Rudgwick Medical Centre - Horsham

Address: Station Rd, Rudgwick, Horsham RH12 3HB, United Kingdom.
Phone: 1403822103.
Website: rudgwickmedicalcentre.co.uk
Specialties: Medical clinic, Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Rudgwick Medical Centre

Rudgwick Medical Centre Station Rd, Rudgwick, Horsham RH12 3HB, United Kingdom

☎️1403822103

⏰ Open Hours of Rudgwick Medical Centre

Monday: 8 am–6:30 pm
Tuesday: 8 am–6:30 pm
Wednesday: 8 am–6:30 pm
Thursday: 8 am–6:30 pm
Friday: 8 am–6:30 pm
Saturday: Closed
Sunday: Closed

Rudgwick Medical Centre: Your Comprehensive Healthcare Partner

Located in the heart of Rudgwick, this medical facility is a cornerstone of community health. It provides essential primary healthcare services to residents and visitors alike. The centre is known for its commitment to patient care and accessibility. Its strategic location makes it convenient for those seeking medical attention.

Address and Location Details

The Rudgwick Medical Centre is situated at Station Road, Rudgwick, Horsham, RH12 3HB. This location places it within easy reach of local residents and the nearby town of Horsham. Horsham offers additional amenities and services, making the area well-connected. The centre benefits from its proximity to public transportation links, though specific routes would require local verification.

Its accessibility is further enhanced by dedicated wheelchair-accessible parking. This shows a genuine commitment to serving patients with mobility challenges. The building itself features a wheelchair-accessible entrance, ensuring that individuals with disabilities can navigate the premises without difficulty. Inside, a wheelchair-accessible toilet is available, providing essential facilities for all visitors. Standard restrooms are also on site to accommodate diverse needs.

Contact Information and Operating Hours

For contact details, the medical centre can be reached by telephone at 01403 822103. This direct line allows patients to inquire about appointments, services, or any urgent questions they may have. The dedicated website, www.rudgwickmedicalcentre.co.uk, serves as a valuable resource. Patients can find comprehensive information here, including updated opening hours, service details, and potentially online booking options.

Regarding operating hours, while specific times are best confirmed on their official website or by direct contact, typical general practices offer weekday consultations. It is strongly recommended that patients book appointments in advance. This practice helps ensure that the centre can accommodate everyone efficiently and reduces potential waiting times. Walk-ins may be possible during less busy periods, but scheduling is preferred.

Medical Services and Specialties

Rudgwick Medical Centre operates primarily as a comprehensive medical clinic. Its core function revolves around providing general practitioner (GP) services. These services cover a wide spectrum of common health concerns. Patients receive primary care for routine check-ups, minor ailments, and ongoing health management. The centre prides itself on offering accessible healthcare solutions.

The dedicated doctors at this facility provide thorough medical consultations. They possess the necessary training and experience to address a variety of health issues. While they may not handle highly specialized procedures in-house, they can manage most general medical conditions. For more complex cases, they often provide appropriate referrals to specialists or other healthcare facilities as needed.

Facilities and Amenities

Beyond clinical services, the centre considers patient comfort important. The wheelchair-accessible features mentioned earlier extend to the overall environment, creating a welcoming space for all. Essential facilities like restrooms are readily available, including the accessible toilet. These amenities contribute to a positive patient experience.

The centre also keeps abreast of modern payment methods. They accept debit cards and credit cards, providing financial flexibility for patients. Notably, they also support NFC mobile payments, catering to those who prefer contactless transactions. This demonstrates an effort to integrate contemporary conveniences into everyday healthcare interactions.

The recommendation to book appointments applies here. While walk-in clinics can be beneficial, the structured schedule allows for better resource management and ensures that patients receive adequate attention during their visit.

Community Reputation and Patient Feedback

Understanding patient perspectives is crucial when considering healthcare options. Rudgwick Medical Centre maintains an active presence on platforms like Google My Business. As of the latest update, the centre has received 22 reviews from the community. These reviews offer valuable insights into patient experiences and service quality.

The average rating across these reviews stands at 3 out of 5. While this indicates room for improvement, it also reflects genuine feedback from patients. Common themes might include wait times, staff availability, or specific service aspects. This feedback provides a balanced view of the centre's performance and areas where enhancements could be made.

It is worth noting that patient reviews can fluctuate over time. The current statistics might represent a snapshot of opinion. Therefore, potential patients are encouraged to consult recent reviews or contact the centre directly for up-to-date information on services and patient satisfaction.

A Point of Interest: Accessibility Features

The extensive focus on accessibility at Rudgwick Medical Centre is noteworthy. The presence of wheelchair-accessible parking, entrance, and toilet demonstrates a proactive approach to inclusivity. This commitment ensures that healthcare services are available to everyone, regardless of physical ability. Such features create an environment where all patients feel comfortable and valued. It reflects positively on the centre's dedication to community service.

Conclusion and Recommendation

Rudgwick Medical Centre stands as a vital healthcare resource within its community. Its convenient location on Station Road makes it easily reachable. Patients seeking primary medical care can rely on this establishment for general consultations and health management. The emphasis on wheelchair accessibility is commendable and ensures equitable service delivery.

When planning a visit, it is advisable to check the current opening hours and verify appointment requirements via their website or phone. Booking in advance is generally recommended for guaranteed service. Patients can prepare for their visit by noting their insurance details and any relevant medical information. The centre accepts standard payment methods, including debit, credit, and mobile payments.

Considering the available patient feedback, the centre provides fundamental healthcare services effectively. While the average rating suggests there might be areas for enhancement, it remains a functional primary care provider. For individuals seeking straightforward GP services in the Rudgwick area, the Rudgwick Medical Centre presents itself as a viable option.

👍 Reviews of Rudgwick Medical Centre

Nick P.

1/5

It gives me no pleasure in writing this review, however I feel it is necessary to bring this incident to the attention of patients and surgery staff alike .
I won't go into the circumstances which culminated in this incident as they will only serve to distract from the incident itself.
about 5pm last Friday its November, I went to the surgery to collect a prescription, While there I was talking to Mrs.Mckenzie and asked to she would ask Dr Mckenzie , to prescribe antibiotics which had been suggested by Dr Macleod earlier in the week.
To my astonishment Dr Mckenzie came storming along the corridor stood directly in-font of me and began to shout abusively at me that not everything can be cured by antibiotics .
I was sitting in the waiting room with Mrs Kackenzie standing next to me. Dr Mackenzie then informed me that I should not even be in the surgery.
I was cramped up at the time ,Dr. Mackenzie continue to shout this time ridiculing me for the was I was sitting. This I hurtful and insulting as I was in a lot of pain.
I continually asked him of he would calm down, his response was to storm off.
Mrs McKenzie said her husband was stressed! I asked her if she would ask him to return and apilogise ? he did not.
On Tuesday 5th November I returned to the surgery to collect antibiotics prescribed my Dr McLoud . While at the surgery I asked for a meeting with Dr. Mckenzie to "clear the air" this to-date has not accrued.
This is the third time I have witnessed Dr.Mckenzie behaving in the manner .
How can anyone in this mental state continue to pratice medicine in a reasoned and dispationate way

Rebekah P.

5/5

I have to say the service my husband and I have been receiving over this year, particularly over the last 6 months has been exceptional. All staff - reception, nurses, doctors and pharmacy have been excellent. Helpful, kind and considerate. Thank you all! 🙂
I feel very confident with the quality of service the surgery are supplying.

Izzie H.

1/5

Have been, on the whole, happy until today when calling for my repeat prescription (as I have done so for past 2 years) was refused advising I had to do it online or with a blank template they have at the practiced. When asked if this was a new requirement, I was told no which is simply untrue. More disappointingly, I asked how to proceed with obtaining my husbands asthma inhaler as he was recently hospitalised, went through name/dob etc but when asked which inhaler I apologised that I didn't know the name and was told 'can't help you then' followed by a laugh. I advised my husband didn't have many puffs but no further assistance without physically attending the practice was provided. Real shame that they have employed someone so rude and unhelpful.

Sarah H.

5/5

Having flown into a panic after my daughter had a rash that didn’t disappear under the glass test, the receptionist got me an appointment within the hour. The doctor named Sarah and a nurse that were both present at the appointment, were so incredible with my daughter, so thorough with checking her and clearly so experienced. Couldn’t have asked for better care or nicer people. They were amazing.

Kirsty K.

5/5

We moved to Rudgwick 7 years ago and the entire medical team here have been absolutely brilliant. I have lived with a long term health condition and the care, compassion, understanding and support they have offered have been unparalleled.
Yes, you have to be triaged whether through the phone or econsult, but when it has really mattered we have had the care we needed as a family.

Lynn C.

1/5

Had the flu and bronchitis in December. Was told after 3 days of waiting to hear from them that i had to fill out a covid diary for a week then they would consider what to do next. My partner drove to crawley walk in where we waited for 5 hours. Dr there couldn't believe we had not been seen.
Since then i have broken my ankle but after 8 days of waiting for a sick note i have been told they are far too busy to do this.
Absolutely disgusting

Philip S.

1/5

I registered with Rudgwick Medical Centre after moving to a nearby village. I've been to many GP surgeries in the past and can say Rudgwick Medical Centre is the worst. On quite a few occasions, follow-up calls were not made when they should have been; prescriptions were misplaced; overly long wait times to hear back regarding routine queries. Getting prescriptions during a lunchbreak is nigh-on impossible since the dispensary is closed between 12-2. I realise the surgery is small and serves quite a large community, but it should do that - serve the community and make their services - especially face-to-face appointments - accessible and easily available to all. EConsult is indeed a great triaging tool but I feel on many occasions, it's used for the benefit of expediency as opposed to in the interest of patients.

Some other people seem to have had positive experiences, so I'll just put this down to me and move to a bigger practice.

Sam O.

1/5

Worst Medical practise I've found.

Having moved from Ockley some years ago I found it a shocking contrast to Capel surgery which was efficient from the moment I arrived.

This place has gone from pretty bad to utterly disgraceful.

The have refused on a few recent occasions to see our 2 year old with a dangerously High temperatures and other serious issues which ended up 3 times in A&E with complaints from those hospitals. A 2 year old with these symptoms is meant to be a priority.

One of the doctors listed at the practise doesn't even work on site and lives in Cornwall.

The "Receptionist Triage" system is an utter failure and just a firewall to been seen by a doctor. Referring to these people as "Care Navigators" is ridiculous.

This place needs a complete shake up by the CQC and I sincerely hope they will be investigated in the latest round of government investigations into GP surgeries falling short of their duties and forcing people into A&E centres.

I'm will be seeking other methods of care from now on...