The Practice Harehills Corner - Leeds

Naima M.

Today I got such a lovely Experience from 'The Practice Harehills Corner' before stepping into that was scary because of lots of negative reviews. But when I finally faced an appointment I felt relieved the receptionist was truly a gentleman and tried to help as much as he could in time of booking an appointment. After that the doctor was also very cooperative and kept patience to listen to my long medical history, though the appointment was 10.50am but called at 11.05 after getting overall service slightly late will be accepted I feel 😊

khadijah L.

I had an appointment today and arrived 6 minutes late (I was told it was 9 minutes, but I checked the time and confirmed this was incorrect). Despite being checked in and asked to wait, after 10 minutes, the receptionist called me over to say the doctor wouldn’t see me because I was "10 minutes late." This was incredibly frustrating, especially as I’ve previously arrived early for appointments at this practice and waited well past my scheduled time to be seen. To be checked in, made to wait, and then told I wouldn’t be seen is unacceptable.

The service at this practice is consistently disappointing. I also find it uncomfortable that patients are asked to disclose the reason for their visit openly at the reception desk, where others can hear. It feels like a complete lack of consideration for patient privacy.

Overall, this practice feels unpleasant and poorly managed. After this experience, I’ve decided to seek private care, as the level of service here is simply not up to standard.

laura S.

Called 8AM and I was 13th on line, call was answered at 8.19AM and got dr appointment the same day. Receptionists were helpful and very nice so was the doctor. Absolutely went above and beyond, listened and helped.

Imran S.

Very poor staff at the reception not bothered Evan when waiting for 30mins for prescription and left me waiting with out telling me, she made me go back and forward to the chemist twice still left me waiting without care what doctors surgery gives this service horrible and patronising staff that have an ego the size of a bus trampling all over you. Must report to the health and palimentry of ombudsmen as change needs to be done, I fear for the elderly who would be medically neglected for god knows how long.

AR444

Mostly worst&rude doctors & then receptionists,you have to listen us what we have problem.
Its better get medicine from holland barret & watch doctors on youtube & get help from google, you will get best response on youtube doctors & google.do this experience & you will feel' are you better with your research or this trash surgery.
Im going to move to another surgery.
Ta ta ta 👋👋👋

R K.

The receptionist are the worst unprofessional people I've ever seen that exist in this earth . After this complain they cancelled my appointment. And they have so called record tune in phone saying next time use Dr IQ . Which doesn't even work because after requesting a document it's been 3 months then when I've asked receptionist they said this app doesn't work . So why they have in their caller tune then .lol

Mi A.

Appalling staff. A very rude Asian man in the reception, the Asian woman and Black man are very kind though. The new doctors are terrible and have no empathy for their patients. The old doctors were much better. This surgery needs to be put under new management!

Robert M.

Terrible service. Awful receptionists. They can never get a repeat prescription right. If you book an appointment with a doctor, they have a nurse see you – who doesn't even get the diagnosis right! Their pharmacist is dangerous prescribing wrong medication. Awful practice. It should get shut down!