Sellindge Surgery - Ashford

Address: Main Road,, Sellindge TN25 6JX, United Kingdom.
Phone: 1303812180.
Website: sellindgesurgery.nhs.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Restroom.
Opinions: This company has 64 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Sellindge Surgery

☎️1303812180

⏰ Open Hours of Sellindge Surgery

Monday: 8 am–6:30 pm
Tuesday: 8 am–6:30 pm
Wednesday: 8 am–1 pm, 3–6:30 pm
Thursday: 8 am–6:30 pm
Friday: 8 am–6:30 pm
Saturday: Closed
Sunday: Closed

When searching for medical services in Sellindge, TN25 6JX, United Kingdom, Sellindge Surgery stands out as a notable healthcare provider. Located at Main Road, Sellindge TN25 6JX, this surgery offers a range of medical specialties through its dedicated Doctors. For those seeking immediate assistance or routine check-ups, the surgery's contact information is conveniently available: 1303812180.

One of the key features that make Sellindge Surgery particularly appealing is its commitment to accessibility. The facility boasts a wheelchair-accessible car park, ensuring that patients with mobility issues can easily reach their appointments. Additionally, the entrance and restroom are also wheelchair-accessible, demonstrating a thoughtful approach to inclusivity.

For patients looking for more detailed information, the surgery's official website, sellindgesurgery.nhs.uk, provides comprehensive details about services offered, waiting times, and how to book an appointment. The website also features a section dedicated to patient feedback, where opinions are gathered to continuously improve service quality.

Despite having 64 reviews on Google My Business, the average opinion leans towards the lower end with a 2.5/5 rating. This suggests that while there may be areas for improvement, there are also positive experiences to be acknowledged. It's important for potential patients to read through these reviews to get a balanced perspective on what to expect from their visit.

When considering a healthcare provider, it's crucial to evaluate not just the services offered but also the facility's accessibility and the overall patient experience. Sellindge Surgery addresses these concerns by providing a wheelchair-accessible environment, which is essential for many patients. The availability of a phone number makes it easy for potential visitors to reach out directly with any inquiries or to schedule appointments.

For anyone in need of medical attention in Sellindge and looking for a facility that values accessibility and patient feedback, Sellindge Surgery is worth considering. However, given the average opinion score, it might be beneficial to connect directly with the practice through their website or by calling 1303812180 to discuss any specific concerns or questions. This proactive step can help ensure a smoother and more satisfying healthcare experience.

👍 Reviews of Sellindge Surgery

Claire F.

1/5

I went to the pharmacy in the surgery today. There were 5 or 6 people queuing ahead of me. Not one person was served quickly and without queries. I had time to chat with the person in front of me who had tried, unsuccessfully, to pick up her husband's prescription several days previously. Twenty minutes later when she reached the front of the queue her husband's prescription still wasn't there.
Another member of staff served me but my prescription wasn't available either. Mine wasn't on repeat but previously I have left a message on line and collected it without a problem. I was told that the messages went to Dr George and weren't seen by anyone. It was a complete shambles. I recommended Pharmacy2u to the woman still at the counter when I left without my medication!
A complete shambles

Mark M.

1/5

Yet again I have been lied too by the pharmacy staff I put my prescription in the post box on a Sunday called into the pharmacy on the Friday to pick up my prescription which is 5 days to be told they didn't get it till the Tuesday which isn't true so they have lied to me not for the first time this is the second time they have pulled this stroke saying they didn't receive it so my question was I will run out of one my medication and there answer to that question was ring 111 it's about time they got there act together and provided a service to a better standard and may be they will get a better star rating as at the moment they are getting 2.5 star's which I think is to much for them for the service they provide.

Julie C.

1/5

When will the Drs at this surgery realise that their own practice manager is absolutely decimating their business They are haemorrhaging staff and patients now - although the amount of patients leaving is probably hidden by the new build occupants joining up. This surgery will never operate properly until the partners open their eyes.

Jade M.

1/5

Absolutely shocking surgery..... my little boy had uclers in his mouth so got an appointment and was given antibiotics for them. He had a swallow lip the next day, so rang up, and got told to take him up too CTU, turns out he did not actually need the antibiotics as it was HFM, the doctor at the hospital said I do not know why he has been given them in the first place.

I rang up again on the 2nd of September, as my little boy had very bad constipation, he was crying loudly in pain in the waiting area,. I took him into the disabled loo, I asked if I could be seen next due to him being in so much pain, and got told there was only one in front and that someone would get nurse. No one came and helped me at all. Felt very embarrassed and stressed.

Finally got to see a doctor and got a prescription, only to be told that they didn't have what I needed in stock.

The worse surgery, I have ever been too.

Gillian M. N.

5/5

Very kind ultrasound nurses that I met today.
Only one toilet, more is needed.
Easy to find and plenty of parking.

Kevin T.

5/5

Starting to wonder if I go to the same surgery and pharmacy as some other reviewers 🙂. Since moving here in 2020 my experience has been brilliant. As a recovering cancer patient (successful), I needed quite a bit of help initially and all the staff with whom I have had contact to this day have given me exemplary service. This includes pharmacy and recent physio treatment. I consider myself very fortunate and can't believe I am the only one .

Roxy

1/5

Not good experiences recently. Surgery didn't have all babies immunisations so did 2 of then and I had to take her back the following week. It would have been nice for them to cancel it or let me know prior to the appointment as it wasn't fair on little one going through it twice.
Also Dr has prescribed 2 medicines for daughter and both had been discontinued and has taken ages to get someone to sort it. Not very good patient care.

Philip Y.

4/5

I'm shocked at all the poor reviews. Over the past couple of years I have had very good service. Reception staff are polite, practice nurse is super helpful and doctors brilliant. I use e consult which usually has me talking to a doctor the same or the next day. Face to face doctor appointments may involve waiting a week or so though. Maybe I'm just lucky.