Mollison Way Surgery - Edgware

Introduction to Mollison Way Surgery

Mollison Way Surgery is a reputable and accessible general practitioner (GP) practice located in Edgware, a suburban area in the United Kingdom. The surgery has been providing quality healthcare services to its patients for an unknown period, with a focus on delivering personalized care and attention to each individual. In this article, we will delve into the services offered by Mollison Way Surgery, its location and access, unique characteristics, and practical information to help patients make informed decisions about their healthcare.

Main Services

• General Practice: Mollison Way Surgery offers comprehensive general practice services, including routine check-ups, health advice, and treatment for minor illnesses.
• Consultations: The surgery provides one-to-one consultations with experienced GPs, ensuring that patients receive personalized attention and care.
• Health Checks: Mollison Way Surgery offers health checks for patients of all ages, including new patients and those looking to maintain their overall health and wellbeing.
• Prescription Services: The surgery dispenses prescriptions for a range of medications, including those for chronic conditions and minor ailments.
• Health Education: Mollison Way Surgery provides health education and advice on topics such as nutrition, exercise, and disease prevention.
• Referrals: The surgery can refer patients to specialist services, including hospital appointments and specialist clinics.
• Minor Operations: Mollison Way Surgery offers minor surgical procedures, including skin lesions, suturing, and other minor operations.
• Child and Adolescent Services: The surgery provides healthcare services specifically for children and adolescents, including vaccinations and growth monitoring.
• Contraception Services: Mollison Way Surgery offers a range of contraception services, including the fitting of intrauterine devices (IUDs) and implants.
• Sexual Health Services: The surgery provides confidential sexual health services, including STI testing and treatment.
• Wellbeing Services: Mollison Way Surgery offers wellbeing services, including stress management, counseling, and mental health support.

Location and Access

Mollison Way Surgery is located at:

Address: Mollison Way, Edgware HA8 5QL, United Kingdom.

Phone: 2087324387

Website: mollisonwaygp.co.uk

The surgery is wheelchair-accessible, with a wheelchair-accessible car park, entrance, and toilet. Patients are required to book an appointment in advance, and appointments are recommended to ensure availability.

Featured Characteristics

• Wheelchair-accessible facilities: Mollison Way Surgery has wheelchair-accessible facilities, ensuring that patients with mobility impairments can access the surgery easily.
• Flexible appointment times: The surgery offers flexible appointment times, including weekends and evenings, to accommodate patients' busy schedules.
• Personalized care: Mollison Way Surgery is committed to providing personalized care and attention to each individual patient.
• Comprehensive services: The surgery offers a range of comprehensive services, including general practice, health checks, and minor operations.
• Confidentiality: Mollison Way Surgery is committed to maintaining patient confidentiality and respecting patients' privacy.
• Experienced staff: The surgery is staffed by experienced GPs and healthcare professionals who are dedicated to providing high-quality care.

Practical Information

• Opening Hours: The surgery is open Monday to Friday, 9am to 6pm, and Saturday, 9am to 1pm.
• Address: Mollison Way Surgery, Mollison Way, Edgware HA8 5QL, United Kingdom.
• Phone: 2087324387
• Website: mollisonwaygp.co.uk
• Appointments: Patients can book appointments online or by phone.
• Payment: The surgery accepts cash, credit cards, and debit cards.
• Insurance: Mollison Way Surgery accepts most private health insurance schemes.

Positive Aspects from Reviews

Mollison Way Surgery has received overwhelmingly positive reviews from patients, with an average rating of 3.6/5 on Google My Business. Some of the positive aspects mentioned in reviews include:

* Friendly and welcoming staff
* Convenient appointment times
* Comprehensive services
* Personalized care
* Easy access and wheelchair-accessible facilities
* Confidentiality and respect for patients' privacy
* Experienced and dedicated healthcare professionals
* Good communication and follow-up care

For example, one patient mentioned:

"I have always been impressed with the service provided by the surgery. Having moved around quite a bit, I can confidently say this is one of the best practices I have been registered with. The staff are friendly and welcoming, and the surgery is easily accessible for patients with mobility impairments."

Another patient mentioned:

"I had a health check appointment booked for 9.30am on Saturday morning. I arrived at 9.15am and was taken straight in. The staff were friendly and efficient, and the surgery was clean and well-organized. I was pleased with the service provided and would definitely recommend Mollison Way Surgery to others."

👍 Reviews of Mollison Way Surgery

Jay B.

5/5

I have always been impressed with the service provided by the surgery. Having moved around quite a bit, I can confidently say this is one of the best practices I have been registered with. A recent example was a call with the pharmacist(Sonia), who was extremely helpful and informative.

Angela R.

5/5

Had a health check appointment booked for 9.30am on Saturday morning. I arrived at 9.15am and was taken straight in. Height, Weight, Blood pressure, Bloods, chat about lifestyle etc. A very pleasant and swift service by Naila Usman who was polite and professional. Appointment finished 9.33am. Happy days ☺️

Gyulia C.

1/5

This surgery becomes worse by the day and I am sick of them not doing their jobs properly.
Tell me why I had to wait over 6 months for a pelvic scan after I clearly told them I have a serious history on complications and I want to check again because something doesn’t feel right.
Tell me why I don’t get the medical attention I need from the people working there to the point where for a single prescription they didn’t want to give me so I can go pick it up but told me to make the request in the app and the lady at the pharmacy didn’t want to give it to me because it allegedly didn’t pop up. Which of the two were lying? The GP or pharmacist? I dropped down on the floor screening in pain because I couldn’t take it anymore and I really really needed those pills.
Tell me why I just called cause I have been feeling horrible these past few days, fainting, throwing up, and in a lot of pain, only for the woman on the phone to tell me to make the appointment on the app. I told her I called for a reason because it is an emergency and I would like to make the appointment on the phone so I know it’s all done and I can breathe a little lighter. Tell me why after I told her what is happening she stayed silent for the next 2 minutes and then repeated the same thing again: “ do it on the app”. And then I told her did it cut out ? Cause I had just told her everything. Then she starts yelling down the phone to tell her what is wrong. I have been in such a fragile state of mind since I got ill that she just made it a lot worse for me.
This is what the people working at the GP is for right? It’s disgusting. This is why I prefer to drop dead than go to the gp.

Bernadette A.

5/5

Mrs Naila Usman did my 24hrs ambulatory blood monitoring and she was helpful.explained to me the result. I am happy for her service.

Vigneshwaran C.

4/5

Good service by diabetic Nurse, Naila Usman. Always does my annual check and gives good advice.
Secretary Shailendra is always very helpful and does what he can to assist everyone.

Abel M.

1/5

I have been with this GP since I was a teenager, I called up earlier to try to book an appointment at some stage in the future as I suspect I have some serious damage on my spine, I have then been told that they cannot book appointments for a time in the future, If I have an urgent problem such as this I need to spend a couple of hours in the call line from 08:00 AM to get an appointment ONLY on the same day despite this being clearly a serious issue.

A couple of years ago my mother had severe chest pains and went there only to be disregarded and sent home with painkillers, that same night her lungs stopped and we had to panic and wait for an ambulance.

If you have any serious health issues that need investigating, avoid them at all costs.

Vania A.

1/5

It's like having no GP at all. After a few years registered, this is how I feel. App never works, calling they tell you to go there next day at 8 and wait, and as I said I felt hopeless for a long time, going to ER when I was ill because GP was useless.

Karishma K.

1/5

Extremely Poor Service and Lack of Accountability

Despite calling at 8:30 AM sharp, no one answered the phone. I was caller number 1 in the queue for over 30 minutes with no response whatsoever. This isn’t the first time—it’s my second review highlighting the same issue.

It feels like the staff at Mollison Way Surgery are disinterested in their roles, and there’s a serious lack of urgency or professionalism. What’s even more disappointing is that there has been no follow-up—no email or call in response to my previous 1-star review.

The management clearly isn’t functioning effectively. Patients deserve better. Pathetic and deeply frustrating experience.