The Horndean Surgery - Waterlooville

Address: London Rd, Horndean, Waterlooville PO8 0BN, United Kingdom.
Phone: 2392592138.
Website: horndeansurgery.co.uk.
Specialties: Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.5/5.

Location of The Horndean Surgery

2392592138

The Horndean Surgery, located at London Rd, Horndean, Waterlooville PO8 0BN, United Kingdom, is an esteemed medical facility known for its exceptional service and dedicated team of doctors. The surgery can be easily reached at 2392592138 or through their informative website: horndeansurgery.co.uk.

Specialties: As a Doctor's office, The Horndean Surgery offers comprehensive healthcare services, catering to a wide variety of medical needs. Their highly skilled and experienced medical professionals are committed to providing personalized care and attention to each patient.

Among the surgery's many convenient features are:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Restroom

These accessibility options ensure that all patients can visit the surgery comfortably and safely.

With 28 reviews on Google My Business, The Horndean Surgery has an average rating of 3.5/5. This rating reflects the surgery's commitment to maintaining high-quality healthcare services and patient satisfaction.

When researching medical facilities, it's crucial to consider factors such as location, services, and patient feedback. The Horndean Surgery excels in all these areas, making it an excellent choice for those seeking reliable healthcare services.

Reviews of The Horndean Surgery

David Holmes

1/5

Absolutely awful surgery with receptionist that shouldn’t be working with people in need. Don’t like be questioned and think they are doctors. My brother is in a care home that uses this practise and the so called ward rounds are done over the phone for someone very unwell it’s unbelievably bad. So much so that I have moved him to another practice avoid at all cost.

Simon Fisher

5/5

NHS often criticised but have been several times recently. Dave the paramedic and DR Zain went above and beyond and extremely grateful. Well done to them.

Dan Dennett

5/5

Outstanding team here, very accommodating, kind, and helpful. Fantastic doctors for both adults and children, and they're super hot on mental health, far more than any previous doctors surgeries I've been a part of. Me and my family will remain at this surgery for as long as possible!

Aisha Khan

5/5

They re so friendly and helpful. They have been aware of the deafness who come visiting in surgery gp. I let them know that i am deaf and need to book appointments. They book appointments fast for me.

Billy Sousa Hughes

2/5

Receptionist there, one of them i'm not sure who, is extremely rude. Always know if it is her on the phone and when I was left outside waiting for nearly an hour for my appointment, she tried brushing me off, telling me that I was late.

Extremely hard to get through on the phone. Maybe a second line or voicemail service would better suit all of us patients who depend on this surgery. Plus, the 3 minute intro by Dr. Claire Matthews is super long - just put use through on the phone and reduce the amount of people waiting to get through!

Jacqui Tremaine

5/5

I've always had a very good experience with all the staff at Horndean Surgery. These are exceptional times, the whole team is working under extreme pressure. We have all had to make adjustments in the way we access NHS services & it will be with us a long time. Dr Matthew's intro is necessary & informative plus its in line with government guidelines. Thank you for being there for all of your patients.

Ventnor Botanicals

1/5

I have just phoned to get test results for my partner who does not read and write. I have previously provided them with a written letter authorising me to talk on his behalf. It has never been an issue before. They have previously refused the online access to his personal health records. The intransigence of the reception staff is staggering. If you can, join a GP surgery elsewhere. They are also painfully slow to turn around medical prescriptions.

G H

2/5

Followed the only process to get a Triage doctor’s call by telephoning spot on the time I was supposed to.
The service told me I was Caller Number 8. After about 10 minutes I was Caller Number 1.
Next I was through to the Receptionist who promptly told me the 20 or so appointments they had had all gone.
But if you can only get them by phone and I was Number 8, what the heck
happened?