Old Well Lane Surgery - Blaydon-on-Tyne
Address: 10 Front St, Winlaton, Blaydon-on-Tyne NE21 4RD, United Kingdom.
Phone: 1915002023.
Website: oldwellsurgery.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 3.5/5.
📌 Location of Old Well Lane Surgery
⏰ Open Hours of Old Well Lane Surgery
- Monday: 8:15 am–7:45 pm
- Tuesday: 8:15 am–6 pm
- Wednesday: 8:15 am–7:45 pm
- Thursday: 8:15 am–1 pm
- Friday: 8:15 am–6 pm
- Saturday: Closed
- Sunday: Closed
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"content": "
Old Well Lane Surgery: Your Local Healthcare Partner in Winlaton
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Welcome to Old Well Lane Surgery, a dedicated medical practice situated at 10 Front St in the heart of Winlaton, Blaydon-on-Tyne, NE21 4RD. This practice serves the local community, providing accessible and professional primary healthcare services. Located within easy reach of amenities and residential areas, it represents a cornerstone of local healthcare provision, committed to maintaining high standards of patient care and well-being.
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A Centre for General Medical Practice
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Old Well Lane Surgery operates primarily as a General Practitioner (GP) practice. At its core, this means it offers comprehensive primary medical care. The practice is staffed by qualified doctors who are responsible for the initial assessment and management of a wide array of health concerns for their patients. They act as the first point of contact for most common illnesses, injuries, and health queries, coordinating further care if necessary with specialists or other healthcare professionals.
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Scope of General Practitioner Services
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The services provided fall under the umbrella of General Practice, encompassing:
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- Health Check-ups: Regular assessments for preventative health measures.
- Management of Chronic Conditions: Ongoing care for conditions like asthma, diabetes, hypertension.
- Treatment of Acute Illnesses: Handling common infections, colds, flu, minor injuries.
- Vaccinations: Providing recommended childhood and adult immunizations.
- Health Advice: Offering guidance on lifestyle choices and preventative health measures.
- Referrals: Appropriate and timely onward referral to consultants or other specialists when needed.
- Minor Surgery: Performing certain minor procedures within the practice setting.
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The focus at Old Well Lane Surgery is on building long-term relationships with patients, understanding individual health histories, and providing holistic care.
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Accessibility and Patient Comfort
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Recognizing that accessibility is paramount, especially for the elderly or those with mobility challenges, Old Well Lane Surgery has made significant efforts to ensure its premises are welcoming for everyone. A key feature is the wheelchair-accessible car park, providing dedicated parking spaces nearby for patients with reduced mobility. This is complemented by a wheelchair-accessible entrance, ensuring a smooth transition from the parking area into the building.
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Inclusive Interior Facilities
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Inside the surgery, patient comfort and dignity are central to the design:
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- The practice features a wheelchair-accessible toilet, making it easier for all patients to attend appointments and access facilities.
- A standard toilet facility is also available for general use.
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These thoughtful adaptations demonstrate the practice's commitment to inclusivity and ensuring that healthcare is accessible to all members of the community, regardless of physical ability. The overall emphasis is on creating a supportive and inclusive environment for patient care.
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Appointment Booking: A Recommended Approach
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To optimize the patient experience and ensure efficient service delivery, Old Well Lane Surgery strongly advises, or even requires, appointments for most consultations. This practice model offers several advantages:
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Benefits of Prior Appointment Booking
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- Reduced Waiting Times: Appointments minimize the time spent waiting in reception areas, streamlining the visit.
- Predictable Service Flow: It allows the practice to manage its workload effectively, ensuring doctors have adequate time for each patient.
- Enhanced Planning: It helps patients organize their schedules around their appointments.
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While emergency cases are naturally addressed as they arise, the recommendation for appointments underscores the practice's commitment to efficient administrative management and quality patient time. The contact number, 191 500 2023, should be used for scheduling these essential appointments. The dedicated phone line ensures that patients can easily reach the practice to book their healthcare needs.
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Staying Connected: Website and Online Presence
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In an increasingly digital world, Old Well Lane Surgery also offers an online presence to enhance patient convenience and information access. The practice maintains an official website, accessible at http://oldwellsurgery.co.uk/. While the specific content of the website isn't detailed here, it likely serves as a central hub for further practice information, potentially including service details, updated opening hours (beyond standard appointment slots), practice news, or links to useful health resources.
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An Established Local Reputation
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As a well-established local medical practice, Old Well Lane Surgery has built a reputation within the Winlaton community. While specific details regarding individual staff members aren't provided, the positive patient feedback received plays a crucial role in shaping this reputation. The practice currently holds a significant number of reviews, specifically 19 reviews on Google My Business, reflecting community engagement and patient interaction.
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Evaluating Patient Satisfaction
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These reviews offer valuable insights into the patient experience. Although individual reviews are not cited, the collective feedback influences how the practice operates and the general perception of its services. The current average rating stands at 3.5 out of 5, which indicates a mixed but generally acceptable level of patient satisfaction. Reviews often highlight positive experiences, such as the professional and reassuring nature of the doctors. As one review notes, patients appreciate the doctor's ability to provide care that is both professional and warm, making patients feel 'welcomed and heard'. These testimonials implicitly suggest that the doctor-patient relationship is considered a vital aspect of the care provided. The feedback loop from these reviews likely informs continuous service improvement efforts at the practice.
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In summary, Old Well Lane Surgery in Winlaton represents a dedicated primary healthcare provider. It offers essential GP services with a strong emphasis on patient accessibility through its wheelchair-friendly facilities. While appointments are recommended for optimal service, the practice serves as a crucial local resource for maintaining the health and well-being of the Winlaton community. For residents seeking reliable primary medical care, the practice provides a solid foundation for managing everyday health needs and coordinating more complex healthcare requirements should they arise.
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"summary": "A local GP practice providing primary healthcare in Winlaton with accessible facilities and appointments recommended.",
"keywords": ["Old Well Lane Surgery", "Winlaton", "GP Practice", "Primary Care", "Doctor", "Accessibility", "Appointments"],
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👍 Reviews of Old Well Lane Surgery
