New Court Surgery - Weston-super-Mare

Okay, here’s a comprehensive overview of New Court Surgery, designed to be helpful and informative for potential patients:

Introduction to New Court Surgery

New Court Surgery is a dedicated public medical center situated in the heart of Weston-super-Mare. It’s a well-established healthcare provider committed to delivering accessible and comprehensive medical services to the local community. Located at Address: 168 Locking Rd, Ashcombe, Weston-super-Mare BS23 3HQ, United Kingdom, the surgery operates with a clear focus on patient well-being and efficient healthcare delivery.

Location and Accessibility

The surgery’s address in Ashcombe places it within a convenient location for residents of Weston-super-Mare. It’s easily reachable and thoughtfully designed with accessibility in mind. Notably, New Court Surgery offers a wheelchair accessible entrance, ensuring that patients with mobility challenges can navigate the premises with ease. Furthermore, a dedicated wheelchair accessible parking lot is provided, alongside a wheelchair accessible restroom, demonstrating a strong commitment to inclusivity. These features suggest a proactive approach to accommodating all patient needs.

Services and Specialties

New Court Surgery functions primarily as a public medical center, meaning it serves a broad patient base through a range of general medical services. While specializing in primary care, the facility has invested in modern infrastructure to enhance the patient experience. Recent improvements include two modern waiting rooms and upgraded toilet facilities – reflecting a commitment to creating a comfortable and streamlined environment.

Contact Information & Online Presence

Patients can readily connect with New Court Surgery through several channels. The primary contact number is Phone: 1934624242. For more detailed information, including opening hours, service details, and online appointment booking, the official website is: Website: newcourtsurgery.nhs.uk. The website provides valuable resources and allows patients to manage their healthcare needs effectively.

Patient Feedback & Reputation

New Court Surgery maintains an active online presence, with 100 reviews on Google My Business. While the average opinion currently stands at 2.5/5, this provides a broad indication of patient experiences. The availability of a local pharmacy, such as Day Lewis, situated on the ground floor, also suggests a convenient service offering for patients’ medication needs. The surgery's implementation of a self-check-in system, alongside streamlined appointment scheduling, are notable aspects contributing to the patient journey.

Key Features Summary

| Feature | Description |
|--------------------|-------------------------------------------|
| Accessibility | Wheelchair accessible entrance, parking & restroom |
| Services | Public medical center, general medical care |
| Technology | Modern waiting rooms, self-check-in system |
| Pharmacy | Day Lewis Pharmacy on-site |

Concluding Recommendation

New Court Surgery appears to be a well-maintained and accessible medical facility striving to provide comprehensive primary care services. Considering the available infrastructure and commitment to patient comfort, it’s a viable option for residents of Weston-super-Mare. For a more detailed understanding of services offered, appointment availability, and to explore the patient experience firsthand, we strongly recommend visiting the New Court Surgery website: newcourtsurgery.nhs.uk and contacting them directly via phone.

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👍 Reviews of New Court Surgery

Tori J. T.

4/5

Excellent Doctors surgery with up to date self check in system, two modern waiting rooms and toilet facilities. The doctors and nurses are excellent and getting an appointment is relatively painless. There is also a Day Lewis Pharmacy on the ground floor.

Nathan C.

1/5

The people on the phone are rude and have 0 patience when you are trying to explain anything to them, shouting “hello hello hello” over the top like a child when they’ve asked me a question. Then in order to be spiteful, taking what I said out of context to try and get me removed from the GP when I said I was going home for Christmas they assumed I had moved out of the area. I keep seeing reviews about one particularly miserable woman and I think this who I spoke to, she seriously needs sacking she’s not fit for the job and made the whole experience awful.

Chloe D.

1/5

I was kept waiting on the phone for my test results for around 40 minutes (which I was happy to wait) got down to caller 1 in the queue and then got an answer machine message saying no one could take my call and they hung up. I never receive my test results and I still have no idea about the results from the last 3 blood tests I’ve had. I will say the nurses are lovely, but the receptionists are very rude and treat patients like an inconvenience.

Simone D.

1/5

I have been trying to get an appointment for over one week now, I have been told I am being held in triage yet have rang up several times since. Apparently my issue is not considered serious enough to warrant even giving me an appointment! I pay my NI and rarely see the GP so the least I expect is to be contacted and an appointment made,even if it's not an immediate appointment , disgraceful treatment

claire D.

1/5

Awful. Daughter had ear infection and remained to be left with no prescription as left on a go desk. Had to go via 111 who also sent a script over to be signed. In the end required a phone call to a clinician after I had to request it. Shocking and completely gone to pot

Christine P.

5/5

I'm new to the practice and had awful trouble registering with askmyGP. It took 3 visits to this surgery and 1 to my old surgery, but each time I visited the reception staff were efficient, professional and friendly, doing their best to sort the problem......and today it's been solved. My thanks to everyone involved, who never lost their patience with me.

Kerstin S.

5/5

I had big breathing difficulties and was from NHS 111 referred to this out of hours doctor surgery on a Saturday night. I forgot the lady doctors name who treated me. However, she was fantastic as a doctor and person. She thoroughly checked me out, told me what to do and what she prescribed me, found out which pharmacy was still open at 23:00, gave my husband directions whilst we drove there she sent the prescription over. Thank you without you I would have ended up in hospital. Also thank you NHS 111 for calling me back and organising the referral on a very busy Saturday evening.

Ruff R.

1/5

"WARNINING"Spoke to like dirt by some old cow on the end of the phone,I've also waited for over a month now for my details to be updated. In serious pain and can't put in for my normal repeats because NO RECORD STILL. This place is a joke,I advise to think again before choosing this place as a surgery. The pharmacy next door is however very polite and helpful.