Starfish Health and Wellbeing CIC - Stockton-on-Tees

Introduction to Starfish Health and Wellbeing CIC

Nestled in the heart of Stockton-on-Tees, Starfish Health and Wellbeing CIC is a non-profit organization dedicated to promoting health, wellbeing, and community engagement. Situated at 31 Yarm Road, the center is committed to bringing people and services together to discuss and influence local healthcare services. With a focus on creating a supportive and inclusive environment, Starfish Health and Wellbeing CIC offers a range of services tailored to meet the diverse needs of the community.

Main Services

• Wellness Center: Starfish Health and Wellbeing CIC offers a sanctuary for those seeking to improve their physical and mental wellbeing. The center provides a peaceful atmosphere where individuals can relax, unwind, and engage in various activities designed to enhance their overall health.
• Coaching Center: The coaching services at Starfish Health and Wellbeing CIC are focused on empowering individuals to reach their full potential. The center offers one-on-one coaching sessions, group workshops, and tailored programs to help people overcome challenges, set and achieve personal goals, and lead healthier, happier lives.
• Mental Health Services: Recognizing the importance of mental health, Starfish Health and Wellbeing CIC provides a safe and supportive space for individuals to access mental health services. The center offers counseling, therapy, and support groups to help individuals manage stress, anxiety, depression, and other mental health concerns.
• Starfish Academy: A unique feature of Starfish Health and Wellbeing CIC, the Starfish Academy offers a range of educational workshops and courses designed to equip individuals with the skills and knowledge needed to take an active role in their healthcare and wellbeing. Topics covered include mindfulness, healthy eating, physical activity, and stress management.

Location and Access

Starfish Health and Wellbeing CIC is conveniently located at 31 Yarm Road, Stockton-on-Tees, TS18 3NA, United Kingdom. The center is situated in the heart of the Thornaby-on-Tees neighborhood, making it easily accessible for residents and visitors alike. The nearest bus stop, 'Thornaby Town Centre (Stop F)' is just a short 2-minute walk away, serviced by the 88 and 89 bus routes operated by Arriva North East. For those traveling by car, the center offers free on-site parking to ensure easy access for all visitors.

Featured Characteristics

• On-Site Services: Starfish Health and Wellbeing CIC offers a variety of on-site services, ensuring that all the necessary resources and support are readily available to its visitors. These services include a café, meeting rooms, and a community garden, which provide opportunities for social interaction and relaxation.
• Accessibility: The center is designed with accessibility in mind, ensuring that it is welcoming and inclusive for all visitors. It features an assistive hearing loop, wheelchair-accessible car park and entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet. Additionally, the center offers gender-neutral toilets and is recognized as an LGBTQ+ friendly and transgender safe space.
• Community-Focused: Starfish Health and Wellbeing CIC is deeply committed to fostering a strong, inclusive community. The center hosts regular events, such as community cafés and wellbeing fairs, which bring together local residents, organizations, and service providers to discuss and collaborate on initiatives that improve healthcare and wellbeing in the local area.

Practical Information

• Contact Information: Visitors can reach Starfish Health and Wellbeing CIC by telephone at 1642672987 or via email at [email protected]. The center's website, starfishhealthandwellbeing.co.uk, provides further information on the services and events offered.
• Opening Hours: The center is open Monday to Friday, from 9:00 AM to 5:00 PM. However, some services and events may have different opening hours, and it is recommended that visitors check the website or contact the center for up-to-date information.

Positive Aspects from Customer Reviews

Starfish Health and Wellbeing CIC has received 13 reviews on Google My Business, with an average rating of 2.5/5. While some reviews highlight areas for improvement, several positive aspects have been mentioned by visitors:

• Community Support: Many reviewers appreciate the center's focus on community support and engagement. One reviewer noted, "Excellent.with community support in mind, a warm feel to the building and new staff it's helped lots of people avoid isolation."
• Accessibility: Several reviewers commend the center's accessibility features, with one reviewer highlighting the wheelchair-accessible entrance and toilet as a significant benefit.
• Range of Services: The variety of services offered at Starfish Health and Wellbeing CIC is praised by some reviewers, who appreciate the convenience of having multiple resources available in one location.

These positive aspects demonstrate the center's commitment to creating a supportive, inclusive, and accessible space for the community to engage in health and wellbeing activities.

👍 Reviews of Starfish Health and Wellbeing CIC

Peter M.

4/5

Excellent- This service was revised and relaunched adter Covid, with community support in mind, a warm feel to the building and new staff it's helped lots of people avoid isolation and also runs day and nightltime groups and young peoples career and wellbeing support from hightly
compassionate, non judgemental knowledgable staff. The website explains it better.. Not a NHS ttherapy service now, as such, but you may feel it helps so much.

Phil L.

1/5

When I saw them I was told twice that they are not here to make you feel better or stop you from killing yourself if thats your plans. I left there feeling like my time has been wasted and I wouldn't be making another appointment. A few weeks later I got a letter saying I failed to attend my telephone appointment. I had no appointment and I had no calls from them. Tried to tell GP that Starfish isn't any good but they weren't interested either.

Lee P.

1/5

Had to wait 4 months to see a therapist in Saltburn. She failed to get to the root of my problems such as low mood and depression, and discharged me after less than 3 months of seeing her, suggesting I use Mind. I still do not feel any better, and refuse to use the local mental health services based at Foxrush House Redcar as they are an absolute joke. A certain Mrs Jane Newbould from there ruined my life and career prospects back in December 2009! I will have to suffer in silence, and I would not recommend Starfish.

Michael D.

5/5

Approachable, personable reception staff creating a friendly atmosphere reducing the anxiety of asking for help. The therapists - all experts in their own fields - are very adept at creating personalised help plans for their patients enabling swift results in mental states. Available through pre-booked appointments, but help is only a phonecall away at any time. Away from one-to-one sessions, group therapy, art classes and an educational program are on offer for those suited to such methods. I highly recommend Starfish for anyone with any concerns about mental health.

christine V.

1/5

Terrable. The women on the desk linda an admin worker is rude an very unwelcoming. My counsellor helen was fantastic but i was told she was let go with out notice. I had to wait months for another person i seen lorraine who was suppose to be a manager and counsellor but i dont know how as she was totally useless. And did not help me address my problems. Which is fustrating as my other counsellor understood me so well. I dont think i would return

Sean A.

5/5

This place is great for people with mental health or just lonely just call in Monday to Friday 5pm until 8pm for a cuppa and a chat

Novi M.

1/5

This is not help me so much !!! I have to wait for 9 month now but they not call me till now . They said will do me CBT but I don’t heard anything back . Been call last week and today they said will ring me etc but nothing ! I try call again they said it’s impossible I have to wait 9 month and feel so sorry . Seriously useless!! Now they said I’m In first appointment but till now they not tell me anything about date etc . Hopeless 👎🏻👎🏻

TheMinimoog1

5/5

Changed to now community support hub, around 2021 and its fantastic.