Old Anchor Surgery - Eastleigh

Address: Riverside, Eastleigh SO50 6LQ, United Kingdom.
Phone: 2380692000.

Specialties: Medical Center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 2.9/5.

Location of Old Anchor Surgery

2380692000

Old Anchor Surgery is a medical center located at Address: Riverside, Eastleigh SO50 6LQ, United Kingdom. They can be easily reached through their phone number, Phone: 2380692000. This surgery center has a user-friendly website, however, the link is not provided in the information given.

Old Anchor Surgery has several features that make it accessible for all patients. It has a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom. Additionally, there is a restroom available for all patients and visitors.

This surgery center has received a total of 7 reviews on Google My Business. The average opinion of these reviews is 2.9/5. While this rating may not be the highest, it is important to note that every patient's experience and needs may differ. Therefore, it is still worth considering Old Anchor Surgery as an option for medical care.

There are several characteristics that make Old Anchor Surgery a desirable choice for medical care. Firstly, its convenient location in Eastleigh makes it easily accessible for those living in the surrounding areas. Additionally, its commitment to accessibility for all patients, including those with mobility issues, is a commendable feature.

When considering Old Anchor Surgery for medical care, it is recommended to take several factors into account. These may include the specific medical needs of the patient, the opinions and experiences of previous patients, and the accessibility features of the center.

Reviews of Old Anchor Surgery

Geoff Wlodarczky

1/5

Tried every way possible to at least talk to a doctor including e consult which advised to speak to someone immediately .Rang Stokewood surgery twice and each time was cut off after 15 mins. So weekend to the surgery only to be told sorry we're can't help you even though I was in agony . Staff utterly useless, might as well not be there.

Tom Ford

4/5

Have been here several times for tests. Easy to use and so useful being so local. This is connected to stokewood surgery in fair Oak so if you need to see a nurse or have tests then you'll often get referred here which is very convenient. Always parking outside the surgery on the road. Self check in when you arrive and you don't normally wait that long when you arrive in the waiting room.
All the ones I've seen so far have been friendly enough. No qualms about this place.

Jeremy Tiffany

1/5

The surgery is fine, and the doctors/nurses are great if you can ever get through to make an appointment, reception staff are frequently rude or not in the slightest apologetic even if you've been trying to get through on the phone for the previous 6hrs. The GP system seems to be broken

Writing A Review

2/5

Not often one to write reviews, however in this instance (particularly regarding something as fundamental as a functioning doctors surgery) I feel it is necessary.

As my local practice and as a young patient with a recently increased use of the Old Anchor Surgery I have been incredibly disappointed with the service received:

- Staff seemingly unable to call back when promised - receptionists and Dr's guilty of this.
- Nigh on impossible to get an appointment unless prepared to wait weeks/calling early in the morning on the day you wish to make the appointment - even then you're lucky to get one and it makes scheduling impossible for anyone with a job or other commitments.
- Constant chasing required - over 5 phone calls and still waiting for a Dr's note 3 weeks after first requested, despite multiple promises that It would be posted etc.
- Misdiagnosis from Dr's - benign Bone Tumor diagnosed as a varicose vein in a 21 year old male, own research and second opinion that lead to correct diagnosis.

This is to mention but a few experiences recently and without touching on the similar negative experiences of family.

It's a great shame as the Old Anchor Surgery has the potential to be a great village Dr's surgery. Please try and streamline your business, this sort of operation should be unacceptable across any industry, let alone one that is entrusted with peoples health and well being.

Rachel Cook

2/5

They are always late but when you could be one or two minutes late they won't accommodate you. Plus been shut most of last week. No empathy at all

eric wright

5/5

I HAVE ATTENDED MANY SURGERIES IN MY 82 YEARS BUT OLD ANCHOR IS TO MY THOUGHT THE MOST FRIENDLY AND WELL RUN I HAVE USED. AND HOPE IT CARRIES ON THAT WAY. MY LOVE TO ALL THE STAFF AND SEE YOU SOON ERIC

Hank Davison

5/5

Never a wait, never busy always great friendly advice. Recommend