The Boathouse Surgery - Reading

Address: Whitchurch Rd, Pangbourne, Reading RG8 7DP, United Kingdom.
Phone: 1189842234.
Website: pangbournesurgery.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of The Boathouse Surgery

☎️1189842234

⏰ Open Hours of The Boathouse Surgery

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 7:30 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

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👍 Reviews of The Boathouse Surgery

Joy E.

1/5

At 77 I have found the online patient access impossible to manage. I’ve tried three times. I get so far with password etc, then it wants me to download an app, another layer of security I understand. Very difficult for me. No help.
The practice is supposed to open at 7.30 this Wednesday morning; it isn’t.
I’m feeling concerned, ill, and stupid. The hurdles are too many for me.

Big.George D.

1/5

Good surgery-new online booking system and the availability to see Doctors is really poor. By the time the kids get to see a Doctor it’s 4-5 days and they’ve had to suffer, and get better one their own, or suffered health events that result in hospital attendance.

Simon ..

1/5

Although the surgery is a good practice, the new online form to get triaged is an absolute user nightmare and terrible. Shockingly bad user experience, long-winded, difficlut to access for anyone who was elderly, sight impaired or struggling with any type of illness where concentrating on a screen for 30 minutes would be uncomfortable. Just absolute crap and a sign of times where care and resources are stretched.

Kathryn B.

5/5

We've just joined this surgery having moved house and had a great experience so far - kind and attentive staff, prompt responses, I was seen the same day and the GP listened to me - I'm very impressed so far, thank you. Also in a beautiful location next to the river!

Jenny B.

2/5

Great surgery, but i am absolutely gutted you can’t phone the gp to book an appointment as it is all online now (and it isn’t easy.)
I just really feel sorry for those who don’t have access to the internet, and i know this has really affected my grandparents.

Hav 3.

5/5

Amazing! Very caring, prompt with responses. Can't praise them high enough. Dr Thompson especially.

Rajesh D.

5/5

Hi This surgery reception staff I find are kind caring and willing to help if you ask for help I think they do try there best to help the doctors are also good have felt it has been a bit hit and miss at times with the medication but in general not bad so reception staff 5 star and doctors 4. HALF. and I will give a shout out to the diabetic nurses who are very caring .....

kirsty S.

1/5

I live 95 miles away from this surgery. Today I received a text message informing me of information of a patient. I am not any patient with this GP surgery and have no business receiving said information. I called the GP to inform them and the lady did say this would be sent to the manager. However this lady did not seem overly concerned. Please be careful if you're a patient with these people. Your information could end up with anyone. Luckily for the lady whose data was breached, I'm not someone of concern and did raise this. But you don't know who could be receiving private data and what they could be doing with it.