Old Fire Station Surgery - Beverley

Discover the Convenience and Care of Old Fire Station Surgery

Nestled in the heart of Beverley, at Old Fire Station, The, Albert Terrace, Beverley HU17 8JW, United Kingdom, you'll find a medical gem that stands out for its accessibility and comprehensive healthcare services. The Old Fire Station Surgery is easily reachable by phone at 1482862236, ensuring patients can contact the clinic with ease. For those interested in more details, their website oldfirestationsurgery.nhs.uk provides a wealth of information about their services and availability.

The clinic specializes in Doctor consultations, offering a wide range of medical specialties to cater to various health needs. One of the most appealing aspects of Old Fire Station Surgery is its commitment to accessibility. The clinic boasts a wheelchair accessible entrance, making it convenient for patients with mobility issues. Additionally, there's a dedicated wheelchair accessible parking lot and a restroom designed to accommodate all visitors, ensuring everyone's comfort and safety.

Patients who have left reviews for Old Fire Station Surgery on Google My Business have shared their positive experiences. With a total of 28 reviews and an average opinion of 4.2/5, the clinic has clearly made a significant impact on its community, reflecting its dedication to quality patient care.

For anyone searching for medical facilities that prioritize accessibility and patient satisfaction, Old Fire Station Surgery is highly recommended. The clinic's location in Beverley makes it conveniently accessible for residents and visitors alike. The combination of professional medical services, coupled with thoughtful amenities like wheelchair accessibility and sufficient parking, demonstrates a genuine commitment to serving all members of the community.

👍 Reviews of Old Fire Station Surgery

J

1/5

The young, dark-haired lady on reception was incredibly rude, obnoxious, and unhelpful. From the outset, it seemed that she couldn't be bothered to be there or help anyone, and didn't even say hello.
She argued facts with me, despite them being on the screen in front of her, and refused to help until I really had to insist.
And it wasn't just with me, she seemed exactly the same with the gentleman in front of me, too.
I would suggest communication skills training would be the first step. They reception team are the face of the surgery, the first contact for patients and relatives, and this 'welcome' is just not good enough, I'm afraid.

Alan A.

5/5

I contacted the surgery to book for blood tests and also mentioned I was having trouble getting on to the app to view my records. The receptionist took the time to email me the login details, I did however still struggle to get access.
The following day I rang the surgery again and spoke to Rachael on reception, she took the time to investigate the problem. She had a lovely manner and she gave me the confidence that she would resolve the issue.
I received an email with further details that day which allowed me to fully access the app.
I found Rachael and her colleagues to be very professional and helpful and I thought this should be conveyed to the practice manager and the doctors. Thank you.

Sue W.

5/5

Totally excellent service across the board supporting and treating my 82 year old Dad. Less than 6 months from first GP consultation to starting chemotherapy after major surgery for his (completely resected) pancreatic cancer. The attention to detail and communication from The Old Fire Station practice has been fantastic. It makes a huge difference being able to have the pre-chemo bloods at the surgery. We were especially impressed today when the practice phlebotomist was suddenly and expectedly available when we needed a blood test today: we had a fresh appropriate appointment offer within 5 minutes and had the rescheduled test done within 30 minutes. Clearly something is going very right at TOFS!

Carrie S.

5/5

Thank you for the incredible care that you gave to our elderly family member this week. The receptionist was so empathetic and kind and the doctor took time to give him the highest standard of care and attention. Thank you.

Emma K.

5/5

Been with this surgery all my life, all the reception staff have always been helpful and always friendly especially Catherine! a big thank you to all the Dr's who have always been efficient and very thorough. A lovely surgery

J H.

4/5

Some feedback:
Regarding the Old Fire Station Surgery Newsletter, useful if you’ve seen a copy on the table in the waiting room but would be more timely for clients/patients to see it on the Facebook page or link the publication to a text message so all clients can read it and get the latest on time.
I saw a copy nearly 3 months after it had been printed dated summer 2024. Some of the information would have been useful to know earlier.
Just my observation.

John C.

5/5

This practice is absolutely amazing whenever they are contacted they always go over and above to solve your problem. My wife and I feel extremely lucky in this day and age to be registered with such a wonderful surgery.

laraine W.

3/5

Requested a phone call. Received the phone call and told to come in at 2.30 same day. While waiting someone came in with a problem regarding the same doctor, no appointment, and was taken in immediately to see him…. for 15 minutes. Every other patient who came before me or after was seen. 45 minutes and still waiting. Why?