. The GP that seen me was very kind, listened very carefully to me, prescribed the correct medication, and above all was totally " Professional & Patient '. Highly Recommend The Thorndike Partnership. Thank You

Andra Z

1/5

Even though I am registered here, experiencing hearing loss and possibly a ruptured eardrum/ear infection, this practice has just denied me an appointment because they are at full capacity. Additionally, when I first registered with them a few years ago, they lost my registration paperwork and I had to re-register after I had noticed they had not mailed me any registration confirmation documents. They are incredibly inefficient. Thorndike, since you are denying patients medical attention, perhaps you should either expand or transfer patients to a different surgery.

L. Hollie McKee

5/5

Great first experience. Incredibly clean facilities, clear check-in instructions, friendly reception staff. Appointment started on time. Exceptional service from doctor and assistant- very personable, assuring, patient. Ensured all my questions were answered. Overall welcoming, reassuring experience.

Mark Jeffreys

2/5

Just moved from Thorndike to surgery at Herne Bay but several weeks ago they were asked to supply relevant medical history for a life insurance policy and failed to do so and Aviva have now closed case. I fully appreciate Thorndike is struggling to meet demand but this was an administrative oversight that should have been straightforward. I have had several of those over the years from this surgery while registered with them. While I do not like complaining, I think this needs to be addressed. I think the mostly poor reviews suggest that the management needs to up their game even if the circumstances are increasingly tough
Regards

Donna Mccuish

1/5

Absolutely terrible can never get an appointment, always having to fill in forms then gotta wait 48 hours for an appointment to receive a text saying it's fully booked, and advise to go to chemist who can't give you antibiotics for a chest infection for someone who is asthmatic and to call 111 if it gets worse, the whole point of calling same day before a certain time is to get a same day appointment, last time I needed an appointment due to my breathing being a bit shallow and needed a pump ( new practice so needed an appointment before they could issue my pump) they denied me an appointment but called 111 and got an appointment sameday with the surgery as they saw it as a priority so not sure who looks at the online forms cos clearly not professional enough