Spectacular Opticians - Downham Market

Kyle

Went in for an eye check and was seen by Jake. Impeccably dressed and a fantastic ambassador for the brand. Reception were friendly and helpful. Very impressed!

colleen S.

Everything was first class , from making the appointment to the eye test , which was very thorough. Glasses took two weeks to arrive, took there time with me making sure I was happy with everything.
Everyone I spoke to was very friendly and polite.
I would recommend this place.
5 star rating.

John H.

Went in to get a small replacement part for my glasses. Staff were incredibly friendly and sorted it immediately. Excellent customer experience, would highly recommend 🙂

Daryl W.

My experience at this fine establishment in Downham Market was nothing short of spectacular, excuse the pun. A lovely lady booked me in a last minute appointment when I hadn't been to their store for over 10 years and would you believe it they still had my details card! The service provided to me was absolutely impeccable by all staff on my visit and the communication after. These magnificent people went absolutely above and beyond to make sure I received the best care, and even managed to get me my main pair of glasses ready for the same afternoon as they knew my previous glasses were broken and I was walking around in sunglasses. I for one, will not go anywhere else from now on. Highly recommended and truly appreciated, thank you again everyone at Spectacular Downham Market.

M S.

Considering the current environment (with the dreaded 'lurgy') these guys went above and beyond to get me new prescription glasses and sunglasses. I was seen quickly, nice efficient eye test, good choice of stock (although I'm an Oakley fan so went for them again!), advised and fitted in short order and got the glasses a few days later. Spot on! Can't praise Mark (tech) enough for his help but found all the staff helpful, friendly and efficient.

I've used Spectacular for years (since I started wearing glasses in my teens in fact) and I've never had a single reason to grumble. I'd recommend them to anyone, an absolute gem of an independent firm.

Esme F.

Always a personal professional experience. Nothing is ever too much trouble & staff are always friendly. Great selection of quality glasses - always pleased with the service

C T.

Excellent. Good eye test good help with choosing and fitting glasses. Helpful and friendly.

David B.

I went to Spectacular expecting an easy and simple resolution to getting my lenses tightened into the frames. The shop was clean and air conditioned. The receptionist was helpful, nice and even chewed the breeze with me whilst I waited for the technician's assistance. When the technician appeared he cantankerously told me that he wouldn't take my money or help me because I hadn't purchased my glasses from that shop. I went to Boots opticians in King's Lynn, whom I also didn't purchase the glasses from, and they proceeded to resolve the problem quickly and at no expense.

I will not be giving my business to Spectacular in future. The bridges are burnt, which is a shame because before the technician mugged me off I was going to enquire into getting some prescription lenses for my bespoke motorcycle goggles. I won't be recommending Spectacular; though if you're head-hunting a receptionist, she was top notch.