South Bank Medical Centre - York

Address: 175 Bishopthorpe Rd, York YO23 1PD, United Kingdom.
Phone: 1904405487.
Website: jorvikgillygatepractice.co.uk
Specialties: Medical clinic, Surgical center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible restroom, Restroom.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of South Bank Medical Centre

☎️1904405487

⏰ Open Hours of South Bank Medical Centre

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–6 PM
Friday: 8 AM–6 PM
Saturday: Closed
Sunday: Closed

Overview of South Bank Medical Centre

The South Bank Medical Centre, situated at 175 Bishopthorpe Rd, York YO23 1PD, United Kingdom, stands as a reliable medical and surgical center. With a phone number 1904405487 readily available for inquiries, patients can reach out for assistance or appointments. For those seeking more detailed information, the clinic's Website: jorvikgillygatepractice.co.uk is an invaluable resource that offers comprehensive details about their services and operations.

Key Features and Accessibility

South Bank Medical Centre prides itself on being fully accessible, ensuring that all patients, including those requiring wheelchairs, have a comfortable experience. With a wheelchair accessible entrance and wheelchair accessible restroom, the clinic demonstrates its commitment to inclusivity. Additionally, the establishment offers a general restroom that caters to all visitors' needs.

Specialties and Services

The center specializes in offering a range of medical and surgical services. It's recommended for individuals seeking comprehensive healthcare solutions, from routine check-ups to more complex surgical procedures. The clinic's ability to maintain a family GP type of approach, as appreciated by many, ensures that each patient receives personalized care.

Patient Opinions and Experience

The average opinion on Google My Business reflects a positive experience, with an average opinion of 3.3/5. Reviews highlight the exceptional reception, noting the staff's helpfulness and friendliness. Patients have praised the doctors for their compassionate, caring, and thorough approach. The sentiment of receiving personalized, family GP-style care is a testament to the clinic's commitment to patient satisfaction.

Recommendation for Potential Visitors

For anyone in need of medical or surgical care in York, the South Bank Medical Centre is a noteworthy option. Its welcoming environment, combined with skilled professionals and accessible facilities, makes it a preferred choice for many. To learn more about their services, schedule an appointment, or simply get a feel for the clinic's approach, visiting their website is highly recommended. Here, you'll find detailed information about their specialties, services, and patient care philosophy.

👍 Reviews of South Bank Medical Centre

Alex

5/5

I've been feeling unwell and it's the little things that help; the person at reception was extremely helpful and friendly and did the best she could to help me out today

Jen G.

5/5

I have been so impressed with the care here (southbank practice). The receptionist staff are incredibly friendly and helpful and will do what they can to help. I’ve seen Dr Shorten and he’s been very compassionate, caring and thoughtful whilst very thorough and knowledgeable. Feels like it’s been able to keep a lot of the family GP type of approach which is very much appreciated and needed. Thank you to you all

Anastasia S.

1/5

(in April) I called for an asthma review appointment after being in A&E and given emergency asthma medication. I have asthma since I was a kid (diagnosed and prescribed in Greece). I was given an appointment with someone named Fiona after trying to get through to the receptionist for quite a while. I went to my appointment only to be told in a really rude tone "hmmm.. I can see here you jump around a lot! You came here from Greece and now you changed practice as well. That's not helpful". (I had just moved) I was then told that she couldn't do anything for me as she couldn't confirm I got asthma (despite me having the spirometry test with me and inhalers and the a&e visit on record), because she's just a nurse and I should call again to book another appointment with someone else. This particular person was extremely rude, full of irony and humiliating comments and patronising behaviour while I was just sat there shocked.

Ashleigh J. M.

1/5

Not trans healthcare friendly.

Saw 4 different GPs who each gave me conflicting information (including lies from one that a secondary GP accidentally highlighted about practise rules). Despite all the invasive questions on gender identity and “plans to transition”.

Save yourself the trouble and a year of your time if you’re not cis and go elsewhere.

Also had racist demographic new patient info. “Oriental” is not an acceptable ethnicity to have on intake forms in 2022.

Luke M.

1/5

I have been unable to order my prescription online for the past 3 weeks. When I finally get time to go to the practice they are closed. I wad told the online ordering would be back up and running by the 8th September and it is now the 15th. I think my experience unfortunately is a reflection of the wider deterioration of the NHS services nationwide, rather than of this practice alone.

Josephine P.

5/5

I find both receptionists and doctors just excellent - a recent comment didn't like the introductory phone message about being polite with staff - it's a bit rude and I do actually agree with this quite strongly now after so much Covid time, but otherwise the service is medically and socially very good indeed Josephine Peach - and Happy New Year for 2023

Kate B.

1/5

An extremely rude and patronising receptionist. I'm sure if she was spoken to like that she wouldn't stand for it. She has no idea what I'm going through. She should get a job elsewhere, so that she doesn't have to use her horrendous customer service on the public, especially on vulnerable people!

Lizi B.

5/5

Always had positive experiences here; receptionists are helpful, the doctors are knowledgeable and I like the online system too.