SimplyCats Vet Clinic - Houghton le Spring

Victoria J.

Wish I had found this vets 10 year ago!!
I’ve had more help and knowledge in one vet trip here than I have ever had from my previous vet at another company. You can tell the ladies that work here are on top of their game and continue to research and train to keep it that way. They also have a huge love for cats all being multiple cat owners, which makes me feel so confident with my cat in their care. I would recommend to anyone!

Cheralyn S.

Took my kittens to Simply Cats for a 6-month review. It was their 1st visit to Simply Cats as I have transferred from another vets practice. I was really impressed about the lovely feedback I had from the vet Lucy who rang and chatted with me for around 20mins or so.. she answered my questions and showed genuine interest in the health and well-being of both my kittens. I would definately recommend Simply Cats!

Ben W.

I’ve never felt compelled to write a review of any Vet that I’ve visited before, but everyone at SimplyCats has gone above and beyond what I expected while looking after my cat Izzy - I just wanted to say thank you for making her as comfortable as possible in the last few months of her life, particularly when we had to bring her in for the final time.

I would never go anywhere else with my other cats, big thanks in particular to Lucie who took great care of Izzy - and to Caroline and Deb who helped sort everything else out when I was feeling particularly upset and made things as easy as possible. Would definitely recommend SimplyCats to anyone looking for a new Vet, it’s very obvious that they genuinely care

Danny

My female cat went in yesterday to be spay. My girlfriend dropped her off and was very anxious, the staff went above and beyond to reassure and comfort my girlfriend. We were informed as soon as the operation had completed to put our minds at rest, my cat is doing great today and is recovering well. I would recommend simply cats to anyone who needs a caring vet who genuinely cares about you and your cat. Thankyou ❤️

Tracey T.

An absolutely amazing clinic for cats. I’ve been going here a few year now and cannot fault the service. Took my little legs yesterday and the vet and her assistant, as well as the receptionists were first class. I could not recommend Simply Cats highly enough. Thank you once again.

Graham R.

First time taking my cat Peanuts to the vets yesterday, and I couldn't have chosen a better vet clinic than SimplyCats.
What a wonderful environment this vet clinic has, and from the moment you step inside you are felt welcome. Caroline the head receptionist explained pricing and options available, and was very friendly putting me at ease straight away.

Then there was Rachel the veterinary nurse, who explained the procedure for Peanuts and what would be happening.
Rachel also explained pricing and other options which I could have done. As this was Peanuts first time I agreed to some other tests to be done, as I wanted to make sure he was in full health.

When I returned later in the day to collect Peanuts after his treatment, Debbie the receptionist on duty at that time informed me of the total cost which I thought was very reasonable. I also met Gayle the practice manager at that time.

On going into collect Peanuts Rachel was waiting for me, and she explained everything had gone well with the surgery, and that Carys the veterinary surgeon would be in soon to explain the results.

Carys explained everything including blood results, and that Peanuts was very nervous which I totally understood.
One thing that stands out about SimplyCats is that every member of staff have a love of cats, and treat their clients as one of their family.

Autumn B.

Stellar care is given to all kitties. All cats are treated like staff's very own, and vets and nurses do anything they can to help the cats feel comfortable and calm.

They really do go the extra mile for them. And for me particularly, they saved my cats life by giving him the emergency procedure needed - going so far as to call in a vet that wasn't supposed to be in that day to help minimise any potential complications that may arise from the procedure.

Can honestly say that they are cat life savers and just the best at giving your cat the care they need.

Josey G.

I do not believe this veterinary practice has the best interest of it's patients at heart. I took my cat in, who simply had an abscess on his paw. The vet barely inspected him, and one of his first questions was "do you have I surance" before even looking at my cat. They then said they would need to put him under general anaesthetic and x-ray. I trusted my gut and declined, and took my cat to another vets, who simply gave him an antibiotic shot for what was clearly an abscess. Why needlessly put a cat at risk with sedation, and put them through all that stress when clearly it was not needed!?! The answer is money! I advise anyone to please get a second opinion if you are not sure.