Specsavers Opticians and Audiologists - Kidderminster - Kidderminster

Specsavers Opticians and Audiologists - Kidderminster: Comprehensive Eye and Hearing Care in the Heart of Kidderminster

Nestled within the Swan Centre, at the heart of Kidderminster, Specsavers Opticians and Audiologists provides a comprehensive range of eye and hearing care services to the local community. This state-of-the-art store, located at 2 Coventry Street, DY10 2DG, is dedicated to ensuring that every customer receives the highest standard of care, delivered with a warm and friendly smile.

Main Services

• Optical Services: Specsavers Kidderminster offers a wide array of optical services, including:
  • Eye examinations using the latest technology, such as the OCT scanner for early detection of eye conditions.
  • Stylish and affordable eyewear, with a vast selection of designer frames and prescription sunglasses.
  • Contact lens fittings and aftercare, with a range of lenses to suit every need.
  • Children's eye care, with a dedicated kids' zone and free eye tests for under 16s.
• Audiology Services: The store's hearing centre provides professional audiological care, including:
  • Free hearing tests for everyone, with no appointment necessary.
  • Hearing aid dispensing and aftercare, with the latest models from top brands.
  • Tinnitus management and advice.
  • Custom ear protection for musicians, swimmers, and those working in noisy environments.
• Additional Services:
  • Glaucoma and diabetic eye screening.
  • Home visits for those with mobility issues.
  • Domiciliary care for hearing aids, bringing expert care to your doorstep.
  • Emergency eye care for the treatment of sudden eye problems.

Location and Access

The Swan Centre, where Specsavers is located, is easily accessible and offers ample parking. The store is situated in the heart of Kidderminster, with easy access from the A451 and A456. Public transportation is also convenient, with Kidderminster Railway Station just a short walk away, and numerous bus stops nearby. The store is wheelchair accessible and has a disabled toilet on-site.

Featured Characteristics

• Experienced and Qualified Team: The Specsavers Kidderminster team consists of fully qualified opticians and audiologists, led by store director and optometrist, [Name]. They are committed to providing personalized care and ensuring that every customer leaves with a smile.
• State-of-the-Art Technology: The store is equipped with the latest optical and audiology technology, ensuring accurate and efficient testing and diagnosis.
• Customer-Focused Approach: Specsavers Kidderminster prides itself on its customer-centric approach, going above and beyond to ensure that every customer feels valued and well-cared for.

Practical Information

• Opening Hours:
  • Monday to Saturday: 9:00 AM - 5:30 PM
  • Sunday: Closed
• Contact Information:
  • Address: 2 Coventry St, Kidderminster DY10 2DG, United Kingdom
  • Phone: 1562823552
  • Website: specsavers.co.uk
• Payment Methods: Specsavers Kidderminster accepts cash, card payments, including contactless and Apple Pay, and offers 20% off complete pairs of glasses for NHS or Essential Health Plan customers.

Positive Aspects from Reviews

With an average rating of 4.1/5 from 361 reviews on Google My Business, Specsavers Kidderminster receives high praise for several aspects of its service:

• Professionalism and Expertise: Customers commend the staff's friendly, professional, and thorough approach to their eye and hearing tests.
• Wide Range of Products: The store's extensive selection of eyewear and hearing aids is often highlighted, with customers appreciating the variety and affordability.
• Convenient Location: The store's central location within the Swan Centre and easy access by public transport are frequently mentioned as positives.
• Prompt Service and Appointments: Customers appreciate the store's efficient service and the ease of booking appointments.

Specsavers Opticians and Audiologists in Kidderminster offers a comprehensive range of eye and hearing care services, delivered by a dedicated and experienced team using the latest technology. With a focus on customer care, convenience, and affordability, the store is a popular choice for optical and audiology services in the Kidderminster area.

👍 Reviews of Specsavers Opticians and Audiologists - Kidderminster

Nicky R.

2/5

Been many times but on this occasion I was not impressed.
They have a new computerized eye test system. Look through the machine and move the joystick depending on whether it's clearer on blurred, press button if the same. Well that's all very well if the lenses of the viewing lenses are clean. I did mention this to the lady doing my test that they were dirty and smudged. She did say she would clean them but I didn't see any evidence of this and guld help the person going in next. My prescription hadn't changed but I'm not convinced. Sloppy.

Caroline S.

2/5

My actual eye test and welcome to the store were absolutely fine, however, when I showed an interest in varifocals, everything went downhill. After another bad experience at the Swan Centre Specsavers, I thought I'd try this smaller branch but unfortunately, after today, I can safely say I will never use Specsavers again! I had a free eye test and money off glasses voucher through work but because varifocals weren't included and the sales pitch I got after my eye test saw costs spiralling, I changed my mind. I was told that the type of varifocal £40 and £90, which were the two cheaper options were 'not recommended' and she wanted me to go for the 3rd or 4th option which were £140-£190. At this point I realised it would be too expensive for me, plus I couldn't use my money off glasses voucher. I asked if I could just have two separate pairs, distance and reading, like I have now and from that point on, her attitude completely changed. Because I called my close up glasses readers, she said I could not use my voucher, as they are VDU glasses only. I explained I use them for VDU work, hence being issued them from work. She said she would need to check with the optician who had just gone on his lunch. I offered to come back the next day as I couldn't wait around but she then told me my money off voucher wouldn't be valid tomorrow as it had to be used the same day as the eye test! I want prepared to wait and was so unimpressed with her attitude that I ended up walking out.

Rachel B.

5/5

Excellent customer service from start to finish. Friendly staff, efficient and knowledgeable- I would highly recommend.

CD

5/5

Very helpful adjusted my spectacles quickly and efficiently even though they were busy and I had purchased them from another branch

Paul P.

5/5

During my two visits and two phone calls I interacted with five staff members. Each was courteous, friendly and efficient.

Julie G.

5/5

I recently visited Specsavers for an issue with my eye and was thoroughly impressed by their prompt and excellent treatment. From the moment I walked in, the staff were warm, professional, and highly efficient.

The customer service was second to none—everyone I interacted with was well-spoken, calm, and incredibly understanding. They took the time to listen to my concerns, explain each step of the examination, and ensured I felt at ease throughout. The optician was both knowledgeable and patient, providing clear advice and reassurance.

I also appreciated how smoothly the appointment was handled, with minimal waiting time and a clear focus on providing top-quality care. If you're looking for an optician that truly values its customers, I highly recommend Specsavers. A first-class experience! ⭐⭐⭐⭐⭐

Wayne C.

5/5

Excellent staff who could not do enough to help. I have recommended them to my wife who has used them and also received great service.

Sasha B.

5/5

Very friendly and welcoming staff, special thank you to Syeda for helping me choose out a frame and being so professional.