New Wokingham Road Surgery - Crowthorne

Ian Rose

Unfortunately can't give this a zero star.
Booked and appointment for my 3 year old for restricted breathing. Turned up to find that the appointment had been booked in another name (Same D.O.B) and they refused to see us telling me to go to the walk in clinic in Aldershot. Staff extremely rude and shrugging of shoulders and at one point was told this was my fault some how.
I am never stepping foot in here again and would rather self diagnose and buy fake prescriptions from eBay than entertain these clowns ever again. I am reporting them to the authorities for lack of care to a minor.

Pete Whitehouse

Best surgery I've ever been registered at. So helpful, so patient and welcoming. Actual people answering phones and appointments available. Great job!

Deborah Cole

Rang this morning from Australia and spoke to the receptionist.. My Mother has erratic blood pressure which is causing dizziness and an infection. She kindly made an appointment for later today for my 89 year old Mum to see a doctor.
When my Mother rang up an hour later to confirm the time and the doctor she’d be seeing the same lady receptionist had no record of it. She had totally forgotten! Her reason ‘it’s been a busy morning’ no apology or explanation for my dear Mum who feels so ill.
She now has to wait another week..

Tracy Beckham

I had an appointment with Michelle thus morning for my Pneumonia vaccine
She was so professional taking time to thoroughly explain about the vaccine & possible effects,and the benefits of the vaccine.
Easiest injection I've ever received 100% painless.
Thank you Michelle for great service.

kerry wakefield

So happy I transferred to this practice after continued bad service with another practice .. the receptionists are extremely efficient and helpful with a kindly manner .. I’ve had appointments with both nurses and doctors there and had excellent service from all of them. I haven’t experienced frustrating long queues on the telephone to book an appointment and neither have I waited more than 5 minutes once I’ve arrived for an appointment - very grateful of the great service they are all providing, thank you.

Nicky Newman

I always find the staff helpful and friendly. I don't tend to find I have to wait too long for appointments.
The online service for repeat prescriptions is easy to use but at the end of the day I still prefer speaking to a human being.

Jacky Thomson

There appears to be a great improvement at this surgery, especially in terms of the receptionists who are very helpful and have made it much easier to book an appointment with the GP. The GPs themselves have always been kind and caring as also the nursing staff.

Wild76Spirit

I always dread calling this place.

There’s one receptionist in particular who is out of this world rude, but she does it in the most calm and cold way, as if she’s enjoying it. It’s sick.

Dr. Evans is wonderful and very knowledgable. The nurses are great too.